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All 12 Crestview hotels

Comfort Inn & Suites Crestview

2.0 of 5 Motel   |   900 Southcrest Drive, Crestview, FL 32536
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Comfort Inn & Suites Crestview
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80%
Ranked #2 of 12 hotels in Crestview
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
John A Chattanooga
  • Overview
  • Reviews (54)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (11)
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54 people have reviewed this hotel

Traveler rating
    31
    11
    6
    0
    6
See reviews for
15
9
6
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

We chose this hotel for an overnight stop on a long road trip based on other reviews rating it well. We were disappointed! First, the cleanliness. Our room had not been cleaned properly. There was hair in the tub, urine on the toilet and a pink goo on the floor. The walls were marked up and in poor condition, the... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for taking the time to give us some feedback about things that we can address. We are truly sorry that you had to encounter uncleanliness, that’s the last thing that we want for you as our guest. As for the walls and carpet, we are actually right in the process of some remodeling. Freshly painted walls and new... More

Chattanooga
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel a lot for business, and its the little things that really make a difference in a good hotel. The staff here care about the little things and do them right, exhibited by an exceptional level of customer service. I would highly recommend this hotel.

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you so much for taking the time to let us know that our hard work is truly paid off! We have a wonderful staff and we truly care about our guests’ needs, we strive to go above and beyond the basics of our job requirements. I can assure you it is sincere. We here at Comfort Inn & Suites... More

Theodore, Alabama, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Husband and Myself had a Reservation for a Overnite Stay during the 4th of July weekend. We were pleasantly pleased with the front desk Clerk, Krystal Lawrence.She and the Rest of the the hotel Staff are Superb! The beds are Cozy and Very Comfortable and the Breakfast was prepared to Our expectations! We will definitely Stay here again in... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

We are so pleased to hear you enjoyed your overnight stay with us over the Fourth of July weekend! Thank you for your kind words about our staff, Krystal will be delighted to hear that you remembered her by name! We always try to exceed our guest’s expectations, so thank you for letting us know that we did just that.... More

Hollywood, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

All the other hotels were booked, but this hotel was slightly hidden behind another. Rooms were spacious, clean, and the staff was friendly. Breakfast area was very clean in the morning with the normal variety of foods. Great stay for a quick stop.

Was this review helpful? Yes 1
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for staying with us here at the Comfort Inn & Suites of Crestview! Yes, we are kind of hidden from everyone else in town but it’s a perfect place for some privacy. We are so glad to hear that you received a good night’s rest and that our staff was friendly and accommodating. It’s always nice to hear... More

Hollywood, Florida
Contributor
19 reviews 19 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ended up here by fluke. Every other hotel was booked and this was our 7th stop. We hit the jackpot. Staff was super friendly which is refreshing when it's almost midnight. Hotel is well maintained and rooms were spotless! Very comfortable beds and got a great night sleep. Breakfast was the average fair but with extras which is nice... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

We are so glad you found us, even if it was by fluke! We have been booked a lot this summer and it is always difficult having to turn away families that just need a place to lay their heads after much traveling. We are glad that your stay was a pleasant one. We take pride in maintaining a clean... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel, excellent staff. I really enjoy my stays here.I would recommend this hotel to friends. A big plus is that they have truck parking for semis.with my family all being driver's that is very important.

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for your recent stay with us! We appreciate your kind words and I will certainly pass them along to everyone on the team. Whether your here on vacation or traveling for work, It's nice to know we can offer a good nights rest and a hot breakfast to start your day! We look forward to seeing you again... More

Alexandria, Louisiana
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here for the night on the way home from vacation. We walked in and it smelled new and clean. Everything was great from the fast friendly check in to the clean, comfortable room and great breakfast. I would definitely stay here again.

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for your wonderful review! We strive on a daily basis to go beyond guest expectations and we are delighted to hear we were so successful during your vacation! We are glad you enjoyed your cozy accommodations and the services provided by our friendly team. We hope to accommodate you again in the future and send our best to... More

Crestview, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Well me and by buddy from work just so happen had to stay on business and didnt have time to make reservations, but that was no problem at all. Krystal greeted us with a huge smile on her face and an attitude that you cant beat. She was very helpful when it came time to go eat. she helped me... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

On behalf of our entire team, we appreciate your review and helping spread the word of our services to future travelers of Crestview. We are thrilled you enjoyed the accommodations and services during your stay! Moreover, I thank you for giving such great recognition to our team members, especially Krystal, for her exceptional hospitality. Without a hard working team, we... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

When I arrived I was greeted by a very friendly and outgoing young lady, Krystal Lawrence! She welcomed me with a big hello which always makes you feel welcomed! A true professional!!! When I got to my room I was so happy with it. Spacious, very accommodating and clean. I wasn't there long when Krystal called to make sure everything... More

Was this review helpful? Yes 1
GM-FLB64, General Manager at Comfort Inn & Suites Crestview, responded to this review

First and foremost thank you for your feedback, it’s always uplifting to hear that our guests feel like they are at a home away from home when they come stay with us! We are very proud of our staff and I know we are all sincerely pleased to greet you from the moment you walk in the door, selecting a... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Just checked in, Krystal was great! She is professional when it comes to her tasks. The room I checked in is nice. She called me to make sure that I found everything okay. I drive an Commercial vehicle: and there is enough room for tractor trailer to park at the hotel. I plan to stay here again.

Was this review helpful? Yes 1
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for your recent stay and your wonderful review! We appreciate your kind words regarding our Customer Service and nice rooms, exceeding our guests' expectations is our number one goal. The large parking lot is definitely a bonus for our guests who drive commercial vehicles, I'm glad to hear it is useful for you. We look forward to your... More

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Additional Information about Comfort Inn & Suites Crestview

Address: 900 Southcrest Drive, Crestview, FL 32536
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Crestview 2*
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Also Known As:
Comfort Inn And Suites Crestview
Comfort Inn & Suites Crestview Hotel Crestview

9 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Pool/beach area (1)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
75

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