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All 12 Crestview hotels

Comfort Inn & Suites Crestview

2.0 of 5 Motel   |   900 Southcrest Drive, Crestview, FL 32536
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Comfort Inn & Suites Crestview
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78%
Ranked #2 of 12 Hotels in Crestview
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Bob B Homestead, Florida
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61 reviews from our community

Traveler rating
    34
    13
    7
    0
    7
See reviews for
15
10
7
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Homestead, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived a little late in the day and the receptionist, Krystal greeted us like we've been long lost family. The room was great, and the breakfast was good and hot. The cinnamon waffles were delicious. Coffee was very good. We were pleasantly surprised to see Krystal at the desk again in the morning. Apparently the manager needed her to... More

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Donaldsonville, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

One the best hotel we ever stay at great locations right off I10 hotel staff was nice an kind rooms was clean nice comfortable beds was there for labor day weekend with some friends 30 miles from Ft.Walton beach an Destin will stayed there again:)

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Melrose, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience from check in to check out. Front desk service was excellent. Very nice breakfast. Housekeeping does awesome job. Room was exceptionally nice and very clean. Will always stay here on my visits. Highly recommend !

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1 review
5 of 5 stars Reviewed 2 weeks ago

Ashley and Krystal greeted me with smiling faces and were very pleasant. This is exactly what I needed after a long day. If I could give a higher rating I would they definitely deserve it. This is a place I would recommend to anyone.

Was this review helpful? Yes 1
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Mr. Patrick, Thank you so much for your kind words regarding our hotel and staff, we enjoy seeing our guests just as much as you enjoy our pleasant smiles at the end of a hard day. We appreciate your loyalty to our Choice brand and for selecting Comfort Inn & Suites of Crestview; we look forward to your future stays.... More

Grapevine, Texas
Top Contributor
106 reviews 106 reviews
34 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I travel from Dallas to south Florida 3-4 times a year and this is the best pet-friendly hotel half way between the two. The front desk, Crystal, was very nice, inviting, and we had a King suite which was big enough for the pups and me to walk around. The bathroom was very clean. The towels very nice and white,... More

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

First and foremost thank you for choosing to stay with us here at Comfort Inn & Suites of Crestview, we are so glad to hear that you had such a pleasant visit with us. We understand how important it is for families to include their pets on their travels so we are glad to hear that you were able to... More

Holyoke, Colorado
Top Contributor
90 reviews 90 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 9, 2014

This is a wonderful hotel. Staff is very friendly, beds were very comfortable....plenty of hot water, and VERY clean bathroom & general room. Only thing is......we stayed in room on 1st floor at end of hallway, and noticed "holes" in the floor underneath the carpet. We also noticed some in our bedroom. These need to be checked out & repaired.... More

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

First off, thank you so much for your kind words and we are thrilled to hear that you did have such a wonderful stay! We take pride in all of our hard work and it's nice to know that it pays off. Secondly, thank you for making us aware of some of the concerns you may have about the holes... More

Wellington, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 30, 2014

at about 9pm, a highly agitated, probably drunk, definitely chemically imbalanced man from next door started pounding on my door with his fists. he screamed at me to turn my tv down, and he screamed a couple of other things, too. i turned it off, shaken, and called the front desk. I asked about moving to another room, they said... More

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

First and foremost, thank you for staying with us here at the Comfort Inn & Suites of Crestview, I sincerely apologize that you did not have a pleasant stay with us. Secondly, we appreciate any feedback especially the negative to make us more aware of circumstances that we can improve on. I know that our staff is pleased to go... More

1 review
1 of 5 stars Reviewed July 28, 2014

We chose this hotel for an overnight stop on a long road trip based on other reviews rating it well. We were disappointed! First, the cleanliness. Our room had not been cleaned properly. There was hair in the tub, urine on the toilet and a pink goo on the floor. The walls were marked up and in poor condition, the... More

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for taking the time to give us some feedback about things that we can address. We are truly sorry that you had to encounter uncleanliness, that’s the last thing that we want for you as our guest. As for the walls and carpet, we are actually right in the process of some remodeling. Freshly painted walls and new... More

Chattanooga
Contributor
16 reviews 16 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

I travel a lot for business, and its the little things that really make a difference in a good hotel. The staff here care about the little things and do them right, exhibited by an exceptional level of customer service. I would highly recommend this hotel.

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you so much for taking the time to let us know that our hard work is truly paid off! We have a wonderful staff and we truly care about our guests’ needs, we strive to go above and beyond the basics of our job requirements. I can assure you it is sincere. We here at Comfort Inn & Suites... More

Theodore, Alabama, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

My Husband and Myself had a Reservation for a Overnite Stay during the 4th of July weekend. We were pleasantly pleased with the front desk Clerk, Krystal Lawrence.She and the Rest of the the hotel Staff are Superb! The beds are Cozy and Very Comfortable and the Breakfast was prepared to Our expectations! We will definitely Stay here again in... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

We are so pleased to hear you enjoyed your overnight stay with us over the Fourth of July weekend! Thank you for your kind words about our staff, Krystal will be delighted to hear that you remembered her by name! We always try to exceed our guest’s expectations, so thank you for letting us know that we did just that.... More

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Additional Information about Comfort Inn & Suites Crestview

Address: 900 Southcrest Drive, Crestview, FL 32536
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Crestview 2*
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Also Known As:
Comfort Inn And Suites Crestview
Comfort Inn & Suites Crestview Hotel Crestview

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