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Holiday Inn Coral Gables - University

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1350 South Dixie Highway (US 1), Coral Gables, FL 33146
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Holiday Inn Coral Gables - University
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Holiday Inn Coral Gables - University
Holiday Inn Coral Gables - University
Holiday Inn Coral Gables - University
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460 reviews from our community

Traveler rating
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    86
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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There are newer reviews for Holiday Inn Coral Gables - University
See the most recent reviews
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2013

The Holiday Inn Coral Gables hands down has the nicest staff I have ever met. They were so willing to help me with any problems or needs. Some people who especially stood out while I stayed there were the desk staff Edgar, Gabriel, Angel, and Jenny. They were so helpful and talkative. Also my cleaning lady for my room was... More 

Was this review helpful? Yes 1
Key West, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2013

I have been stayng at this Holiday Inn frequently for at least 30 years now, and it continues to be my favorite hotel of any hotels I have stayed at worldwide. The main reasons that I keep returning are: 1.) The management "jumps through hoops" to make sure that every guest is satisfied, and that any issues are resolved a.s.a.p..... More 

Was this review helpful? Yes 1
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear John, I have to say that I had the pleasure to meet you and I am very glad we made you feel like at home away from home, since our main goal is you 101% satisfaction and we thank you for taking the time to share your experience here on TripAdvisor. I will always be glad to have you... More 

FL
Top Contributor
72 reviews 72 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 7, 2013

If you can get a discounted rate, then this is a great option when visiting Coral Gables. I would not pay a rate similar to the 4 stars in Coral Gables for this property though. It is not a luxury hotel, but it is not a roadside motel either. Lobby is nice, but hallways a bit worn. Room is nothing... More 

Was this review helpful? Yes
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Guest, Thanks so much for taking a moment to write a few kind words regarding your recent stay! We're glad you had a great time while here in Coral Gables. Also, thank you for letting us know about the difficulties you had, that way we can correct them. Please feel free to contact me if you need help with... More 

Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 2, 2013

Excellent location near the University of Miami, Metro rail station and plenty of eating joints around. Room was functional with coffee maker, fridge and microwave. Gym and pool also functional. Pleasant and professional staff. We had a very comfortable 5 day stay when we were there to drop off our daughter at UM.

Was this review helpful? Yes 1
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Kurt T, Thank you for taking the time to share your experience here on TripAdvisor. Our staff is delighted that you found everything to your liking. I hope we exceeded your expectations and your experience with us helped to enhance your visit to our beautiful city of Coral Gables. Please think of us when booking your next visit to... More 

Detroit, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

We came to the Miami area to see a couple of Marlins games. The Holiday Inn is a 5 minute walk to the University Metrorail station from which, for $5 per day, one can get to downtown Miami, the Airport, and the Ballpark. For the ballpark, a shuttle takes you from the Culmer stop to the stadium. The hotel is... More 

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2013

Horrible place. I can't list so many things so wrong with this place. 1. I had called before with a $79 rate. After I got their 10 minutes later, they said nobody had called the location, and that they didn't know who called. Liars!! 2. Dirty hallways, and maids still cleaning rooms at 9pm!!! 3. Garbage pile left on the... More 

Was this review helpful? Yes
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Abner Z, Thank you for your review. We are extremely sorry we did not meet your expectations. We have erred, but we are working on correcting these matters, any feedback you may provide based on your experience to better ourselves and our property is always welcomed and taken seriously, the appropriate actions will be taken to correct the issues... More 

New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 18, 2013 via mobile

The hotel is lovely. But big. Our room was very far from the elevator, had I know I would have requested closer, I have mobility issues. No one was at the front desk at 7pm, had to call for clerk. Room was very clean and comfortable, balcony overlooking pool, but no chairs or table on it....odd. Very convenient to University... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Pattiwig, Thank you for taking the time to provide us with your feedback. We are happy our location suited you well. We regret your room allocation was not to your liking and I apologize for the inconvenience of having to stay in a room that was very far from the elevator. We take all comments into consideration and welcome... More 

Houston, Texas
Top Contributor
95 reviews 95 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 10, 2013 via mobile

We stayed here for a week to check out the city for a possible move. Overall good choice as a base. The bed was great. Despite it being older room and hotel it was well maintained. The breakfast was not worth entertaining very basic for a holiday inn. Internet worked well. Parking and access was easy. Some great restaurants within... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Newnhamp, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the breakfast. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope that you... More 

Salisbury, North Carolina
Top Contributor
56 reviews 56 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 7, 2013

Was heading south to the keys and wanted a hotel in route and decided to go with this one, we really liked the location and overall condition of the hotel. There is no free breakfast like most hotels, but I would recommend this hotel to any traveler in the area.

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed June 28, 2013

I recently went to holiday inn, coral gables! It's the worst value for money I have spent on a hotel, the room was dated with poor attempts at up dating! The toilet leaked with each flush. The air con was noisy and as old as my grand parents. Can't believe they can charge 150 dollars plus tax mid week! Just... More 

Was this review helpful? Yes
Claudia_Polidori, Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Darren, I would like to offer you my most sincere apologies for the inconveniences that you experienced during your stay with us. Our staff works very hard to ensure that each of our guests has the best stay possible, so it is quite disappointing to know that we've somehow fallen short of that goal. We have erred, but we... More 

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