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Holiday Inn Coral Gables - University

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1350 South Dixie Highway (US 1), Coral Gables, FL 33146
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Best prices for: 1 room 1 guest
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Holiday Inn Coral Gables - University
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Holiday Inn Coral Gables - University
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477 Reviews from our TripAdvisor Community

Traveler rating
    175
    140
    89
    45
    28
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140
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Coral Gables - University
See the most recent reviews
Charlotte
1 review
5 of 5 stars Reviewed November 25, 2012

We were in Miami for thanksgiving break, and decided to stay at Holiday Inn Coral Gables. We enjoyed staying at the hotel - we we're impressed with the hospitality. We were so impressed by housekeeping staff member Margarita Caso, she left the room spotless and was kind enough to accommodate our various requests. She also greeted with a smile each... More 

Was this review helpful? Yes
Yonne M, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Ahlam Y, Thank you so much for your kind comments on our staff's service and on Margarita Caso in particular. She was elated to hear that she was able to make your experience at our hotel memorable. We look forward to welcoming you back to our property in the future! Many Thanks, Yonne Mendez Assistant Front Office Manager More 

Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 19, 2012

After flying on the red-eye with Spirit Air and arriving in Miami at 5:15 am with maybe one hour of sleep the whole night, we went to several appointments at the University of Miami with our son. We tried checking in early but could not. I went back around 2 pm, and they let me check in while my wife... More 

Was this review helpful? Yes
Yonne M, Brand Champion at Holiday Inn Coral Gables - University, responded to this review

Dear frozentundraguy , First off, let me apologize on our behalf that you did not enjoy your recent stay with us and thank you for your detailed review. To answer your question on why you were given rm 360 all I can imagine is that it may have been the only room available for early check in, but with the... More 

Orlando, Florida
Top Contributor
71 reviews 71 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 15, 2012

Stayed at this hotel for four nights. Our experience had pros and cons. The pros,desk and restaurant staff was friendly, especially Lourdes in the restaurant. The beds were comfortable although my spouse complained they were too soft. In spite of the traffic noises outside, inside it was quiet, especially with the white noise of the AC. Other guests were considerate.... More 

Was this review helpful? Yes
Yonne M, Brand Champion at Holiday Inn Coral Gables - University, responded to this review

Dear Ange2, Thank you for your recent stay with us and your review on our hotel. We appreciate your comments and will look into repairing the cons you mentioned you expirienced on your stay with us. Its upsetting you would not consider us for your next stay and we would like to change your opinion by inviting you back and... More 

Winter Haven, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 14, 2012

I had someone call about a sewage pipe breaking and they had to relocate their guest for the night of my stay. I agreed to relocate and was very concerned for the hotel. After speaking to several of my friends that are staying there the same evening, they didn't get a call to change rooms. So now I am at... More 

Was this review helpful? Yes 1
Yonne M, Brand Champion at Holiday Inn Coral Gables - University, responded to this review

Dear NAD1010 Unfortunately we have been repairing many issues undergoing in our hotel due to plumbing and we did not want to accomodate any guests in any room that was not suitable by our standards. We are sorry to hear that you paid significantly more at another hotel, but we did not want to risk having you feel uncomfortable in... More 

Olathe, Kansas
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 26, 2012

I would like to thank the very pleasant hotel staff for the nice stay that we recently had at your Hotel in Coral Gables. We were on the first level (room 123) and could walk directly out to the pool. Our room was always kept very clean by housekeeping and the front desk staff was very pleasant and helpful .... More 

Was this review helpful? Yes
Yonne M, Brand Champion at Holiday Inn Coral Gables - University, responded to this review

Dear ctheworld1975, We thank you for your kind words on our staff and contribution of the lovely picture you took of our courtyard! We look forward to seeing you again in the future. Thank you , Yonne Mendez Brand Champion Holiday Inn Coral Gables More 

White Plains, New York
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 18, 2012

good location, nice bit outdated rooms , May at the front desk was really nice and charming. did not use restaurant , pool was nice. only problem was the air freshener, i almost fainted when i walked into the room, windows did not open, so i had to use my own cologne to kill the smell, it looked like the... More 

Was this review helpful? Yes
Yonne M, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear latin2014, We thank you for staying at our hotel. May is very happy that she was able to make you feel welcomed and comfortable and we apologize if your room stay was not as convinient. We look forward to providing you with a more pleasurable expirience on your next visit to our hotel. Thank You, Yonne Mendez Brand Champion More 

San Fernando, San Fernando, Trinidad and Tobago
1 review
5 of 5 stars Reviewed September 9, 2012

Excelent service,great staff,housekeeper Magarita Caso is a great employee,very helpful 100% ready to assist your every need.,All the employees are great..Room was good and comfy.we enjoyed our stay very much we felt at home away from home the pool area was great.

Was this review helpful? Yes
Yonne M, Brand Champion at Holiday Inn Coral Gables - University, responded to this review

Dear Kathy-ann R, Thank you so much for staying at our hotel and taking the time to write such a kind review on our staff! I spoke with Margarita who feels proud of her service and she is happy that you had such lovely words to say about her. If you are ever back in the area, we hope you... More 

Indian Harbour Beach, Florida
Top Contributor
89 reviews 89 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 31, 2012

The hotel is very convenient to the University of Miami but also to other activities on the southern side of Miami. Dixie Highway is also U.S. 1, a major road in the area. While the words "transit friendly" are not something used often in Miami, it's true here. The hotel is a short walk to the University station of Miami's... More 

Was this review helpful? Yes
Newport Beach, California, United States
1 review
5 of 5 stars Reviewed August 29, 2012

Excelent service, great beds, really comfy. The housekeeper Margarita Caso is a first class employee, always looking foward of what I needed. Recomend 100%. All the empolyees are extremelly helpfull. Great hotel and quality service.

Was this review helpful? Yes
Phoenix, Arizona
Top Contributor
72 reviews 72 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 24, 2012

So check in was a little bit of a nightmare, My kids and I were on our very long summer roadtrip, and I always ask for a fridge in the room BEFORE I book. When we went to our room, we found two double beds not two queen beds and a fridge, To be fair I booked through the 1-800... More 

Was this review helpful? Yes
Yonne M, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Momwith2teens, We thank you for staying at our hotel and taking the time to write such a detailed review. It is unfortunate to hear that your stay with us had a few hiccups like you mentioned, but that it did not negatively change your view on us. I welcome you back to our hotel and we look forward to... More 

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