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All 12 Crestview hotels

Holiday Inn Express Hotel & Suites Crestview

2.5 of 5 Hotel   |   125 Cracker Barrel Road, Crestview, FL 32536
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81%
Ranked #3 of 12 hotels in Crestview
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Joann L Richmond, Kentucky
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  • Reviews (102)
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102 people have reviewed this hotel

Traveler rating
    53
    29
    11
    2
    7
See reviews for
37
15
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Richmond, Kentucky
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Breakfast was very good and the breakfast area was clean. The room was very clean ( they do not provide conditioner-ladies ) and the bed was very comfortable. The best part is that the cleaning staff DOES NOT make a ton of noise in the hallway in the morning! My husband sometimes works overnight and this... More

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San Antonio, Texas
Top Contributor
268 reviews 268 reviews
42 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here 4 nights on REWARD points. Second floor room was very quiet and clean. Incurred extremely slow wireless internet service and TV connectivity issues. Huge breakfast item selection. One day we were away from our room from noon to 730pm and housekeeping never serviced our room. Melanie at the front desk quickly declared we had our DO NOT DISTURB... More

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HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for taking the time to provide feedback on your experience. I'm sorry to hear that your stay was not quite what you expected. I understand that coming in to a refreshed room after a day out and being able to enjoy our complementary high speed wireless Internet connection are two things that help complete the experience we want... More

Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed August 2-5th. We had a queen suite. It was spacious enough for two parents and six children (ages 18 to 1). Breakfast was good with quite the variety (breakfast attendants were very accommodating), coffee was available even in the evening hours. Front desk staff was available to help me whenever I asked. The thing that set this hotel... More

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Nashville, Tennessee
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

The front desk staff at this hotel, especially Lauren Holt, was very helpful and friendly. Our room was clean and spacious with nice mattresses and bedding. The A/C was terrific! The breakfast at his hotel was not great--eggs were cold on most mornings, the coffee was weak, and the whole wheat bread tasted stale. However, Sharon came on duty toward... More

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Artesia, New Mexico
Top Contributor
114 reviews 114 reviews
40 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed June 27, 2014

Arrived late and were greeted by Sarah who was juggling three phones, desk, cell and cordless. Husband on one and customers on the other. We were given our key and when we got to the room, I discovered I had somehow booked a handicapped room. When I asked if it could be changed she said, "You already paid for it,... More

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HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for your feedback. We spoke at the front desk while you were checking out and the concern with the agent at the desk has been addressed. It is very typical for only one agent to work the desk in a hotel this small. During the average 3 pm to 11 pm shift there is not really any 15... More

Homewood, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

I had a very hard time finding a "stop-off" hotel, before continuing on to our resort on Panama City Beach. There were not a lot of choices. I was very pleased with my decision. Awesome location. Great location, very clean fresh smelling room. We had a long day of traveling, we were very tired, and we did not need any... More

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Coral Springs, Florida, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

The rooms were clean and the A/C was cool. The TV had a weird quasi cable thing going on and you had to punch in the channel numbers to get to stations. Not knowing the local programing made it pretty annoying to watch. The breakfast is right out of military surplus Iraq. Powdered eggs and turkey sausage. It was so... More

Was this review helpful? Yes
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for taking the time to tell us about your stay. I'm glad to hear that you found our facility to be clean and comfortable. I'm sorry to hear about the malfunction concern with your television. Of course that is not a typical concern and we will gladly follow up internally to resolve that problem. In response to your... More

Valdosta
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2014

We booked June 5 thru 9 through Booking.com and requested handicap on 1st Floor. We got room 321. The next morning we discovered it was not a handicap room with bath facilities. My wife could not bathe but I showered. The tub was slippery and I fell out and onto the floor. I am 77 and I hurt my back... More

Was this review helpful? Yes 1
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

Thank you for you feedback. Overall we are unhappy to hear that your stay with us was out of the ordinary with your wife's illness and the other random problems that popped up. I do appreciate your statement that our building and staff is nice, and I'm glad that they were able to help you so quickly with some of... More

Lakeland, Florida
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

Very convenient, comfortable stop for travelers. Quiet room, pleasant staff and decent breakfast. Only downside was poor lighting in room. I also stay @ Holiday Inns frequently but if I were to need to stay a few nights in a row I'd have to bring my own toilet paper; their's is one step above hay! Restaurant tip: Wild Olive. Cute... More

Was this review helpful? Yes 1
Portsmouth England
Contributor
18 reviews 18 reviews
7 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 3, 2014

This was an overnight stay on a long drive from New Orleans to Port Canaveral with our grand daughter and we were very impressed with this hotel. I am a Priority Club member and try to use IHG hotels if they are in the area we are travelling The rooms were excellent and very nice indoor swimming pool and a... More

Was this review helpful? Yes
HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review

We appreciate any feedback and are glad to hear that you enjoyed your stay with us! Kindest Regards. More

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Additional Information about Holiday Inn Express Hotel & Suites Crestview

Address: 125 Cracker Barrel Road, Crestview, FL 32536
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Crestview 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Crestview

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites in Crestview, FL. We are conveniently located off of 1-10 only 40 miles east of Pensacola, FL. Attractions and points of interest close to the Holiday Inn Express & Suites in Crestview, FL include Fort Walton Beach, the Santa Rosa Mall, Okaloosa-Walton College, Eglin Air Force Base and Hurlburt Field. Guests of the Holiday Inn Express & Suites in Crestview, FL hotel are invited to enjoy full-service amenities like free Hot breakfast, complimentary USA Today, free local calls and free high speed Internet access wired/ wireless. Whether you're in the area to work or play know that you have a home away from home at the New Holiday Inn Express & Suites in Crestview, FL. ... more   less 
Number of rooms
77

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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