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Hilton Clearwater Beach

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400 Mandalay Ave, Clearwater, FL 33767
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Hilton Clearwater Beach
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Hilton Clearwater Beach
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2,522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Daytona Beach, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the time we arrived, until we checked out the experience was wonderful. The staff rocks. The location on the Gulf amazing, clean rooms, GREAT Tiki Bar on the sand! The guys in Valet were awesome. The couldn't do enough to help wither getting us a taxi or finding us transportation.I asked for their names because of the outstanding job... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Spent two nights at the hotel in one of the ocean front rooms (king bed gulf front junior suite). Was well worth the upgrade to have a gorgeous view right on the beach. The room was as the pictures show. Very clean and modern. Hotel wifi was good and reliable. Breakfast buffet was delicious. Overall, the hotel could use some... More 

Was this review helpful? Yes 1
outoftown85
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is a great location. It is right on the beach, you can walk to restaurants, the marina for a boat trip and the local park for some light shopping. From our balcony we could actually watch the outdoor movies that the park offered! The beach is very clean and offers a beach bar, lounge area, kid area with shade... More 

Was this review helpful? Yes 2
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

Thank you for the very nice comments regarding the staff! We do have a great location and are in the planning phases for future renovation! We hope you will consider us for a future stay! Best wishes and safe travels! More 

Paris, France
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I visited for a three day conference. The hotel looks old. Rooms are ok in size but everything looks outdated, especially in the bathroom. AC works but it is impossible to ignore it, it is so loud. Impossible to open the window at night because of all the noise of all other ACs... Wifi is correct but does not work... More 

Was this review helpful? Yes 1
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

I do apologize on behalf of the hotel for your disappointment. We want to provide the type of experience you should expect of Hilton Hotels. Thank you so much for the very detailed feedback so we may effectively investigate and aggressively improve service. We appreciate knowing areas of training we need to revisit whether it be from the condition or... More 

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Week 2 of our holiday was a trip to Hilton, Clearwater. We have been here at this hotel before so we were prepared to be open minded about the charges for room tax and beach etc.. however, it is the one area that will absolutely stop me from returning for a 4th visit. The charges are ridiculous and the free... More 

Was this review helpful? Yes 2
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

Thank you for your business and taking the time to write a review. We wish to provide a variety amenities to provide something for our differing guests. We also are continually working with our team to ensure they are explained with accuracy. I do apologize on behalf of the hotel for any inconvenience you experienced while on property. I will... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here as it was the conference hotel, although much more expensive than our usual hotels, the rooms are small for more than 2 people as they have only 2 double beds. I went to discuss this with the front desk manager and she was fantastic, she was apologetic, understanding and very polite. She rectified the situation by sending... More 

Was this review helpful? Yes 1
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

Hello Thank you so much for your business and for working with Emily regarding the challenges! I apologize on behalf of the hotel for any inconvenience and appreciate the very kind comments regarding Emily! I will ensure they are shared with our Director of Front Office. We realize challenges will happen from time to time and appreciate knowing so we... More 

West Melbourne, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel. Staff are super friendly and efficient. Great location, so many things to do within walking distance. I was at a conference but was also able to enjoy the beach, the amenities and the local restaurants and attractions. The valets told me about a free ride service (Florida Free Rides) which was amazing. Very comfortable room, hot water and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

Hi Jennifer - Thank you so much for your business and taking the time to write such a nice review! I hope you will visit us again in the future and we wish you great happiness until that time! Thank you again - we appreciate you! More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I visited the beach outside the Hilton on Saturday June 27 and had a wonderful time! The beach was clean and well taken care of and the cabana boys, especially Sam, Brian, and Andrew, offered great customer service! I would recommend anyone to come to the Hilton's beach if they want to enjoy their beach day with affordable beach chairs... More 

Was this review helpful? Yes 1
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

Thank you for taking the time to write such a nice review! We hear many great things regarding the service that Boucher Brothers provides! We are blessed to have an awesome partnership with them! We hope you will visit again in the future and wish you great happiness until that time! More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

The cabana boys definitely made the visit to the beach worth while. Brian and Sam continuously checked up on us to make sure we were having a comfortable visit as well as answer our several questions about the area. I will definitely return knowing that I'll receive such great customer service. Not to mention they were very easy on the... More 

Was this review helpful? Yes 1
Stacy C, Public Relations Manager at Hilton Clearwater Beach, responded to this review

Thank you for your business! We usually hear many service compliments regarding the company that maintains recreational beach activities. I will ensure your comments are provided to Boucher Brothers! Thank you again for taking the time to provide feedback and we look forward to serving you in the future! Best wishes and safe travels always. More 

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Where do I begin. Oh that's right the numerous amount of hidden charges...$20 resort fees, 7% sales charges, 18% service charges, parking charges etc etc etc. Then we have the rooms! Very dated, look like cheap hotels from the 80's. I have stayed in Hilton's around the world and thought this hotel would match up to the high standards of... More 

Was this review helpful? Yes 1
Stacy C, Guest Relations Manager at Hilton Clearwater Beach, responded to this review

Thank you for your business and for taking the time to provide feedback regarding your stay! I do apologize on behalf of the hotel for your disappointment. We want to provide the type of experience you should expect of Hilton Hotels. We are working to improve in all areas of concern from the hospitality of our team to the future... More 

Hotel Review Summarization

What travelers say

  • Very nice(24)
  • Pool area(23)
  • TIKI bar(14)
  • Great location(11)
  • Breakfast buffet(9)
  • Partial gulf view(6)
  • Rooms are clean(6)
  • Friendly and helpful(4)
  • White sand(4)
  • Air conditioning unit(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (22)
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