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Holiday Inn Express Crystal River

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1203 NE 5th Street, Crystal River, FL 34429
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Holiday Inn Express Crystal River
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Holiday Inn Express Crystal River
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569 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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The Villages, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a clean, modern facility with a friendly, helpful staff. The room was sufficiently large and the beds and pillows were comfortable. The complimentary breakfast was above average. We definitely recommend this hotel.

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Mt Pleasant
Top Contributor
83 reviews 83 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We usually stay at the Plantation Inn. However, if you read my past reviews, you will see why I didn't wish to stay there again. I arrived late evening to the hotel, and was greeted in a kind and friendly way. I needed food, and since they didn't have a restaurant open at the hotel nor any choices of "real"... More 

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Arshad S, General Manager at Holiday Inn Express Crystal River, responded to this review

Dear Jessehly Thank you so much for the great review on trip advisor about our property Holiday Inn Express- Crystal River. Our team works very hard to exceed our guests’ expectations, and we are so glad that you enjoyed your stay with us! Please visit us again when you visit the Crystal River area. More 

south carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent clean hotel with wonderful staff!! Would definitely recommend this hotel. Everything about it was 5 stars!! We stayed one night to catch our manatee swim at 6 am next morning - 2 minutes from River Ventures! Loved this hotel!!!

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Arshad S, General Manager at Holiday Inn Express Crystal River, responded to this review

Dear familytravelwith4 Thank you so much for the great review on trip advisor about our property Holiday Inn Express- Crystal River. Our team works very hard to exceed our guests’ expectations, and we are so glad that you enjoyed your stay with us! Please visit us again when you visit the Crystal River area. More 

Osprey, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Due to a fire in the laundry bldg. at The Plantation, we moved to the Holiday Inn Express. Best decision. Beth at the front desk greeted us with open arms at 6 pm; suggested places to go for dinner and reminded us of the wonderful free breakfast in the morning. The room was large and clean. Bathroom wonderful with GREAT... More 

Was this review helpful? Yes 1
Arshad S, General Manager at Holiday Inn Express Crystal River, responded to this review

Dear Jodi W Thank you so much for the great review on trip advisor about our property Holiday Inn Express- Crystal River. We are so glad you enjoyed the breakfast, a great way to start your day! Our team works very hard to exceed our guests’ expectations, and we are so glad that you enjoyed your stay with us! Please... More 

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was big and clean and had everything we needed - oh, and had amazing water pressure! - and there was plenty to choose from for breakfast. And it was literally five minutes to the River Tours place.

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Arshad S, Manager at Holiday Inn Express Crystal River, responded to this review

Dear Guest, It was very kind of you to take the time to leave us with feedback. We are glad you enjoyed our water pressure and close proximity to manatee tours. We would love to know how we could have earned the extra star, as we strive to provide all of guests with 5-star stays. I welcome you to email... More 

Defiance, Ohio
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed so we would be close to go swimming with the Manatees. We had reserved a room, and check in was easy, the clerk was very friendly and informative. We had a quiet, restful night in good beds, clean room, and clean linens. The breakfast offered a great breakfast for us, taking into consideration that it's hotel style food.... More 

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Arshad S, Manager at Holiday Inn Express Crystal River, responded to this review

Dear Guest, Thank you for leaving us a wonderful review! We are pleased you enjoyed your stay with us and we anticipate seeing you back on your next visit! Have a wonderful day. Miranda H. Guest Services Manager More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The rooms were clean and comfy, and the beds were comfortable. The only change I would make is to get rid of the pancake maker. Four days in a row it did not work. Mary would try to fix it, to no avail.

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Arshad S, Manager at Holiday Inn Express Crystal River, responded to this review

Dear Guest, We are glad you enjoyed your overall stay. We apologize for the pancake maker not working during and for any inconvenience it may have caused you. We have corrected this issue and you will definitely be able to enjoy our delectable pancakes the next time you are in town. Thank you, Miranda H. Guest Services Manager More 

Senior Contributor
35 reviews 35 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I go snorkeling/scalloping/touring in the Crystal River area every year. This holiday Inn Express is always very clean, the staff is very nice, and it is easy to get to Crystal River, scalloping, manatees, state parks, mermaid shows and some great local restaurants. The staff has always been very helpful with great suggestions on local restaurants and... More 

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Arshad S, Manager at Holiday Inn Express Crystal River, responded to this review

Dear Guest, Thank you for taking the time to leave us with great feedback! We are glad you enjoyed your accommodations, the pool, and the customer service of our staff.We strive to provide all of our guest with 5-star stays and would love to hear back from you in regards to how we could have earned the extra star. Feel... More 

Auburn, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

We checked into the Holiday Inn Crystal River on Friday March 13 2015 and checked out March 16th. The staff was very friendly at check in and we didn't need to check out because they put the bill under your door. The lobby was very clean as was the breakfast area. We stayed in a two queen bed room that... More 

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Arshad S, Manager at Holiday Inn Express Crystal River, responded to this review

Dear Guest, Thank you for giving us a great review and for choosing to stay at our property. We are glad you enjoyed your stay from the quietness of your room to the hospitality of our staff. We look forward to having you back in the future when your plans bring you back to Crystal River. Miranda Hornback Guest Services... More 

Saint Cloud, Minnesota
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 16, 2015

We arrived late at night after a long flight and drive. The front desk staff was very friendly. The room was quiet and clean. The breakfast was sufficient. We stayed the night before a manatee swim and were happy breakfast was served early enough for us to eat beforehand. This was the best value the entire time we were in... More 

Was this review helpful? Yes
Arshad S, Manager at Holiday Inn Express Crystal River, responded to this review

Dear Guest, We are pleased to hear you enjoyed your stay with us! Many travelers come to the area to swim with the manatees and we are flattered you chose to stay at our property. We take pride in providing great service and are glad we were able to make your stay memorable. We hope to have you back in... More 

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