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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.

2.5 of 5
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3089 Executive Drive, Clearwater, FL 33762
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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
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Ranked #70 of 96 Hotels in Clearwater
A recent review
3 of 5 stars Reviewed February 11, 2015
Fred S Hernando
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38 reviews from our community

Traveler rating
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    7
    5
    9
See reviews for
6
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 6, 2015 via mobile

This is one of the worst hotels I have ever stayed at. The kitchenette is a joke: no dishes, no cups, no silverware, nothing. Not one single thing. No shampoo in the bathroom. A shower curtain that lays 6-8 inches across the bottom of the tub. The towels were so rough they felt like sandpaper and they were stained and... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your room did not meet expectations and that our staff did not provide the excellent service we strive for. To make sure this doesn't happen again, I am going to use your comments to coach our staff to... More 

Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 4, 2015

We chose this extended stay because we love the one in orlando near universal studios. It was the only motel/hotel during our trip that we did not research and it turns out we really should have. Even 4 months after our stay I have a bad feeling only writing about it. It all started when we entered the room. It... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

Hi there, I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay with us failed to exceed your expectations. To make sure this doesn't happen again, I am using all of your comments to address the situation with our team. I am sorry that I was not made... More 

1 review
2 of 5 stars Reviewed March 1, 2015

My husband and I booked this hotel last minute because everything else in this area was already booked.. The room was very dirty. There was an immediate smell when opening the door. The refrigerator had obvious signs of not being cleaned. The tub in the bathroom was dirty and had mildew on all sides, stains on pillows. Oh and do... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your accommodations were less than acceptable. I will share all of your comments with my entire staff to improve performance. The staff and I appreciate your comments, as it will only help us to improve.We hope that you will give... More 

Hernando
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 11, 2015

I'm allergic to flea bites so thats always a concern in pet friendly hotels. Thugs always hanging around and seems to be a party destination (very loud).I realize this isn't 5 star but still it's over $100 per night. Why is a quiet, clean , safe room so hard to find? I'm booked here again for the 3rd time 2/16... More 

Was this review helpful? Yes 2
Allentown, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 7, 2015

The rooms had a dingy small the service was ok in till i saw the stain on the uncovered pillow. I will not stay here again mor recomend it to anyone............................... Hsjdurbrb f wjisns djdk fjsjbwd

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that we did not meet your expectations. In response to your feedback, I am addressing your concerns with the team to better prevent an incident such as yours. Thank you again for providing us with your feedback. If you would like to discuss this... More 

Surrey, Canada
1 review
5 of 5 stars Reviewed February 3, 2015

We had a great stay. Room was clean and having coffee in the lobby was great in the morning. The hotel was central to major freeways. We were there for a baseball tournament and our son was staying at a different hotel. This hotel was central to his hotel and both ball parks.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with your clean room and our convenient location. As well, it's great to hear that you enjoyed our coffee during your visit. Thank you for choosing Extended Stay America. We hope that you will stay at our hotel, or any... More 

Penn Yan
Top Contributor
54 reviews 54 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 15, 2014

I needed an inexpensive hotel near the airport for a early departure. I booked this online and it seemed harmless enough but.... first off we went to the wrong Extended Stay property - who knew that there were 2 within seconds of each other. The second one was difficult to find due to road construction in the area but we... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

Thank you for taking the time to write a review of your stay. I'm so sorry that you indirectly experienced a pest issue during your stay with us. In response to your review, I have contacted our pest control company and they will be inspecting our entire hotel and treating it as necessary. As well, I am sorry to read... More 

Orlando, Florida, United States
Top Contributor
74 reviews 74 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 1, 2014

After having some issues last year, this hotel has worked hard on perfection and it succeeded. Hotel is extremely clean, with a large lobby and great laundry area. Staff is always willing to help and give you that smile you need after a long day. Having the benefit of a full kitchen, with large desk workspace in rooms makes getting... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

Shaun - Thank you for taking the time to write a review of our hotel. We are so glad to hear that we exceeded your expectations and that you appreciate all the changes we have made. We are proud of our staff for providing you with a clean room and friendly service. Thank you again for your feedback. We hope... More 

Saint Petersburg, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

Soon as I walked in my room I noticed a clean smell and after looking around the room it was very clean. Only thing is I wished they had a pool but the guy at front desk down the road said I could use their pool since they didn't have a downstairs room available for me, I have a hard... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

Patti - Thank you for taking the time to write a review of your stay. We are thrilled that you enjoyed your clean room and that our staff, especially Jessica, provided you with excellent service. Thank you again for your kind words. We look forward to seeing you again, should your travels bring you back to our area. More 

Quebec City, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 27, 2014

First of all, as soon as I arrived and I connected to their internet, the screen said that it is "internet light" and if you wanted a higher speed connection, you had to pay $3.99 PER DAY. My internet video connections were often breaking up - frustrating! Other problems: too few stations on TV, my toilet didn't get everything down... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Petersburg - Clearwater - Executive Dr., responded to this review

Chris - Thank you for taking the time to write a review of your stay. We are sorry that you were disappointed with your room. We will be looking into our T.V and Wi-Fi offerings to make sure that we are meeting our guests' expectations. We also apologize if our grab-and-go breakfast did not leave you satisfied. We offer coffee,... More 

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