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Holiday Inn Express Cocoa

#1 of 10 Hotels in Cocoa
Certificate of Excellence
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301 Tucker Lane, Cocoa, FL 32926
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Holiday Inn Express Cocoa
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Holiday Inn Express Cocoa
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145 reviews from our community

Traveler rating
    61
    47
    26
    7
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Cocoa
See the most recent reviews
Newport Beach, California
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 1, 2014

This was a great choice for an emergency trip to visit my sick father in the hospital. I flew in by myself and had no idea where I was. It was a great location, super clean, great breakfast more selection than normal and loved having a jacuzzi waiting for me when I would get back from a long day at... More 

Was this review helpful? Yes 1
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for review. We regret the circumstances for your stay, and offer our condolences. Our guests are always the focus of our service, and we put forth every effort to make our property feel like home. Part of that mission includes genuinely caring about those who stay with us. We wish you the best in the new year, and... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed December 30, 2013

Awesome complimentary breakfast which is very well maintained by the excellent and friendly staff. Rooms are well maintained and very comfortable.Internet facility is also good . It is a very satisfactory choice and had a good time. Kudos to the working staff at the breakfast area. Just two small suggestions - would be to keep a dustbin closer to the... More 

Was this review helpful? Yes
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your review! We are happy to see you enjoyed your stay, and appreciate your recognition of our breakfast staff. We have forwarded your suggestions to our management department for consideration. We appreciate your time in providing feedback, and hope to see you again during a future stay! More 

Tampa, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2013

The only reason I didn't give it a five is because there was a lot of dust on the light fixtures and in the bathroom ceiling vent. Otherwise the room and facility were very clean and well maintained. The breakfast was good and the attendant there seemed to do an awesome job keeping everything stocked and still clean tables and... More 

Was this review helpful? Yes
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your positive comments! We are certainly pleased to have been afforded the chance to meet you and provide you with great service. We look forward to seeing you again, soon! More 

Claremont, New Hampshire
Top Contributor
374 reviews 374 reviews
65 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed December 29, 2013

Very clean, comfortable rooms. When there was a momentary power hiccup, I was impressed by how quickly they recovered. My wife and children really liked the outdoor pool. Unlike most hotels, the water pressure in the shower was decent.

Was this review helpful? Yes 1
Holiday Inn Exp... C, Front Office Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for choosing Holiday Inn Express Cocoa for your accomodation needs. We are always pleased to provide exemplary service for our valued guests. We look forward to seeing you again, soon. More 

Nassau Bahamas
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 24, 2013 via mobile

We are Intercontinental Ambassador members, so we were upgraded to a better room. It was extremely well maintained, and spotlessly clean. ( Although there was some road noise early in the evening, it died down after 8pm) This hotel is right by I-95, easy to find, and easy to get back on the road. My son lives in a nearby... More 

Was this review helpful? Yes 1
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your review! As an IHG Ambassador, we greatly value your loyalty and feedback. It is our goal to provide clean, comfortable accommodations with up-to-date amenities. Our property is conveniently located near Interstate 95 and State Road 520 for easy access to Cocoa Beach, Merritt Island, and all of the attractions our area has to offer such as... More 

Jacksonville, Florida
Top Contributor
58 reviews 58 reviews
29 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed December 18, 2013

We stayed one night (Saturday) for my husband marathon the next morning. At first I was put off a little by this property because I had requested a late check out due to the time my husband would be finishing the marathon. I was told they had already allowed their allotment of late check outs for Sunday Morning. I had... More 

Was this review helpful? Yes 1
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your review! We are sorry to hear about the inconvenience you experienced at the beginning of your stay, but glad to see we were able to offer an alternative solution to suit your needs. Our primary goal is customer service with a personal touch. We strive to treat every guest, as well as their belongings, as we... More 

Clarksville, Tennessee
Top Contributor
142 reviews 142 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed December 14, 2013

We were traveling 14 hours and the major thing that we were looking for was a hot tub. When making reservation I asked no less then three times to make sure hot tub was working. We arrived and upon check in no greeting for being Holiday Inn card holder. No water or snacks (some Holiday Inns spoil you!) I asked... More 

Was this review helpful? Yes
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your feedback. We appreciate your time in reviewing our property. Greeting IHG Rewards members is a hallmark of our service quality, and we are very strict in our adherence to this standard. We apologize for the inconvenience you experienced during your stay regarding the hot tub. Situations do occur when facilities suffer mechanical failures, and while we... More 

Jupiter, Florida
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 21, 2013

The hotel is new, clean, and well-maintained. Comfortable rooms and beds with min-fridge, microwave, falt-screen TV. Right off of I-95. Friendly and helpful staff. Would not hesiate to stay there again when in the Cocoa area.

Was this review helpful? Yes 1
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your review! We are happy to see you enjoyed your stay. We strive to provide clean accommodations with convenient amenities such as our miniature refrigerators and microwaves that are featured in every guest room. Our location off of Interstate 95 makes us an ideal destination with easy access to Cocoa Beach, Kennedy Space Center, and Orlando. Again,... More 

Florida
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 26, 2013

I've stayed at this hotel before and overall have had favorable stays. However, we just came back from a stay on October 18th and the hotel had a very strong odor in the 2nd floor hallways and our room. I am normally not the type to get too bothered by things as long as the rooms are safe and clean.... More 

Was this review helpful? Yes
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your review. We greatly value feedback from guests who have visited us before, as it is our goal to provide not only a comfortable, clean stay, but also to be consistent in our quality. We are sorry that you did not enjoy this particular visit due to the smell detected on the property. Your comments have been... More 

Titusville, Florida
1 review
5 of 5 stars Reviewed October 8, 2013

We have a sewing retreat (as well as other events) at this facility. The staff treat us just like family. Accommodations are wonderful, very comfortable, very clean and a great location. Highly recommend this hotel!

Was this review helpful? Yes
Holiday Inn Exp... C, Guest Relations Manager at Holiday Inn Express Cocoa, responded to this review

Thank you for your review! We appreciate your patronage! Our property is very flexible and capable of hosting functions of all sizes. Between our group sales staff and guest service staff, we strive to make all of our guests feel at home. It is our goal that our accommodations speak for themselves in terms of comfort and cleanliness. Again, we... More 

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