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The Westin Colonnade Coral Gables

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180 Aragon Avenue, Coral Gables, FL 33134
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The Westin Colonnade Coral Gables
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The Westin Colonnade Coral Gables
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566 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, N C
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this Westin property earlier this month while visiting the University of Miami with our daughter. It was very conveniently located to the U, good local restaurants and shopping (the Miracle Mile). The staff were particularly helpful in recommending good local restaurants. We did have one prolem with our room; the shower had hair on the wall when... More 

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Minneapolis, Minnesota
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the time I was dropped off and checked in, I felt good about the service. It was friendly and very helpful. The woman at reception and the room service crew were near-perfect. I really liked their attitude and demenor. But little things that are important to me, like making sure all of the channels on the TV work (especially... More 

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Park City, Utah
Top Contributor
59 reviews 59 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family recently went on a cruise and arrived in Miami one day early and stayed at the Westin Colonnade. The location is great and very convenient. The are good restaurants and shop close by and easy walking. The staff were all very friendly and helpful. The room was nice, but we found the bed uncomfortable. The pool area was... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Talk about a tropical vacation hrdirsteins! Thank you for choosing us as your stop before you departed on your cruise. I am happy to see that you were able to enjoy all of the local shops and restaurants our great neighborhood has to offer. We are in the planning stages of making some changes to our hotel and new beds... More 

Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for several days the first week in April, 2015. The hotel presents an inviting grandeur beginning with a very attentive valet staff. The large entry doors swing open automatically allowing easy access into the hotel. Excellent signage will direct you to the hotel front desk on the second floor. The public areas have several quiet alcove seating areas... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hi Gofree! You definitely enjoyed every aspect of our hotel and we wouldn't have it any other way. We truly hope to see you again should your travels bring you back to our lovely neighborhood. We would be delighted to continue to create exceptional experiences for you. Best Regards, Matt Lahiff General Manager More 

New York City, New York
Top Contributor
64 reviews 64 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my second visit to the Westin Colonnade, and it reinforced some of my experiences from the first visit. First, Umberto, the concierge, is a big plus for the hotel. He is always enthusiastic and smiling, and can't wait to help you. A perfect representative for the hotel. However, other aspects were terribly inconsistent. One day our room was... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello RBAceo! Thank you for your kind words about Humberto, a truly valued employee! Please accept my sincerest apologies for any inconsistencies you might have experienced during your time with us. We truly want to provide a relaxing stay for all of our guests and experiences like this help educate our staff on what areas should be revisited. I hope... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Kathy who works at the front desk is one of the best employee's the Westin has. She is so friendly and will help you with anything she can. If you would like a certain room, she does her best to ensure you get that room. Her friendly smile and the way she

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Marilyn, I can't thank you enough for your kind words about Kathy! She is truly one of our many shining stars and I will be sure to share that with her. Thank you again for taking a moment to speak such amazing words about our team member, we hope to see you again when your travels bring you back to... More 

Washington, D.C.
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is nicely appointed, very clean, and is in a great location for walking and shopping. On Saturday mornings there is a fun farmers market within a 5 minute walk with yummy coffee, pastries, etc. The housekeeping staff was very nice. The pool area is pretty, with a large patio and chairs overlooking the surrounding area. The sushi restaurant... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hi DW, Thank you for your kind words about our housekeeping staff and amenities. I will be sure to thank the team for their caring service to our guests. In regards to your check in experience, please accept my apologies for any miscommunication that might have occurred which led to you not getting the room type you anticipated getting. We... More 

Minnesota
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location on Miracle Mile. Nice rooms, noisy neighbors (not the fault of the hotel). Breakfast served in Aragon cafe had excellent choices as well as buffet daily; Greek yogurt berry pancakes were the BEST! The rooftop pool (2nd floor) was nice, not very big. The lounge chairs appear to be newer and plenty of towels offered. There was some... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Hello Kim! Thank you for taking a moment to tell us about your time with us! Aragon Cafe will be happy to know that you enjoyed their dining options. We thank you for your feedback in regards to our pool furniture. We are aware and we are currently working on a plan to refresh this area to provide a renewed... More 

Asheville, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the parking attendants, bellhop, and Maria Elena at the front desk the experience was formidable. We stayed at the hotel for one week and we felt right at home. I lost an earring and Niurka Gonzalez, housekeeping) found it in the hallway, and upon my return she asked me if it was mine (she would not accept a tip).... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Now that's a inspiring stay Isabel! Thank you so much for taking the time to recognize our team for their hard work. We will be sure to do the same. I'm so glad to hear that you were able to enjoy everything our hotel has to offer. We truly aspire to be everyone's home away from home and hope to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 weeks ago

I had the pleasure of staying at the Westin weekly for the past four months. The staff is unbelievable! Housekeeping keeps the place spotless. You can start your day with the sweetest breakfast staff, Mora and Maria, and the delicious food prepared by the Chef and the kitchen staff. If you're there on a Tuesday, be sure to attend the... More 

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TheWestinColonnade, General Manager at The Westin Colonnade Coral Gables, responded to this review

Greetings SueK!, Being your home away from home has been a true pleasure. We are delighted to see that so many of our team members were able to make your time with us amazing every time. I will be sure to let the staff know of your great weekly stays with us. When your travels bring you back to Miami... More 

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