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Holiday Inn Express Hotel & Suites Crestview

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125 Cracker Barrel Road, Crestview, FL 32536
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Holiday Inn Express Hotel & Suites Crestview
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126 Reviews from our TripAdvisor Community

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Traveler rating
    65
    38
    12
    2
    9
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44
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Portuguese first
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  • All months
    (126)
  • Mar-May only
    (36)
  • Jun-Aug only
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United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My recent two night stay at this hotel was nothing less then 5 stars. The room was clean and orderly, the staff courtious, and the GM Sandra made sure everything was in order for my stay. Close to shopping, restaurants, and just miles away to the best beaches in Fl. Breakfast was always hot and ready, coffee aplenty. I would... More 

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Clearwater, FL
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 17, 2015

The manager Sandy really took great care of us. We arrived quite early and she gave us lots of info on places to see in the area and suggested restaurants for lunch. She printed maps for us and had housekeeping clean our room right away and called us when it was ready. Our room was beautiful with a large Jacuzzi,... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 16, 2015

The hotel is what you would expect from this chain. Clean, consistent, cool, comfortable bed. There is more noise from neighboring rooms than normal, but the continental breakfast was the best and nicest I've had. They have 3 juices, coffees, teas, milk, warm cinnamon rolls, ham, sausage, hard boiled eggs, scrambled eggs, a conveyor machine that makes pancakes, yogurt, assorted... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 12, 2015

On April 30 we began our journey to Mobile. We normally drive til tired then stop at a HI Express. This was the one of choice. Our experience has always been very good with this chain. Called from the road several times, put on hold and never picked up. Finally arrived and walked in to chaos. The desk attendant Claudia... More 

Was this review helpful? Yes 2
Tampa, Florida, United States
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 30, 2015 via mobile

I booked this hotel for business and it does not have WIFI. I asked the front desk about the WIFI, they directed me to call tech support. Tech support stated that the entire property does not have WIFI, due to some issue with the nearby military base. Do not book this property of you need internet access. Also beware of... More 

Was this review helpful? Yes 1
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

I'm very sorry for the trouble you encountered during your stay and I wish I had gotten the chance to interact with you directly while you were here so that I could help solve the problem for you. First, I have addressed the issue with my tech support agent at the number you were given. We DO have wifi throughout... More 

Tennessee
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 28, 2015

We stayed 1 night at the Holiday Inn Express and was very pleased with the room. The beds were comfortable and the bathroom was very nice too. It's very convenient to the interstate and only about 45 minutes to Destin. I would definitely stay here again.

Was this review helpful? Yes 1
Crestview, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2015

Tried to book a King or Executive Suite by calling the hotel front desk. Was placed on hold forever and clerk never returned to book the suite. This should have been a big clue but, I called Holiday Inn Reservations and booked the suite through them. I'm an IHG Rewards Club Member and the room was reserved/paid with card on... More 

Was this review helpful? Yes 1
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you again for your review. I've already responded through other websites where you've voiced the same concerns, but I value the time you put into the information you leave, and as such, I feel it would be rude not to continue to reply. Customer service is a top priority at my hotel and I appreciate any insights you provide... More 

Panama City Beach, Florida, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 22, 2015

This hotel is very clean and attractive. The staff at the desk were very accommodating. The person checking me in was very busy and forgot my discount but when I called the front desk in the morning it was quickly fixed. The breakfast was good. I recommend staying here if you are in the Crestview area.

Was this review helpful? Yes 1
York, Pennsylvania
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here one night. Location was clean. Price was average for this type of hotel. We'd go back again for our next visit if our preferred hotel is booked as it was on this last trip. Nice breakfast offered. Good quality clean location. The hotel seems very new.

Was this review helpful? Yes 3
Fort Worth, Texas
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

We always stay at holiday inns express whenever we travel . We were greeted by a very friendly young woman who checked is in . I asked about eating establishments for seafood and she pulled up her big screen computer and showed us the boardwalk at okaloosa . It was nice there beautiful beach ! this is a very nice... More 

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