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Quality Inn & Suites Clearwater

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3655 Hospitality Lane, Clearwater, FL 33762-3802 (Formerly St. Petersburg / Clearwater Int'l Airport Hotel)
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Quality Inn & Suites Clearwater
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Quality Inn & Suites Clearwater
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92 reviews from our community

Traveler rating
    23
    25
    19
    8
    17
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32
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Seattle, WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I didn't see any cockroaches. There, that's the only nice thing I can think of for this hotel. Oh wait, when I looked under the bed, I was surprised not to find a dirty condom too. That was a welcomed relief! Note: that doesn't mean that there WEREN'T any cockroaches or dirty condoms -- just that I didn't see any.... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

ELundeen; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We... More 

Sevierville, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

older hotel comfortable beds everything you need refrigerator microwave coffee pot continental breakfast and its right next door to the airport which made it very very convenient don't really have any issues like I said it's an older hotelstaff working there I think his name was Joe was very very friendly and kind

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Judy1; Thank you for writing a review. I am glad to hear that you enjoyed your stay. We hope that when you return you will let us know if we can assist you in making your plans. Thanks More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

The morning we arrived at the Motel went to eat Breakfast and their was nothing to eat, so my son went to the front office and the manager got really crappy with my son and told him he needed to get up earlier if he wanted breakfast. He came back to get me, and I went to the front office... More 

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Jacksonville FL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I booked this hotel due to the value pricing and the reviews I read on Tripadvisor. When we walked in to check in the front desk personnel Marion was talking to several other employees, did not even acknowledge us to great us hello. While it may have been only a few minutes, it was not a good impression. Clearly she... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Michelle d; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order for your... More 

Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Its name says Clearwater but its actually closer to Largo, near I-275 and right at the south end of the St Pete - Clearwater Airport runway. Convenient to everywhere via Ulmerton Road or I-275. Its one of the old Comfort/Quality Inn designs, two stories with external corridors, split washrooms and archaic AC units. But rooms are spacious and clean (we... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

DCTOntario_Canada; Thank you for writing such a detailed review. I am disappointed to hear that you had an issue with the housekeeping staff. I have forwarded your review to the housekeeping and management staff. I can assure you that your feedback will be used in training. I do hope that you will give us another try soon. Thanks More 

Ocala, Florida
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here last week end, Oh Wow! Had two Chocolate Easter Eggs on the Table, Mice ate them, I have picture's, Called the front desk, Said they would pass the word, I came back that evening, Went to the front desk Man said he knew nothing about this, Sent a maintenance man. They didn't have anymore rooms available to... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

debiegrace; Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order for your next... More 

Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I'm here on business and the only reason why I stayed. Stuck at the end, hotel room smelled like mold infestation. Carpets were not vacuumed, dog food on floor. Oh the airport... thank goodness my husband wasn't with me, he'd need three earplugs and let me turn up the volume on the tv. Cable television, huh, it took forever to... More 

Was this review helpful? Yes 1
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Angie G. Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order for your... More 

Ontario, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Looked good on paper. When we checked in, we were given a ground floor room next to the pool. The room had an odor so we left the door open to air it out. After a while, I guess we got used to the smell because it seemed OK. However, after going out for dinner, the smell was still there.... More 

Was this review helpful? Yes 1
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

FriarTuck1943; Thank you for taking the time to wirte a detailed review. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back soon. Thanks More 

Norwich, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well that's what I said on three different phone calls due to the proximity of the runway. The hotel is right at the end where the jets do their run up and take off. We got off on the wrong feet right from the start. I had booked two rooms and ended up being in town much earlier than anticipated.... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

asthercrowflys; Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. I am sorry to hear that we did not store your lugguage as we do have space behing the front desk for this, although we had several large groups in house we should till have been... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I had been in Florida for the week. Our flight was at 7:10 AM. Front desk informed us that they don't start shuttles to the airport until. 7 AM, that doesn't work for early flights. We decided to keep rental car overnight and drive to airport. Husband checked in we went into the room after being watched... More 

Was this review helpful? Yes
Karen P, Public Relations Manager at Quality Inn & Suites Clearwater, responded to this review

Loyce B; I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad expierence. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please try us again soon. Thanks More 

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