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International Palms Resort & Conference Center Cocoa Beach

3.0 of 5 1300 N Atlantic Ave, Cocoa Beach, FL 32931
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International Palms Resort & Conference Center Cocoa Beach
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International Palms Resort & Conference Center Cocoa Beach
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1,762 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for International Palms Resort & Conference Center Cocoa Beach
See the most recent reviews
Orlando, Florida
1 review
4 of 5 stars Reviewed May 23, 2012

This is a good beach hotel, nothing fancy. Jen at the front desk was great and helped book an additonal night for us.

Was this review helpful? Yes
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

Appreciate the overview and the postive nature of the review.... We prefer however, to be viewed and known, more as a very good VALUE...not cheap.... Hope those of you planning to visit us in June and thru the summer will agree. Thank you. More 

Elgin, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 20, 2012 via mobile

We stayed here for one night after coming off a cruise at nearby port canaveral. Booked as it was cheap and on the beach. Location was great backing onto a beautiful beach. Got an early booking in by the helpful and friendly staff. Bit of a worry going to our room as it was motel style and the block we... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2012

This is an honest and to the point review: The staff couldn't have been better, they were happy and helpful and got us checked in very quickly. We found our room no problem, it was in one of the buildings to the edge of the grounds on the second floor with an outside door. An older style building but nothing... More 

Was this review helpful? Yes 6
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

Loved this review and DO hope you will all take the time to read all of it... It's not a perfect world, we do not profess (yet) to be perfect, but we do aspire to all of the positives posted here and we will continue to work hard to be a little better every day. Thank you for your kind... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 12, 2012 via mobile

I have never written a negative review, but My God! after reading reviews for this place my wife an son were excited for a great weekend. I got there and checked in, staff was friendly. Went to the kid's suite, and when we turned on the bathroom light, roaches went everywhere (I killed a few before they all got away).... More 

Was this review helpful? Yes 5
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

Apologies all around... I am going to review all Villas today and ensure such errors are corrected... More 

Annapolis, MD
Contributor
13 reviews 13 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 11, 2012

I booked this hotel through Travelocity.com using the "secret hotel" option, and paid $45 per night including charges - but they don't tell you about the daily service fee that the resort will charge you when you check out, so I was a little disappointed and felt I'd been given the "bait and switch". But then, again, I paid so... More 

Was this review helpful? Yes 2
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

Thank you for returning and we hope you will again..and I believe that overall, your comments are an accurate reflection of our offerings - sorry you found too many leaves about the grounds, as we are really working to keep all areas spruced up and did just change landscaping services...WE do have alot to offer and do believe the entire... More 

Whitefish, Montana
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 10, 2012

Hotel is in major disrepair. I paid extra for a "Newly Remodeled" room. I am not sure what they remodeled, possibly it was another layer of calking around the bathtub faucet(see picture). The room was small, it smelled, I refused to take a shower and opted to wait until we got to our next destination. The beds were small, uncomfortable,... More 

Was this review helpful? Yes 5
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

Sorry for the extreme sense of disappointment here....again - as referenced before in some of my replies - we stand by our pictures as being accurate and encourage guests who are hesitant to ask to see a room before they check in and if concerned then we will help accommodate as best we can either here or with alternatives....pls do... More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 10, 2012

This is how we spent our "romantic" anniversary: waited in line 1 hour to check in. first night slept horrible on the worse bed ever. waited in line 40 minutes the next day just to change rooms. 2nd room had no phone or shower curtain. finally got a shower curtain but the tub would not drain & would fill up... More 

Was this review helpful? Yes 2
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

WOW - such an extreme of reviews today...most concerning here is the reference to our Front Desk management which we know are being groomed and trained and monitored for a different level of performance than was expressed here.... sorry we were seemingly not quick enough in our response and recover... More 

Lincoln, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2012

We stayed here as a young British couple last week and had a really great stay. The staff were really friendly and helpful to us (letting us use the pool after we'd checked out, storing our luggage and finding us a cheap cab) The pool was great - always seemed to be warm and clean and all the furniture outside... More 

Was this review helpful? Yes 1
Jim M, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this review

Brilliant!!! love that sort of British reply..and thank you for making note of the need to keep these reviews in perspective.. For those who are truly interested in perspective...check us out onm Facebook... thank you, jim More 

Clermont, Florida, United States
1 review
2 of 5 stars Reviewed May 10, 2012

I work in a hotel so I know what to except from a stay. The front desk staff was not smiling or making eye contact and did not apologize for anything. I pre-paid online for my stay. And it clearly stated if there is any issues with the reservation the hotel will call to help you get it fixed. When... More 

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DeBary, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2012

Upon our arrival we were given an upstairs accommodation. My friend had hip replacement in February and could not handle the stairs. We were moved to a first-floor room only about 50 feet from the restaurant which made it very comfortable for her. The young lady who waited on us in the restaurant (I am sorry I forget her name;... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Pool area(14)
  • Holiday inn(8)
  • Ice machine(7)
  • Pirate ship(7)
  • Parking lot(5)
  • Friendly and helpful(5)
  • Bunk bed(4)
  • Hot tub(4)
  • Front desk staff(3)

Additional Information about International Palms Resort & Conference Center Cocoa Beach

Address: 1300 N Atlantic Ave, Cocoa Beach, FL 32931
Location: United States > Florida > Cocoa Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — International Palms Resort & Conference Center Cocoa Beach 3*
Number of rooms: 500
Reservation Options:
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Also Known As:
International Palms Resort & Conference Center Cocoa Beach Hotel Cocoa Beach
International Palms Resort And Conference Center Cocoa Beach
Cocoa Beach Holiday Inn
Holiday Inn Cocoa Beach Florida
Hotel Style:
#13 On the Beach Hotel in Cocoa Beach

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