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The Biltmore Hotel

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1200 Anastasia Avenue, Coral Gables, FL 33134
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20% off room rate
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1,169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Biltmore Hotel
See the most recent reviews
Miami, Florida
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 20, 2013

I stayed at Biltmore for one night only as I was waiting for a house rental that was not available for that night. Cons: - the hotel rooms are really outdated and require renovation - pricey for the quality offered - extremely thick towels, almost a few centimeters of thickness, it may be a pro for British tourists, though... Pros:... More 

Was this review helpful? Yes
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

We are very appreciative of this feedback and regret that the property failed to completely meet your expectations. The property is presently addressing a handful of lower category rooms that are scheduled for enhancement in the upcoming weeks. More 

Sao Paulo, SP
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 14, 2013

wonderful building , excellent location ; front desk, concierge and other administrative staff however need to improve; restaurant palme d'or is certainly not worth the price both in terms of service and food. Waiters at breakfast deserve praise.

Was this review helpful? Yes 1
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

We appreciate the positive comments that you made about the property, and at the same time, we made Front Office management aware of your comments on the front office staff, so that appropriate measures could be taken to resolve the issues there. We were surprised to see the comments regarding cuisine quality in the Palme d'Or, as the restaurant has... More 

Connecticut
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 12, 2013

After staying at The Phoenician the previous weekend, we were excited to see what all the hype was about the Biltmore seeing they are comparable resorts. The Biltmore is obviously gliding along on its historic laurels. Check -in: After waiting in a line 10 deep (front desk had 2 people), we checked in at 12 noon not expecting to receive... More 

Was this review helpful? Yes 1
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Biltmore. We regret that the experience did not completely meet your expectations. With regards to the comments you expressed about the pool seating, please know that we have additional pool lounge chairs on order that will provide additional seating, and that we will be addressing our pool... More 

Nyc
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 11, 2013

I arrived in Miami this morning from New York thrilled to be out of the rainy, cold weather. After leaving on a seven o'clock flight, all I could think about was taking a nap next to the beautiful Biltmore pool that I had read about in numerous magazines. Imagine my dismay when I walked outside to find that ever single... More 

Was this review helpful? Yes 3
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

Please accept our sincere apologies for the less than favorable experience you had during your recent stay with us. I assure you that this matter is of grave concern, as we take great pride in our commitment to guest satisfaction. We did experience unusual activity during the time you were here, which negatively impacted the environment. The pool area in... More 

Minneapolis, MN
Level Contributor
97 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 10, 2013

Long before South Beach was saved from the wrecking ball and went from cheap to chic, the Biltmore was and still is a genteel, calm respite away from the heavily trafficked streets of Miami Beach. The Biltmore is not on the beach, and that's part of its old world charm. Set on beautiful grounds in Coral Gables, the resort is... More 

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ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

The Biltmore is a designated National Historic Landmark property known for its rustic Mediterranean charm, which is usually warmly embraced by our guests. We’re delighted your stay with us was enjoyable. More 

Markham, Canada
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 7, 2013

I got a conference held at this resort, so I stayed here for two nights. Service level is excellent, pool is gorgeous, and buildings are historical and well maintained. I enjoyed the town car service provided by the resort, so I got a chance to visit Village of Merrick Park (high end shopping plaza). The town car service is complimentary... More 

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ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

As a member of The Leading Hotels of the World, The Biltmore staff continuously strives to exceed our guests’ needs and expectations. We look forward to seeing you again soon! More 

Washington DC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 7, 2013

When i go to Miami- i love to stay at the Biltmore Hotel - the service is always very very good what i say has changed is the clientele never before have i been at the Biltmore where guest where allowed to "reserve" multiple pool chairs with a towel- a hat -swim goggles- and leave them empty for hours- this... More 

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ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

We are very appreciative of your feedback. As a world-class luxury destination resort, The Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. Please know that we have ordered new chaise lounges for the pool deck area and are reviewing ways to seat our guests there in a manner that is more accommodating for... More 

Commack, New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

Everything about the Biltmore is topnotch. Rooms are comfortable and staff is friendly. Pool is beautiful and staff there are ready to serve at a moment's notice. Beds are so comfortable and the breakfast is delicious.

Was this review helpful? Yes
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

Our entire Biltmore team appreciates these kind words. It's always a pleasure to hear from our repeat guests. We look forward to your return and to delighting you again! More 

London, United Kingdom
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 7, 2013

The Biltmore in Coral Gable Miami is the perfect hotel. from the beautiful entrance lobby with 2 large bird cages and fantastic vautled ceilings. great wellcome and very easy/quick check in upgrade to a junior suite with a nice view over the swimming pool and the golf course. A proper old fashioned confortable Hotel!

Was this review helpful? Yes
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

We are very appreciative of this feedback, as the Biltmore prides itself on an outstanding service culture worthy of its luxury status. More 

Lake Worth, Florida
Level Contributor
67 reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 6, 2013

My pet peave with Resort and many of the better hotels is their numerous add ons. The higher rates of a resort is understandable but in their mistaken belief that becasue they are a "destination" facility their guests will not return. If the management would read their phony surveys (which they don't) they would also understand the power of 'word... More 

Was this review helpful? Yes
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review

We welcome constructive feedback from all of our guests as an integral part of monitoring services and product throughout the resort. It’s our desire to ensure every guest experience is both exceptional and memorable. We were surprised to see the comments regarding cuisine quality, as two of our restaurants, Palme d'Or and Fontana, have received top Zagat ratings in South... More 

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