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Holiday Inn Express Hotel & Suites Crestview

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125 Cracker Barrel Road, Crestview, FL 32536
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Holiday Inn Express Hotel & Suites Crestview
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131 Reviews from our TripAdvisor Community

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Traveler rating
    67
    41
    12
    2
    9
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46
21
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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iowa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were headed to Fort Walton Beach and stopped here the night before. There are not many options. Our room was fine with the exception of our fridge not being cleaned out and my five year old picked up an old insulin shot out of it. The front desk was friendly and breakfast was included.

Was this review helpful? Yes
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel because it was within my price range while attending a class in Fort Walton Beach. The hotel was nice. The room was clean, spacious and comfortable. The hotel staff was nice and friendly. The breakfast was good and the wifi worked well.

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crestview, Florida, USA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We live in Crestview. Our A/C went out on an unbearably hot day so we opted to get a room. We stay at Holiday Inn Express when we travel & chose to stick with what we know. This location is very nice. The staff members we interacted with were exceptional. The rooms were clean & beds were comfortable. We are... More 

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Dothan, Alabama
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We like most holiday inns and this one didn't disappoint except in one small area. Noticed that our bathroom came with shampoo and lotion but no conditioner. When I asked the housekeeper she said I have to ask for it at the front desk. Really??? Thought conditioner was a standard in most hotels. Very strange. Other than that accommodations were... More 

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Philadelphia, Pennsylvania
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After having a horrible experience at another Holiday Inn Express, I was not truly looking forward to this stay. This hotel changed my mind! I enjoyed my stay. The staff were pleasant and the rooms clean and spacious. Our linens and towels were fresh. The room smelled fresh and not stale ( like you get in some rooms where people... More 

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United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My recent two night stay at this hotel was nothing less then 5 stars. The room was clean and orderly, the staff courtious, and the GM Sandra made sure everything was in order for my stay. Close to shopping, restaurants, and just miles away to the best beaches in Fl. Breakfast was always hot and ready, coffee aplenty. I would... More 

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Clearwater, FL
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 17, 2015

The manager Sandy really took great care of us. We arrived quite early and she gave us lots of info on places to see in the area and suggested restaurants for lunch. She printed maps for us and had housekeeping clean our room right away and called us when it was ready. Our room was beautiful with a large Jacuzzi,... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 16, 2015

The hotel is what you would expect from this chain. Clean, consistent, cool, comfortable bed. There is more noise from neighboring rooms than normal, but the continental breakfast was the best and nicest I've had. They have 3 juices, coffees, teas, milk, warm cinnamon rolls, ham, sausage, hard boiled eggs, scrambled eggs, a conveyor machine that makes pancakes, yogurt, assorted... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 12, 2015

On April 30 we began our journey to Mobile. We normally drive til tired then stop at a HI Express. This was the one of choice. Our experience has always been very good with this chain. Called from the road several times, put on hold and never picked up. Finally arrived and walked in to chaos. The desk attendant Claudia... More 

Was this review helpful? Yes 2
Tampa, Florida, United States
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 30, 2015 via mobile

I booked this hotel for business and it does not have WIFI. I asked the front desk about the WIFI, they directed me to call tech support. Tech support stated that the entire property does not have WIFI, due to some issue with the nearby military base. Do not book this property of you need internet access. Also beware of... More 

Was this review helpful? Yes 1
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

I'm very sorry for the trouble you encountered during your stay and I wish I had gotten the chance to interact with you directly while you were here so that I could help solve the problem for you. First, I have addressed the issue with my tech support agent at the number you were given. We DO have wifi throughout... More 

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