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The Biltmore Hotel

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1200 Anastasia Avenue, Coral Gables, FL 33134
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1 room 1 guest
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The Biltmore Hotel
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1,199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Biltmore Hotel
See the most recent reviews
Lebanon, NJ
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 13, 2011

We stayed here for a family wedding that took place off the premises. We have 2 children under the age of 4 so I was a bit nervous how we would be received. When I made my reservation in November, the woman I spoke to was rude. The hotel charges the guests $35/night for a rollaway bed even though some... More 

Was this review helpful? Yes 1
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review

Biltmore Management is very appreciative of our guests' feedback. In regards to the comment about the need to offer children friendly activities, the Biltmore already has extensive golf, tennis and culinary programs in place aimed exclusively for children. We currently are reviewing options for appropriate poolside children amenities that may be available for our guests. More 

Hartland, Vermont
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed June 1, 2011

My wife and I were very pleasantly surprised by The Biltmore. In an area where everything is new, glitzy, hectic -- the Biltmore is burnished, refined, and calm. Our "junior" suite on the 3rd floor was the size of a suite at most other hotels, complete with a walk-out balcony with a great view of the pool. (The balcony hadn't... More 

Was this review helpful? Yes 1
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review

Biltmore Management welcomes constructive and timely feedback from all our valued guests as a means of monitoring our level of services and product quality to assure they are consistent with a world-class luxury resort. Restaurant Management has been made aware of this guest’s comments on the breakfast service and appropriate measures taken to avoid such occurrences in the future. More 

Benton, Arkansas
2 reviews
4 of 5 stars Reviewed May 17, 2011

My family & I stayed there a couple of days in Spring 2010 after staying a few days in South Beach. We found the staff to be friendly & responsive and the room was clean. The room was small but adequate for the 4 of us and the bathroom was very nice & had been updated. A flat screen TV... More 

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Chicago, Illinois
Level Contributor
860 reviews
365 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
4 of 5 stars Reviewed May 16, 2011

Thanks to a fantastic corporate rate, I stayed here on business. Overall, I enjoyed my stay -- the hotel has a fascinating history, and its been restored with that history in mind. If you like that kind of hotel, you'll like the Biltmore. Service during the stay was excellent. The valet was welcoming. Questions were answered by all staff happily.... More 

Was this review helpful? Yes 1
florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 10, 2011

I made Mothers Day reservations in Jan 2011. I called the day prior to Mothers Day and they claimed there were no RSVPs. The restaurant assistant manager was rude and inconsiderate. He showed no interest in helping. Poor customer service!

Was this review helpful? Yes 3
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review

At Biltmore, we continuously strive to meet our guests' needs and expectations; therefore all feedback is very important to us and we are very appreciative when experiences such as these are brought to our attention. The Biltmore Sunday Champagne Brunch is recognized as one of the best in the country, known for the food quality, its presentation and stellar level... More 

boston
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 10, 2011

My wife and I stayed at this great hotel for 5 days. We Loved the hotel. It is quiet, comfortable, and felt like home. The pool is magnificent, the health club is fantastic. The bed was soft and really comfortable. The best was the service, from the cleaning staff to the front desk, they all were very gracious and accomodating.... More 

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Manhattan, New York
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed May 9, 2011

This is a resort hotel that is a destination until itself. It is not immediately adjacent to miami attractions, so the resort itself is the draw. Here are the main points I can make based upon my five night stay there - by the way, this is not my first time there. I was there at least once prior, and... More 

Was this review helpful? Yes 2
Uncasville, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 7, 2011

The pool staff was amazing as were the night maids. By 5pm each day our room was not clean and we had to call for towels. Guests fighting in hall late night and alarm sounded for 15 minutes and when management was called they did not respond quickly or explain alarm. When I wrote a complaint nobody has responded which... More 

Was this review helpful? Yes 3
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review

Biltmore management welcomes constructive feedback from all of our guests as an integral part of monitoring the quality of our product and services. In regard to this commentary, the guest’s concerns were communicated to the General Manager’s office and addressed by all pertinent staff. As well, the guest was advised of our actions and received a formal response from the... More 

Nashville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 17, 2011

We just returned from our trip to The Biltmore, Coral Gables. The hotel is beautiful and the service was great. All the staff that we encountered were helpful and friendly. I also think that it is nice that tips for bellmen, doormen etc are already included in your room fees. It's nice not to worry about having a wad of... More 

Was this review helpful? Yes 1
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review

Biltmore Management welcomes constructive and timely feedback from all our valued guests as a means of monitoring our level of services and product quality to assure they are consistent with a world-class luxury resort. In regards to this guest’s comment on the room size, the majority of our rooms are spacious and well appointed; although, as is commonly true in... More 

Ottawa, Ontario
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed April 7, 2011

The Biltmore is a big, historic, elegant and architecturally interesting hotel set among beautiful grounds with an immaculate golf course. There are many unique rooms, nooks and crannies to explore, courtyards aplenty, and a big pool fringed with palms and statues. We've been to the Sunday brunch a number of times, most recently two years ago when we spent the... More 

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