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Courtyard Miami Coral Gables

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2051 South Le Jeune Rd, Coral Gables, FL 33134
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1 room 1 adult
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Courtyard Miami Coral Gables
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387 Reviews from our TripAdvisor Community

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Bridgetown, Barbados
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Everyone is friendly here. The rooms are clean and a very comfy bed and they serve a nice breakfast. Only issue was we had some packages delivered to the hotel before we arrived. On arrival we asked about them and were told that they weren't any. After going upstairs and tracking both packages, they were both delivered 2 days prior.... More 

Helpful?
Thank 6LuLu6
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you for the constructive feedback regarding your recent stay with us. I was extremely troubled to read about the service problems you experienced and hope you will accept my sincerest apology for what transpired. I am sorry that our front desk associates spoiled your otherwise good experience at our hotel. We pride ourselves on offering exceptional service, so I... More 

San Jose, Costa Rica
2 reviews
2 of 5 stars Reviewed 1 week ago

No attention at all. we asked for wakeup call, never got it. Shuttle bus not on time, we had to wait for the next one to arrive, lucky we had enough time. Breakfast was $18, nothing special. The room was comfortable, tow big beds.

Helpful?
Thank 7andres7
ManagerX1, Manager at Courtyard Miami Coral Gables, responded to this review

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Beaufort, South Carolina
Level Contributor
222 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As I was standing in line to check in, fuming because the wait was so long and the desk was understaffed, I tuned into the desk clerk on the phone with a customer. Based on the conversation, you could tell the customer was in his room and not happy that he had 2 queens and not a king. This conversation... More 

Helpful?
Thank Glassgal
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you for your detailed feedback regarding your stay with us at the Courtyard Miami Coral Gables and for your loyalty towards our brand. Your compliment about your comfortable accommodation and our on-site parking facility were a pleasure to read. We are delighted to hear that our courteous front desk associates made such a favorable impression on you. This is... More 

London, United Kingdom
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel in Coral Gables, although much around the area. Room was clean and bed was comfy. Did not have chance to use the pool or gym but both looked clean and well worth using if you have time. Room has a flat screen TV, microwave and fridge. Not much to eat nearby although the hotel does have a restaurant.... More 

Helpful?
Thank nickB_London_UK
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you for the kind words regarding your stay at the Courtyard Miami Coral Gables. We are delighted to hear that you found your room to be comfortable and that it lived up to your expectations. We also appreciate you for mentioning the facilities that we have to offer. However, we are sorry for the noise issue you encountered, and... More 

Orlando, Florida
Level Contributor
111 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay! I've stayed 3 times already but they still haven't finished renovation. The rooms were done but the signage is still the old ones! I mentioned it in my last review but I never got a response. The room number signs and the lobby have yet to be touched! It looks decent but they told me over... More 

Helpful?
Thank JM11traveler
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you for choosing the Courtyard Miami Coral Gables for your stay once again. We appreciate you singling out Sandra for a job well done, and we will surely share your kind words with her. We also value your observations regarding the renovations at our property. Your comments tell us that we still have room for improvement. You are a... More 

Zurich, Switzerland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights with my adult son on Dec. 30 & 31. I picked it because I wanted to be close to Miami, and most places were sold out or out of my price range. This hotel was also really expensive for what it offered. We asked for a quiet room, and got one on a higher... More 

Helpful?
Thank gotravela1a
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you so much for taking the time to post a review of hotel. We were disappointed to read our hotel and facilities did not provide the value you were hoping for. As in every city, certain times of the year are busier and command higher rates. However we definitely make every effort to be priced competitively. We appreciate your... More 

Westchester County, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

We had a bit of of a bother linking up with the bus at the airport, which annoyed us for the 30 minute delay, but there were no glitches thereafter during my two day visit. In fact, service and responsive and thoughtful help was frequent and thorough. The "bus" seemed to always be available to get me to my conference... More 

Helpful?
1 Thank privatelawyer
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you for staying at the Courtyard Miami Coral Gables and for taking the time out of your day to share your wonderful comments. We are glad you loved our courteous associates who took great care of you. It is also great to read you were impressed with our shuttle service and your accommodations as well. Reviews like yours make... More 

Cincinnati, Ohio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 2, 2016

Front desk is very helpful ! The hotel is very old, heavy smell in the rooms, toilet flash doesn't work. Don't go to the restaurant close to 10:00pm. The waiter is not happy to serve. it needs maintenance !

Helpful?
Thank dilayakc
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

It was so nice to hear that you found our front desk staff to be friendly and helpful; however, we would have loved to hear that your visit was outstanding in every respect. Your comments tell me we have room for improvement. I will discuss your concerns regarding our restaurant staff with our food and beverage manager and corrective action... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

We stayed at Marriott Coral Gables we arrived Wednesday evening after a grueling 10 hour ride we opted to have a beverage and a bite to eat at the Hotel, (which we never do). We walked into the Lounge area and we were greeted by the most friendly amazing man, Martin. We sat down ordered a drink and were given... More 

Helpful?
Thank Jillian J
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you for choosing to stay at the Courtyard Miami Coral Gables and for the perfect rating. All of our associates are committed to ensuring each guest has a great experience and we are very glad you did. It is nice to be recognized for a job well done, and Martin will be pleased that you took the time to... More 

Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 16, 2015

Had a rough start to my stay - late in the evening, I discovered the previous guest's soap and shampoo still in the basket in the shower. Realizing it had been cleaned as a stay-over instead of as a checkout, I called for clean sheets. They arrived promptly, though I had to make my own bed. Requested a deep clean... More 

Helpful?
Thank Amy R
ManagerX1, General Manager at Courtyard Miami Coral Gables, responded to this review

Thank you so much for your recent stay and for sharing your experience. It's great to see that you enjoyed our responsive staff, comfortable beds, convenient room amenities, and our new look! However, please accept my apology for not providing you with a spotless room upon arrival. We have procedures in place to make sure these kinds of things do... More 

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