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Sheraton Fort Lauderdale Airport & Cruise Port

GreenLeadersBronze level
1825 Griffin Road, Dania Beach, FL 33004
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Sheraton Fort Lauderdale Airport & Cruise Port
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Sheraton Fort Lauderdale Airport & Cruise Port
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774 reviews from our community

Traveler rating
    217
    262
    175
    83
    37
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158
261
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150
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Fort Lauderdale Airport & Cruise Port
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Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2011

The Sheraton is a very nice hotel. The design and layout of the lobby is very nice. The room which we had two double beds was spacious and very clean. The bathroom was spotless as well. Our check-in and check-out process was smooth an the room service was good also.

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 29, 2011

This hotel staff was very friendly. he hotel was clean and nice. We enjoyed our one night there. WE will probably book again when we return!

Was this review helpful? Yes 1
Knoxville, TN
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 26, 2011

The hotel and grounds were well kept. Our room was nice. The staff was very helpful; however, they could not explain why the hotel did not have Fox News. Other Sheraton Hotels have it. They do have other news channels that are much less popular (e.g., Russia Today, MSNBC). So if you like to watch Fox News, do not stay... More 

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SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear jungbird, Thank you for taking the time to post your experience on TripAdvisor. We appreciate your positive review of our hotel cleanliness and service and your request to add Fox News to our line-up. We currently have Fox Business channel, which has been well-received by our guests, but I will look into adding Fox News to our line-up immediately.... More 

Charles Town, West Virginia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 26, 2011

We stayed at this hotel prior to departing on a cruise. The courtesy bus was there shortly after our call and the driver was quick to offer us chilled water and lots of information on the hotel during the short ride to the hotel. Check in was quick and easy. We stored our two large suitcases with the bell captain... More 

Was this review helpful? Yes 1
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear WIlliam B., Thank you for your wonderful review of our hotel and the service provided to you by our Guest Services and Food and Beverage teams. We look forward to your return, and we would be sure to upgrade you to a high floor facing the airport upon your return. Warmest regards, Tom Mulroy General Manager More 

CT
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 22, 2011

The Sheraton FLL is well past its prime: other than the new connectivity area, the lobby is dark and dated. The rooms are in rough shape (worn carpets, older bathrooms, weak lighting and few outlets). The price was right but there are better hotels at the airport

Was this review helpful? Yes 1
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear MartybeingMarty, Thank you for taking time to share your feedback about our hotel. We certainly did not live up to your expectations, and I am truly sorry your experience was not excellent. We take our guest's comments very seriously and follow up on each one to improve our service and accommodations for all of our guests. It would be... More 

Rochester NY
Contributor
13 reviews 13 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 22, 2011

Had to stay here for work. This place is in dire need of a refurbish- or better yet taken down with dynamite...no need to stay here with many other new hotels nearby.

Was this review helpful? Yes 2
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear rmoons14, I sincerely apologize for your experience at our hotel, and I am anxious to learn more about your stay. We have always strived for the cleanest and most comfortable accommodations in South Florida, and I am sorry we dropped the ball during your stay. Please email me at tmulroy@sheratonftlauderdale.com or call me to further discuss your experience. Kind... More 

Woodbury, Connecticut
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 17, 2011

We stayed here the night before our departure. The hotel is 5 minutes from the airport. They do have a free shuttle, but that's about all that is free. No free breakfast (the continental breakfast is $16.00), no free wifi (9.95/night), and nowhere close that you can walk to for food or supplies. There was no fridge or microwave in... More 

Was this review helpful? Yes 2
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear Deannpg, Thank you for your review on TripAdvisor and your excellent comments on the staff service and hotel cleanliness. We pride ourselves on our clean rooms and friendly service and appreciate your positive comments about the hotel. We do offer many complimentary features at the hotel including our Fort Lauderdale Airport shuttle service and wireless internet in our public... More 

Montreal, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 15, 2011

We arrived 1 day before our cruise and wanted to visit the beach. The coscierge desk arranged transport there and back on our schedule and we spent the afternoon at the beach on a sunny warm day.

Was this review helpful? Yes
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear kingrichard146, Thank you for taking the time to share your experience with us on TripAdvisor. Your comments have been shared with our Guest Services and Club Lounge staff, and they were thrilled to hear about your review. Please let us know when we can expect your return. Best regards, Tom Mulroy General Manager More 

Auckland, New Zealand
Top Contributor
60 reviews 60 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 14, 2011

This was just a one night stopover after disembarking from a cruise and it met all our expectations. A particular thank you to Aston from the guest desk who organised our bags to our room and took the time to ensure we knew where everything was and how it operated. We enjoyed the pool, and room service was good quality... More 

Was this review helpful? Yes
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear PeteWH, Thank you for your great comments about your stay with us, especially your mention of Aston for his excellent service to you. We certainly appreciate your time in sharing your feedback. I understand your concerns about Starbucks coffee as our only option for coffee in our hotel, and we will address your concerns with our food and beverage... More 

Wellington, FL
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2011

If you're staying in South Florida for an extended vacation, obviously staying out by the airport isn't your first choice. But the services and staff at this hotel make this a great place to stay your last night so your trip to the airport is fast and convenient. I want to make particular mention of the front desk staff. All... More 

Was this review helpful? Yes
SheratonFTLAirport, General Manager at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review

Dear Eric P, Thank you for your review of our hotel. The front office staff, particularly Fitzroy, were thrilled to read about your wonderful comments about their service to you, and I sincerely appreciate you for recognizing them. Please let me know when you will be returning to the hotel, and we will be sure to upgrade you to a... More 

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