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Holiday Inn Coral Gables - University

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1350 South Dixie Highway (US 1), Coral Gables, FL 33146
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Holiday Inn Coral Gables - University
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508 Reviews from our TripAdvisor Community

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Tampa, Florida, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Outdated, loud AC units, 'sinking' bathtubs, and overall old facilities. The internet is fast and free rather annoying. It will make you log in again and again at random times and every time you lock your mobile device. The staff knocked on my door 4 times in the morning and I had to tell them every time (luckily I know... More 

Helpful?
Thank SarvenazL
Salt Lake City, Utah
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We arrived late on a Saturday night and were given great advice on a dinner place for families. In the middle of the night, my kid got sick. I was promptly given fresh linens for the bed. Breakfast was great and included with the standard rate.

Helpful?
Thank loganbt
CPapadopulos, General Manager at Holiday Inn Coral Gables - University, responded to this review

Dear loganbt, Thank you for sharing your recent experience with us on TripAdvisor. I'm glad to hear that you liked us, and we were able to provide assistance when needed. My team and I hope to welcome you back soon. Warm Regards, Constantino Papadopulos General Manager More 

Bogota, Colombia
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well located, next to the University and public transportation. Good restaurants with fair prices. Recommended for persons with activities in the Coral Gables area, with very friendly and helpful Spanish and English speaking staff.

Helpful?
Thank LuisJorgePerez
1 review
1 of 5 stars Reviewed 4 weeks ago

I did not enjoy my 3-night stay here at all for the following reasons: (1) The staff were friendly but some are incompetent. I particularly requested a quiet room but was first given a room right across the elevator and then moved to one by the highway. The rooms facing the highway have small patios but the patio door of... More 

Helpful?
Thank Nancy33616
IHGService, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Nancy33616, Thank you for your review regarding your recent stay at Holiday Inn Coral Gables University, FL. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

Naples, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Check in was smooth and professional, above average in courteous, welcoming service. Room was clean and well appointed albeit slightly dated. It's been remodeled but there are a few signs of wear, nothing terrible though. Over all s good experience and very good location

Helpful?
Thank tgmace
Toulouse, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stained and smelly carpets, rude staff, tiny and very old bathrooms, basic ameneties, no balcony.You can hear your neighbours cough. The only good side is the continental buffet served at the Toucan restaurant. Rest of this hotel is absolutely definitely not worth the price. Some budget hotels are a hell of more up to date and cleaner than this one.... More 

Helpful?
1 Thank GHINAMO M
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear GHINAMO M, Thank you for writing a review about your recent stay. I am delighted to note that you liked the breakfast buffet at the restaurant. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It is regrettable that you... More 

Las Vegas, Nevada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 29, 2015

The room was clean, and basic. The receptionist was extremely professional and enthusiastic. I had a great stay, but I would say that the bathroom is extremely small, something to keep in mind. It met my requirements of a clean, and safe place to stay, and the price was actually pretty good for Miami.

Helpful?
Thank nvccsd
Nassau, New Providence Island
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 14, 2015

As I lay here in my bed with stained carpet and the smell of smoke wafting from the emergency door beside my room, I really regret booking this hotel. I'm a frequent business traveller and usually a Holiday Inn is a pretty safe bet. This one, however, should be reserved for college parties ONLY! The place is run down but... More 

Helpful?
2 Thank Tiffany M
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear Tiffany M, Thank you for taking the time to write a review of your recent stay. It is regrettable that our room accommodations did not live up to your expectations. I deeply apologize for any inconvenience you may have experienced. Please allow me to follow-up on your concerns and have the opportunity to regain your trust in our hotel.... More 

Silver Spring, Maryland
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 11, 2015

I stayed for four nights at the Holiday Inn across from the University of Miami. Unfortunately, I can't give it a glowing recommendation, though there were some positives that I certainly want to highlight. The hotel is nearly 50 years old, and though there have been efforts to refurbish it over the years, it shows - it is largely well-maintained,... More 

Helpful?
Thank JF1414
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear JF1414, We appreciate that you took the time to leave a comprehensive review, highlighting not only the bad but also the good. I am very happy that you found our hotels location to be great and that you positively point out our friendly and helpful staff. On the other hand, we are very sorry that the interior and rooms... More 

Mexico City, Mexico
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 7, 2015

Standard lay-out, room was clean, standard reception service, standard breakfast. Because of the Art Basel I had change hotel for one more night. It served the purpose, no more, no less. Of course at somewhat elevated price level for a Holiday Inn, but apparently all hotels in Miami took advantage of this event, so be it.

Helpful?
Thank speedster1721
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear speedster1721, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to notice the cleanliness of our rooms. However, I was concerned to see that you were not impressed with our reception service and breakfast. I know we still have a lot of room for improvement and... More 

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