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All 12 Crestview hotels

Comfort Inn & Suites Crestview

2.0 of 5 Motel   |   900 Southcrest Drive, Crestview, FL 32536
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77%
Ranked #2 of 12 hotels in Crestview
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Leroy P
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58 people have reviewed this hotel

Traveler rating
    32
    12
    7
    0
    7
See reviews for
15
9
7
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

Ashley and Krystal greeted me with smiling faces and were very pleasant. This is exactly what I needed after a long day. If I could give a higher rating I would they definitely deserve it. This is a place I would recommend to anyone.

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Grapevine, Texas
Top Contributor
101 reviews 101 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I travel from Dallas to south Florida 3-4 times a year and this is the best pet-friendly hotel half way between the two. The front desk, Crystal, was very nice, inviting, and we had a King suite which was big enough for the pups and me to walk around. The bathroom was very clean. The towels very nice and white,... More

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Holyoke, Colorado
Top Contributor
90 reviews 90 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a wonderful hotel. Staff is very friendly, beds were very comfortable....plenty of hot water, and VERY clean bathroom & general room. Only thing is......we stayed in room on 1st floor at end of hallway, and noticed "holes" in the floor underneath the carpet. We also noticed some in our bedroom. These need to be checked out & repaired.... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

First off, thank you so much for your kind words and we are thrilled to hear that you did have such a wonderful stay! We take pride in all of our hard work and it's nice to know that it pays off. Secondly, thank you for making us aware of some of the concerns you may have about the holes... More

Wellington, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

at about 9pm, a highly agitated, probably drunk, definitely chemically imbalanced man from next door started pounding on my door with his fists. he screamed at me to turn my tv down, and he screamed a couple of other things, too. i turned it off, shaken, and called the front desk. I asked about moving to another room, they said... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

First and foremost, thank you for staying with us here at the Comfort Inn & Suites of Crestview, I sincerely apologize that you did not have a pleasant stay with us. Secondly, we appreciate any feedback especially the negative to make us more aware of circumstances that we can improve on. I know that our staff is pleased to go... More

1 review
1 of 5 stars Reviewed July 28, 2014

We chose this hotel for an overnight stop on a long road trip based on other reviews rating it well. We were disappointed! First, the cleanliness. Our room had not been cleaned properly. There was hair in the tub, urine on the toilet and a pink goo on the floor. The walls were marked up and in poor condition, the... More

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for taking the time to give us some feedback about things that we can address. We are truly sorry that you had to encounter uncleanliness, that’s the last thing that we want for you as our guest. As for the walls and carpet, we are actually right in the process of some remodeling. Freshly painted walls and new... More

Chattanooga
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

I travel a lot for business, and its the little things that really make a difference in a good hotel. The staff here care about the little things and do them right, exhibited by an exceptional level of customer service. I would highly recommend this hotel.

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you so much for taking the time to let us know that our hard work is truly paid off! We have a wonderful staff and we truly care about our guests’ needs, we strive to go above and beyond the basics of our job requirements. I can assure you it is sincere. We here at Comfort Inn & Suites... More

Theodore, Alabama, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

My Husband and Myself had a Reservation for a Overnite Stay during the 4th of July weekend. We were pleasantly pleased with the front desk Clerk, Krystal Lawrence.She and the Rest of the the hotel Staff are Superb! The beds are Cozy and Very Comfortable and the Breakfast was prepared to Our expectations! We will definitely Stay here again in... More

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GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

We are so pleased to hear you enjoyed your overnight stay with us over the Fourth of July weekend! Thank you for your kind words about our staff, Krystal will be delighted to hear that you remembered her by name! We always try to exceed our guest’s expectations, so thank you for letting us know that we did just that.... More

Hollywood, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

All the other hotels were booked, but this hotel was slightly hidden behind another. Rooms were spacious, clean, and the staff was friendly. Breakfast area was very clean in the morning with the normal variety of foods. Great stay for a quick stop.

Was this review helpful? Yes 1
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for staying with us here at the Comfort Inn & Suites of Crestview! Yes, we are kind of hidden from everyone else in town but it’s a perfect place for some privacy. We are so glad to hear that you received a good night’s rest and that our staff was friendly and accommodating. It’s always nice to hear... More

Hollywood, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 17, 2014

We ended up here by fluke. Every other hotel was booked and this was our 7th stop. We hit the jackpot. Staff was super friendly which is refreshing when it's almost midnight. Hotel is well maintained and rooms were spotless! Very comfortable beds and got a great night sleep. Breakfast was the average fair but with extras which is nice... More

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

We are so glad you found us, even if it was by fluke! We have been booked a lot this summer and it is always difficult having to turn away families that just need a place to lay their heads after much traveling. We are glad that your stay was a pleasant one. We take pride in maintaining a clean... More

1 review
4 of 5 stars Reviewed July 7, 2014

Great hotel, excellent staff. I really enjoy my stays here.I would recommend this hotel to friends. A big plus is that they have truck parking for semis.with my family all being driver's that is very important.

Was this review helpful? Yes
GM-FLB64, Front Office Manager at Comfort Inn & Suites Crestview, responded to this review

Thank you for your recent stay with us! We appreciate your kind words and I will certainly pass them along to everyone on the team. Whether your here on vacation or traveling for work, It's nice to know we can offer a good nights rest and a hot breakfast to start your day! We look forward to seeing you again... More

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Additional Information about Comfort Inn & Suites Crestview

Address: 900 Southcrest Drive, Crestview, FL 32536
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Crestview 2*
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Also Known As:
Comfort Inn And Suites Crestview
Comfort Inn & Suites Crestview Hotel Crestview

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
75

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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