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Holiday Inn Coral Gables - University

3.0 of 5 1350 South Dixie Highway (US 1), Coral Gables, FL 33146
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Holiday Inn Coral Gables - University
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Holiday Inn Coral Gables - University
Holiday Inn Coral Gables - University
Holiday Inn Coral Gables - University
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469 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Coral Gables - University
See the most recent reviews
Boston
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 2, 2014

I needed a hotel in the Miami area for two days in December. I was looking for an inexpensive place with free parking. Now, having attended the University of Miami… I knew the area and some of the hotels in Miami. And I think the Holiday Inn-Coral Gables fits the bill. I also used to get my haircut at the... More 

Was this review helpful? Yes 1
Miami, Florida
1 review
5 of 5 stars Reviewed December 20, 2013

This hotel was amazing! Very accomodating staff! From the front desk, May, Billy, Jenny, Angel, Edgar, Sandy, Gabriel, Claudia, just the loveliest people ever! They made my transition into the hotel really smooth. They smile at you and greet you everytime you leave and return to the hotel. The room was also very well kept when I first got there.... More 

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 3, 2013

Unkept. There seems to be a lot of staff here but no one is taking care of the details. The carpets throughout the hallways to get to your room, ugh.. So gross! Stains, smells and looks like it's been vacuumed MAYBE once a year. Elevators stink something terrible and look like they've never been swept or wiped down. Room smelled... More 

Was this review helpful? Yes 2
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Guest, Thank you for your review of our hotel. Our main goal is your 100% satisfaction and we are very sorry you found the experience with us less than satisfactory. Perhaps if you contact me here at the hotel, we can find a way to rectify it. Sincerely, Claudia Polidori Front Office Manager HOLIDAY INN CORAL GABLES 1350 S.... More 

Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2013

Its really nice Hotel, the room was very confortable for our family The personal is very friendly and the room was big enough and clean for our family The location was pretty good near to comercial stores and restaurants There were 2 problems 1- the hallway to get our room was very very long, but for the confortable room we... More 

Was this review helpful? Yes
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Guest, Thank you for staying with us during your vacations. We appreciate your positive comments and thank you for sharing them with other Trip Advisor users. Glad to hear you enjoyed the room and our location. We work hard to enhance guests’ experiences and are pleased that you enjoyed so many. My apologiesabout the long halways and the guests... More 

1 review
5 of 5 stars Reviewed November 30, 2013

Good breakfast, nicest people ever, clean bed, clean bathroom and nice room. Good place if you want to rest before and after go to university of Miami. University of Miami is in the other side of the street.

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Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Guest, Thank you so much for your comments regarding our hotel and staff. . I will definitely pass along your comments to the staff and hotel leadership team. I'm delighted you were so pleased with your stay and we hope to have you back again and again. Sincerely, Claudia Polidori Front Office Manager HOLIDAY INN CORAL GABLES 1350 S.... More 

Providence
Top Contributor
88 reviews 88 reviews
60 hotel reviews
164 helpful votes 164 helpful votes
2 of 5 stars Reviewed November 26, 2013

This is not a good hotel, not worthy of the HI brand. Good points: The staff try hard and stay friendly, despite being overworked (I mean the place is understaffed). The location is the best for U of Miami. Bad points: There were two independent screw ups with my bill; desk staff were nice about it, but they were bad,... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Crito0, Thank you for taking the time to post a review of our property. Please allow us to apologize for the overall issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank for staying and we look forward... More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed November 21, 2013

very quick and friendly jenny,claudia , sandy.Great service the rooms were very clean. Good bar service. Location is very central, starbucks and shopping areas just minutes away. They also have a very nice club down the street called BTS.

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Salvador, BA
1 review
3 of 5 stars Reviewed November 20, 2013

Although it has gone for the second time in this hotel , having previously enjoyed the service this time was disappointing , I was stressed a lot because I went to the U.S. with the intention to bring a few rolls of wallpapers expensive , that were delivered to hotel and although every day , you wanted to know the... More 

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Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Guest, We are extremely sorry for the inconvenienced that you experienced with the package, as the package service is something complimentary that we do for our guest in order to have your 100% satisfaction with the stay. I can assure you that this incident will not happen again and the next time you come to town you can contact... More 

St. Petersburg, Florida
Contributor
19 reviews 19 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2013

If you need to be near the Miami Beaches for a reasonable price you can't beat the Holiday Inn Coral Gables. Their front desk staff was warm and welcoming on a cold and windy night and made me feel right at home. The room was spacious, clean and opened onto the pool area (unfortunately it was a rainy night) which... More 

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Cincinnati, Ohio
Contributor
20 reviews 20 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 14, 2013

Two years ago, I stayed at this hotel and I was not happy about the service, noise and darkness in the room. Last month, I had to stay in the hotel due to family emergency. The front desk was much better than two years ago. They were polite, listened to my request and acknowledged my elite status. They even gave... More 

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Additional Information about Holiday Inn Coral Gables - University

Address: 1350 South Dixie Highway (US 1), Coral Gables, FL 33146
Phone Number:
Location: United States > Florida > Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Coral Gables - University 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn Coral Gables - University Hotel Coral Gables
Coral Gables Holiday Inn
Hotel Style:
#1 Business Hotel in Coral Gables

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