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The Westin Colonnade Coral Gables

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180 Aragon Avenue, Coral Gables, FL 33134
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The Westin Colonnade Coral Gables
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601 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marietta, Georgia
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel has become my home away from home during the Christmas holiday. Our girls absolutely love coming here! The staff are so friendly and helpful and they always chat with my girls on the way in and out. They also allow dogs which is a must for us! I love taking advantage of the lobby snacks: fresh fruit throughout... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Zenna! Thank you so much for making us your home away from home. We are honored to be part of your time in Miami and hope to see you and your family again when you make a trip back to Miami! Best Regards, Matt Lahiff General Manager More 

Key West, Florida
5 of 5 stars Reviewed 6 days ago NEW

Only there for a one night stay , from key west to take care of some business, But the entire staff was all over it , everything like clock work , precise in every way , staff was friendly and courteous and quick to take care of my needs and requests.. Gym was nice and the view from the pool... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Greetings Worldtravler75, Thank you so much for your kind words. As a business traveler, we know traveling can be very tiring so we like to provide you with an effortless check in and stay. I am happy to hear that the team at the Westin Colonnade was able to deliver on your expectation. We hope to see you again should... More 

3 of 5 stars Reviewed 1 week ago

This is a hotel is a mixed bag. The front desk is courteous and helpful, but the bell stand can't even give basic directions for Miami. The rooms are large and look relatively recently renovated, but the bathrooms have mildew stains and the wallpaper is peeling. The beds are comfortable, but the a/c system is loud enough to challenge sleep.... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello DCtrav313r, Thank you for your feedback. We are excited to share with you that we are on the eve of a wonderful refreshment of our property. This will address all of the issues you mentioned and provide a refreshing new look for our guests. We hope that you will give us another try so that we can truly WOW... More 

St. Petersburg, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Here for business at the Brazilian Consulate. Loved that we could park the car for two days and take the Coral Gables trolley for free right to the Consulate, which is at the Douglas Ave. stop of the Miami Metro. We really enjoyed being right on the Miracle Mile, with so many locally owned restaurants and small shops along a... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hi Constance, Thank you for taking the time to provide us with your feedback. I am so delighted that you were able to take in everything that Coral Gables has to offer. We are fortunate to be so close and have such a great relationship with the consulate and their affiliates. We hope to see you again should your travels... More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I strongly recommend this hôtel. I spent 18 jours for business. Very convenient (10mn drive from south beach), clean and in a very nice and quiet area. The staff is very polite, kind and so helpful especialy the 2 women at breakfast dedicated to their guests. A lot of shops and restaurants close to the hotel by foot. Hope I... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Isabelle P., Thank you so much for sharing your experience. Our staff is truly one of a kind and I will be sure to thank them for their amazingly kind and helpful attitudes. We hope to see you again should your travels return you to sunny South Florida. Be Well, Matt Lahiff General Manager More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

The rooms are nice and the gym was my fav. They are courteous in their communication and will help beyond what is required. I spent 2 nights and barely got a chance to see the hotel but from what I've experienced- I would go back.

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Latoy w, Thank you for taking the time to provide us with such great feedback. I'm happy to see that we were able to win a spot on your favorites list. We hope to see you when your travels return you to Miami! Be Well, Matt Lahiff General Manager More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel constantly for business and this hotel has excellent service at all levels of the staff. Maria the supervisor in the Aragon Café provided wonderful service for breakfast and the breakfast prepared in their kitchen was the best I have had in a long time. Ruth

Was this review helpful? Yes 1
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hi Ruth, Thank you so much for your amazing review. I can't stress how proud I am to be associated with such an excellent team. They truly try to always go above and beyond for our guests. I will be sure to thank Maria and the rest of the team for their personalized service. We hope to see you again... More 

Freeport, Grand Bahama Island
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel for three days. I had to be in town for work and the hotel we normally use was sold out. The reviews online were good so I thought I'd give it a go, even though the price per night was pretty high. I arrived late after a long flight. All I wanted was water. I asked... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hi Emcewen, Please accept my apologies for any inconveniences you experienced during your time with us. I assure you that your comfort and relaxation is very important to us. I’m excited to share with you that our hotel is on the eve of a great renovation that is set to refresh our look and ambiance. This new change will correct... More 

Reston, Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel to attend a family wedding. It was a fabulous venue for the wedding and reception. The bride's entrance down the staircase was dramatic and the rotunda was a spectacular place for the reception. The hotel is definitely "Old Florida" built in the early 1900's and lovely in appearance. Our room was nice and the entire... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Douglass! We're so delighted to hear that you had such a remarkable stay with us. We hope you had a chance to truly enjoy all that Coral Gables has to offer. We hope to see you again should your travels return you to Miami. Best Regards, Matt Lahiff General Manager More 

Jensen Beach, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean and comfortable. Hotel staff very courteous. check-in and check out was a bit chaotic, reception ran out of room keys so we shared one, We received the wrong voucher on check in. We did not receive our e-invoice as promised at check out and needed to contact the hotel the following week. As a rewards member I would have... More 

Was this review helpful? Yes
TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Sam! Thank you for taking the time to provide some insight on your recent experience with us. I do apologize for any confusion that occurred during check in. We're excited to share with you that as an SPG member when you book through any Starwood website you now get complimentary internet throughout your entire stay. We hope this information... More 

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