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All 12 Crestview hotels

Holiday Inn Express Hotel & Suites Crestview

2.5 of 5 Hotel   |   125 Cracker Barrel Road, Crestview, FL 32536
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Ranked #3 of 12 Hotels in Crestview
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
cahaden7 Keller, Texas
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104 reviews from our community

Traveler rating
    55
    29
    11
    2
    7
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37
16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keller, Texas
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stopped for the night and made an awesome choice! Convenient location for freeway and food! Clean, great beds and friendly staff! Also nice breakfast selection! We were on our way to Orland so we will stay again on our way back home in a week! I would say it is well worth the price of $105 per night!

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Kingston, Jamaica
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

After, a quick look on trip advisor I decided to stay at the Holiday Inn last night. I've stayed there in the past and had written off the chain based on price and the quality of service. For the price they were charging it the level of service and amenities wasn't reflected. I'm happy to say that it seems the... More

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Richmond, Kentucky
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

We enjoyed our stay. Breakfast was very good and the breakfast area was clean. The room was very clean ( they do not provide conditioner-ladies ) and the bed was very comfortable. The best part is that the cleaning staff DOES NOT make a ton of noise in the hallway in the morning! My husband sometimes works overnight and this... More

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San Antonio, Texas
Top Contributor
271 reviews 271 reviews
42 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed August 7, 2014

Stayed here 4 nights on REWARD points. Second floor room was very quiet and clean. Incurred extremely slow wireless internet service and TV connectivity issues. Huge breakfast item selection. One day we were away from our room from noon to 730pm and housekeeping never serviced our room. Melanie at the front desk quickly declared we had our DO NOT DISTURB... More

Was this review helpful? Yes 2
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for taking the time to provide feedback on your experience. I'm sorry to hear that your stay was not quite what you expected. I understand that coming in to a refreshed room after a day out and being able to enjoy our complementary high speed wireless Internet connection are two things that help complete the experience we want... More

Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We stayed August 2-5th. We had a queen suite. It was spacious enough for two parents and six children (ages 18 to 1). Breakfast was good with quite the variety (breakfast attendants were very accommodating), coffee was available even in the evening hours. Front desk staff was available to help me whenever I asked. The thing that set this hotel... More

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Nashville, Tennessee
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2014

The front desk staff at this hotel, especially Lauren Holt, was very helpful and friendly. Our room was clean and spacious with nice mattresses and bedding. The A/C was terrific! The breakfast at his hotel was not great--eggs were cold on most mornings, the coffee was weak, and the whole wheat bread tasted stale. However, Sharon came on duty toward... More

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Artesia, New Mexico
Top Contributor
114 reviews 114 reviews
40 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed June 27, 2014

Arrived late and were greeted by Sarah who was juggling three phones, desk, cell and cordless. Husband on one and customers on the other. We were given our key and when we got to the room, I discovered I had somehow booked a handicapped room. When I asked if it could be changed she said, "You already paid for it,... More

Was this review helpful? Yes 1
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for your feedback. We spoke at the front desk while you were checking out and the concern with the agent at the desk has been addressed. It is very typical for only one agent to work the desk in a hotel this small. During the average 3 pm to 11 pm shift there is not really any 15... More

Homewood, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

I had a very hard time finding a "stop-off" hotel, before continuing on to our resort on Panama City Beach. There were not a lot of choices. I was very pleased with my decision. Awesome location. Great location, very clean fresh smelling room. We had a long day of traveling, we were very tired, and we did not need any... More

Was this review helpful? Yes 1
Coral Springs, Florida, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 17, 2014

The rooms were clean and the A/C was cool. The TV had a weird quasi cable thing going on and you had to punch in the channel numbers to get to stations. Not knowing the local programing made it pretty annoying to watch. The breakfast is right out of military surplus Iraq. Powdered eggs and turkey sausage. It was so... More

Was this review helpful? Yes
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for taking the time to tell us about your stay. I'm glad to hear that you found our facility to be clean and comfortable. I'm sorry to hear about the malfunction concern with your television. Of course that is not a typical concern and we will gladly follow up internally to resolve that problem. In response to your... More

Valdosta
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 11, 2014

We booked June 5 thru 9 through Booking.com and requested handicap on 1st Floor. We got room 321. The next morning we discovered it was not a handicap room with bath facilities. My wife could not bathe but I showered. The tub was slippery and I fell out and onto the floor. I am 77 and I hurt my back... More

Was this review helpful? Yes 1
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for you feedback. Overall we are unhappy to hear that your stay with us was out of the ordinary with your wife's illness and the other random problems that popped up. I do appreciate your statement that our building and staff is nice, and I'm glad that they were able to help you so quickly with some of... More

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Additional Information about Holiday Inn Express Hotel & Suites Crestview

Address: 125 Cracker Barrel Road, Crestview, FL 32536
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Crestview 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Hotel And Suites Crestview

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