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Serena Inn

2.0 of 5 9400 US Hwy 192, Clermont, FL 34714
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Serena Inn
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10 reviews from our community

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    2
    1
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

We were moving to the central Florida area and needing a pet friendly rental for a month or so while we home shopped. This place advertises itself as pet friendly so we went to check it out. Despite being a bit off the beaten path we drove down to give it a look. We explained to the clerk who was... More 

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1 review
2 of 5 stars Reviewed November 1, 2014 via mobile

Staff was superb. The owner despite of the long -term rental situation, and peoples' mentality there,he promotes a professional, family oriented environment. This man does not tolerate inappropriate behavior from anyone. "ROOOAACCHEEEEESSSSS", everywhere; there is an infestation. We moved our stuff in, went to stay the next day, and were charged $55. We had already paid for 2 weeks, but... More 

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miami
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 21, 2014

It was kind of hmmmmm. Really. We got the good rate for 2 weeks. That was OK. It is good that we haven"t extended. It was more you stay get's cheaper. But really you don't want to stay there longer, because probably your "neighbors" are having chairs out and looking over your shoulder when you try to enter your "room".... More 

Was this review helpful? Yes 1
Clermont, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 27, 2014 via mobile

I would not stay here again. We were extended stay. The hotel manager was rude as well as the staff. Prices increased without notification. You would here one story from one staff member and something else different from another. No fridge or microwave as advertised. Room musty and smelled. Never saw housekeeping the whole time.

Was this review helpful? Yes 1
New York City, New York
1 review
4 of 5 stars Reviewed April 18, 2014

I stayed there for 1 night and seems everything good as they recently remodeled the motel. overall experience was good at this time .staff was very helpful.i surely would recommend for a week as everything is new in this hotel .

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Davenport, Florida, United States
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 4, 2014

we were extended stay. We discovered poor building quality including mold and craftsmanship. No real 'staff' on duty, rates being changed to DISCOURAGE long term stays. NOT worth it at new rates, better options within walking distance...

Was this review helpful? Yes 7
Newyork
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2013

As the rate they quoted online I believe its a best rates. Property looks good for extended stay. Front Desk nice. Rooms look nice. location & amenities are good. Try to help. Good area & I will be back.

Was this review helpful? Yes 2
Jacksonville, Florida
Top Contributor
51 reviews 51 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed August 9, 2013

We had a reservation booked here for a month, we heard it was new and wanted to give it a chance. When we got to the place it was super run down, and there were some crazy looking people outside. While in the lobby a guy walked in and pulled his pants down showing his genitals to the woman at... More 

Was this review helpful? Yes 5
Groveland, Florida
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 25, 2013

I have stayed here 2 separate times and WILL NOT be returning. The first time I was here there was a lady named Rhonda who was the manager and she was great! Very nice, great customer service, and fixed all of our problems. I returned my second time to find out that Rhonda was "moved to another property" and now... More 

Was this review helpful? Yes 5
Sheffield, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 6, 2013

My family and I stayed at the Serena Inn for just one night after a mix up with booking arrangements meant we couldn't get in to our nearby rented villa until the next day. It was the nearest Inn and also very late at night when we checked in so we had little choice. Please do not stay here unless... More 

Was this review helpful? Yes 7

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Additional Information about Serena Inn

Address: 9400 US Hwy 192, Clermont, FL 34714
Location: United States > Florida > Central Florida > Clermont
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Price Range (Based on Average Rates): $
Hotel Class:2 star — Serena Inn 2*
Number of rooms: 94
Official Description (provided by the hotel):
Serena Inn is located a few minutes away from Orlando and its famous attractions, and 6 miles away from Disney. Serena Inn takes care of its guests with the fullest with respect for their stay in the hotel as well as their vacation tour, offering more than reasonable rates. When you come to the hotel, you will feel relaxed and taken care of with the amenities offered. ... more   less 
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