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Quality Inn & Suites Clearwater

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3655 Hospitality Lane, Clearwater, FL 33762-3802 (Formerly St. Petersburg / Clearwater Int'l Airport Hotel)
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Quality Inn & Suites Clearwater
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Quality Inn & Suites Clearwater
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96 reviews from our community

Traveler rating
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    25
    19
    9
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ocala, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed at this property for three nights while on business. The room was reasonably clean on arrival, but did not seem to be a truly non-smoking room -- a bit musty smelling. The room was not serviced when I returned after my first day. I phoned the front desk and was told that there was no housekeeping staff present.... More 

Was this review helpful? Yes 1
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

naufrage123; Thank you for taking the time to write a review. I am sorry to hear about your stay with us. I have forwarded your comments to our management and housekeeping staff as your comments are essential to educating our staff about good and bad service. Furthermore, I will personally supervise that all your other complaints are addressed and that... More 

St. Petersburg, Florida
Top Contributor
81 reviews 81 reviews
5 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Thank goodness for my refund. No—I didn’t get to stay here because upon unfolding the sofa bed… it was COVERED with tiny poop balls and fur (Check out my picture). Strange because upon checking into my reserved room, I was asked to wait 1 hour while they got it ready… apparently “getting it ready” didn’t include looking at the sofa... More 

Was this review helpful? Yes 3
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Pyra-Danny; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your next visit.... More 

Seattle, WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I didn't see any cockroaches. There, that's the only nice thing I can think of for this hotel. Oh wait, when I looked under the bed, I was surprised not to find a dirty condom too. That was a welcomed relief! Note: that doesn't mean that there WEREN'T any cockroaches or dirty condoms -- just that I didn't see any.... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

ELundeen; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We... More 

Parry Sound, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We started our stay at this hotel on Points (FREE ROOMS) we decided to change our plans and stay an extra two nights. My husband went in to book our room for two more nights and get a rate. He is platinum Elite Choice Hotel Member so the Lady at the front desk said normally a room is $130 a... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

ShebaKong; Thank you for taking the time to write a detailed review. I am sorry that you did not enjoy your stay. I am forwarding your comments to the Front Desk Manager and the Manager of the hotel and I can assure you we will look into this. We will also use your comments for training purposes. I do hope... More 

Sevierville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

older hotel comfortable beds everything you need refrigerator microwave coffee pot continental breakfast and its right next door to the airport which made it very very convenient don't really have any issues like I said it's an older hotelstaff working there I think his name was Joe was very very friendly and kind

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Judy1; Thank you for writing a review. I am glad to hear that you enjoyed your stay. We hope that when you return you will let us know if we can assist you in making your plans. Thanks More 

1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed at this location due to our hotel being overbooked and with spring break among other things this location was the only one close by with vacancies. It was disgusting and I felt like I need a tetanus shot upon checkout. It was dirty, loud (airport right next door, you hear every take off and landing!), smelled awful and... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

TheyCallMeMommi; Thank you for taking the time to write a review. I am sorry to hear that we did not live up to your expectations. I do hope that you will give us another try. Thanks More 

1 review
1 of 5 stars Reviewed 4 weeks ago

The morning we arrived at the Motel went to eat Breakfast and their was nothing to eat, so my son went to the front office and the manager got really crappy with my son and told him he needed to get up earlier if he wanted breakfast. He came back to get me, and I went to the front office... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Debra S; Thank you for taking the time to write a review. I am sorry to hear that you missed our breakfast and that the comment from the Manager was uncalled for. I do hope that you will return again soon. Thanks More 

Jacksonville FL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

I booked this hotel due to the value pricing and the reviews I read on Tripadvisor. When we walked in to check in the front desk personnel Marion was talking to several other employees, did not even acknowledge us to great us hello. While it may have been only a few minutes, it was not a good impression. Clearly she... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Michelle d; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order for your... More 

Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Its name says Clearwater but its actually closer to Largo, near I-275 and right at the south end of the St Pete - Clearwater Airport runway. Convenient to everywhere via Ulmerton Road or I-275. Its one of the old Comfort/Quality Inn designs, two stories with external corridors, split washrooms and archaic AC units. But rooms are spacious and clean (we... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

DCTOntario_Canada; Thank you for writing such a detailed review. I am disappointed to hear that you had an issue with the housekeeping staff. I have forwarded your review to the housekeeping and management staff. I can assure you that your feedback will be used in training. I do hope that you will give us another try soon. Thanks More 

Ocala, Florida
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 20, 2015

I stayed here last week end, Oh Wow! Had two Chocolate Easter Eggs on the Table, Mice ate them, I have picture's, Called the front desk, Said they would pass the word, I came back that evening, Went to the front desk Man said he knew nothing about this, Sent a maintenance man. They didn't have anymore rooms available to... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

debiegrace; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order for your next... More 

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