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The Westin Colonnade Coral Gables

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180 Aragon Avenue, Coral Gables, FL 33134
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The Westin Colonnade Coral Gables
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The Westin Colonnade Coral Gables
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554 reviews from our community

Traveler rating
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    90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
1 review
2 of 5 stars Reviewed 6 days ago NEW

Stayed here with a large wedding party. When we arrived to our first room with the bellman we found that the toilet was not attached and sitting in the middle of the room. They quickly moved us to another upgraded room with a balcony which was okay. The second night my purse was stolen out of the room while we... More 

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Morristown, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Was visiting Miami and found this hotel, very close the the Miami airport. Excellent hotel in an excellent area. Nice dining options within walking distance, etc. Rooms were modern, well-appointed, and clean. Great stay.

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Thank you for your honest opinion honest_try! We are happy to see that your stay with us was as great as we try to make it for all of our guests. We hope to see you again should your travels bring you back down to sunny South Florida! Be Well, Matt Lahiff General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

For me as a traveler is common to visit many places around the world and remember things like moments shared with friends and family . The Westin Colonnade Coral Gables has been part of my number one places to stay when I'm in Miami , it's aplesure to go stay to a place where as soon as you reserve your... More 

Was this review helpful? Yes 1
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Thank you for making us your home away from home Mr. Amador! We are honored to have shared such a special moment with you and your new fiance and are excited to continue being your go to destination when in Miami. We hope to see you again really soon should your travels return you to us! Best Regards and Congratulations,... More 

Tampa, FL
Top Contributor
111 reviews 111 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

For one night in and out of town this is definitely overkill. Gorgeous place with over the top opulence that screams money. would be a beautiful site for a Function or wedding. On the street north of miracle Mile so good location surrounded by places to eat . close to the airport $17 for a taxi.

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Fellow Floridian! We are delighted to see that your time with us, although short, was top notch! We hope to see you again and assist in making all of your stays just as refreshing should your travels bring you back down South. Best Regards, Matt lahiff General Manager More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, if--like me--you have not been there in a while, let me warn you about the Miami area. Their game plan for tourists seems focused exclusively on separating you from your money. They have enough cruise business not to care if individual travelers come back again; they want to get the biggest bang from *your* bucks. That said, Westin Colonnade... More 

Was this review helpful? Yes 1
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Catherine! Thank you for taking the time to provide us with your feedback. I apologize if your stay with us fell short of your expectations. I assure you that each guest at The Westin Colonnade is a valued guest. Sushi Samba is the newest addition to the Colonnade office and hotel complex. As you noted, Sushi Samba offers a... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible service from the front desk. I had a reservation for an entire week when arrived late they were sold out and told me to look for another hotel. The front desk manager called Cynthia Morin shrug her shoulders and gave me a print out of several hotels around and told me to go look for another hotel around and... More 

Was this review helpful? Yes 1
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Patricia, Thank you for taking the time to share your thoughts! Our apologies if there was any confusion with your reservation. Our records show that upon your arrival on the evening of 3/10 your reservation was due to check in on 3/9, unfortunately we could not hold reservations passed 12 PM of the first night. We are delighted to... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As a business traveler who has been coming here for the past 8 months, there is truly no other hotel i would've imagined staying at and even remotely considered as a home away from home. From Day 1, Juan Carlos and Marisol welcomed myself as well as every other guest in front of me with open arms. You would think... More 

Was this review helpful? Yes 1
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Thank you so much Parth! We definitely feel the love from this review! I will be sure to share your amazing gratitude with the staff. It has been an honor taking care of your accommodations throughout these 8 months and hope that your travels bring you back to Miami this year. Best Regards, Matt Lahiff General Manager More 

Hartford, Connecticut
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's all about the staff, from the reception folks, to the bellmen (in particular Humberto), and even the General Manager. This hotel is part of the Starwood family and they have very high standards here. The rooms are spotless. They have the Heavenly Westin bed, so comfortable that I ordered one for my home. On a recent trip, I tried... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

That is so kind of you Marc. Thank you for allowing us to accommodate your stay here in Miami. I will be sure to pass along this review with our staff to thank them for their amazing service. We hope to continue to be your go to spot when your travels bring you to Miami. Best Regards, Matt Lahiff General... More 

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Seriously,,Its all about the staff, everywhere in the hotel, these people are fabulous. My project team stays there regularly.. and its for a reason. The staff there are like friends. They kind of wrap you up. If you have a rough day, a hard trip getting there, Kathy, or Marisol, or Natalia will check you in quickly and get you... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

We're glowing with pride Bryan! We are so proud to have been your teams team’s Miami home! You have truly gained a family here at the Westin Colonnade and we hope to see you again should your travels bring you back to Miami. Remember, it's always boat weather here! I will be sure to share this with our staff thanking... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I had such a great experience after staying at this hotel last June that I kept coming back, mainly because I'm convinced no staff could take better care of me. They treat me just like family. I usually arrive close to midnight after a transcontinential flight, but Frank and Alex at the front desk know exactly how to handle a... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

What a raving review Cameron! It has been a true honor to be your home away from home during this time. I will definitely be sharing this with our team as a big thank you from you. We hope to continue to be your go to spot when you come back to Miami, you will always be part of our... More 

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