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Holiday Inn Express Clermont

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1810 South Highway 27, Clermont, FL 34711
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Holiday Inn Express Clermont
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Holiday Inn Express Clermont
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97 reviews from our community

Traveler rating
    54
    24
    14
    0
    5
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30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Green Cove Springs, Florida
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Make sure before you book if the time u plan to be there is a scocer weekend. This hotel takes all the kid teams, and it is very noisy. We had to call the front desk twice to complain about the noise and the kids running in the halls. I went out one time and counted 8 kids in a... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello George, and thank you for taking time out of your day to leave your review of your recent stay with us. Although it seems you didn't completely enjoy your visit, your comments are frank and tactful. We could do a better job of keeping tabs on our soccer teams, and perhaps we rely on the parents a little too... More 

Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

Wedding party outside in pool area until 4:30 in morning. Very loud. Front desk was ignorant to whole event even tho you could see outside tables from lobby. Room was below average with door that seemed broken and toilet rocked on floor. Worst night at a hotel in 30 years. Unconcerned personnel with indifferent attitude was the worst. Never stay... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello Marc V. Please let me start by apologizing for the problems you experienced during your recent stay with us. It is very uncharacteristic for our property to get such a low review. It means we missed the mark with you and for that I take full responsibility. We all pride ourselves on the work we do here, and for... More 

Mobile
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 17, 2015

Stayed overnight on the way through Orlando. As expected the hotel was a pleasant, clean and comfortable experience. The room was large and had everything needed - although the TV was a bit smallish. We stayed on the first floor, but noise was not a problem. Everything seemed to be in tip-top shape. The amenities in the bathroom were of... More 

Was this review helpful? Yes 1
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello International Traveler! Thank you for your review. I apologize about your experience with the noisy AC unit. We have gotten a couple of comments from a couple of rooms, and we have been retrofitting the compressors with new mounting cushions to make them quieter. It seems we may not have gotten to the room you were in before you... More 

Rougemont, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 13, 2015

Six night stay. Friendly and helpful staff on arrival. Room smelled stale or of mildew, cranked the air cooler which helped remove some of the odor. Maid and Maintenance issues would go a long way in helping the appearance and cleanliness of the room. Furniture in room dusty, mildew on the caulk line in tub, holes in wall where hair... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello BigKCitrus, and thank you for your thorough review of your stay with us. This is great feedback for me to take back to my team, and use your eyes to help us see where we are able to get better. We appreciate your honest assessment of how your stay was, especially since you were here for so long. Rest... More 

Englewood, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

We stayed one night on a whim while visiting the quest hand gliding facility. Mary Beth was wonderful, very pleasant and helpful. We will definitely stay there again if in the area and highly recommend this hotel.:)

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Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello jeaninegebert! Thank you so much for taking time out of your day to post a review for us on TripAdvisor. We truly appreciate guests like you that do that for us! Mary Beth will be thrilled to see she is mentioned again in a review. She works so hard to make everyone feel at home when they come stay... More 

Milton Keynes
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 30, 2015

I stayed in the Holiday Inn Express Clermont for a lazy weekend prior to attending a business conference in Orlando. The hotel is an a great location - really easy to find yet set back from the road far enough to avoid traffic noise. The staff were brilliant, particularly Mary Beth who gave us a warm welcome and great guidance... More 

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Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello Paul, and thank you so much for your great review, and for mentioning Mary Beth! She will love seeing her name in this review. She, along with my whole team, work so hard to get reviews like this, and we want you to know we really appreciate you taking time out of your day to post. We hope you... More 

1 review
5 of 5 stars Reviewed March 14, 2015 via mobile

Nice area (location), friendly staff, newer building. The 3 ladies at front desk (am/pm) and one at breakfast area were very nice, helpful, as well as all staff. Mar 2-5. The location has a lot of new retail, and quick access to turnpike and Orlando.

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello! Thank you so much for posting your review of your stay with us. We appreciate you doing that for us! We hope you are able to come back and stay with us again real soon! Ryan J Cornelius General Manager More 

1 review
5 of 5 stars Reviewed March 6, 2015

I did not get hotels in Kissimmee, but this choice was excellent. Room Clean and comfortable . LOCATED IN A BEAUTIFUL AREA. Breakfast was nice.Our experience was excellent, in general and as compared to what was expected for the price and for similar hotels

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello Sally R! Thank you so much for posting your review of your recent stay with us. We love that we were able to provide you with a great weekend getaway! It is good for all our future guest to read such a wide variety of reviews about our guests stay with us. For the most part they are all... More 

St. Petersburg, Florida
1 review
5 of 5 stars Reviewed February 23, 2015

The staff provided a tremendously positive experience for our Special Olympics Florida-Pinellas County basketball group of 80+ people, which included athletes and chaperones. Jessica, Amy, Debbie, Mary Beth and Ryan were marvelous with everything from securing rooms and rollaways, to contacting us about items left behind. Charlotte who took care of the breakfast area was very patient and helpful on... More 

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello David! Thank you for your great review. Hosting the Special Olympics here whenever our local chapter has an event is special for us too! We hope you all come back all the time! Take Care! Ryan J Cornelius General Manager More 

West Palm Beach, FL
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

Stayed for two nights for an event in the hotel. The room was very clean and so very comfortable. Staff was amazing. Especially the Saturday morning breakfast crew who had to deal with a very large and hungry group while keeping the food replenished and the dining room clean. Job well done!

Was this review helpful? Yes
Ryan C, General Manager at Holiday Inn Express Clermont, responded to this review

Hello ShellBelle, and thank you for your kind review. We certainly were busy the weekend you were here. We are happy our team provided you with such great service. We all work very hard to meet and exceed our guests expectations. Reviews and comments from our guests like yours help us stay motivated to keep working harder. Thank you so... More 

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