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Sheraton Sand Key Resort

4.0 of 5 1160 Gulf Boulevard, Clearwater, FL 33767
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Certificate of Excellence 2014
Sheraton Sand Key Resort
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Sheraton Sand Key Resort
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1,529 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Upminster, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

We booked our wedding over a year ahead and sadly the experience from start to finish was not one I would wish to repeat! Our original wedding co-ordinator left the company; we were not told and it took months of chasing to finally get a response from the hotel who had also forgotton to take our deposit and actually secure... More 

Was this review helpful? Yes 1
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It is our goal to effectively meet the expectations of our guests and provide excellent customer service. Please accept our apologies for having missed the opportunity to impress you on this very special day. I understand this apology does not resolve the issues you experienced. Be assured this was isolated incident. We do many intimate weddings and we realize the... More 

Stockholm, Sweden
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms are nicely furnished, but the room we stayed in was starting to show signs of age. we stayed in a room for 4 with two twin beds. The room sie was ok (tiny bath though) and equipped with the usual suspects like a large tv (50 or so channels), complimentary safe, ironing board, coffe machine (pods) Etc. Oh,... More 

Was this review helpful? Yes 2
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

I appreciate that you enjoyed the location. We are committed to the quality of our hotel and are constantly renovating on a regular basis to keep it updated. I shared your comment on the breakfast buffet with our Executive Chef to review. Thank you for recognizing our associates, they are commitment to providing you with the service levels and recognition... More 

Arnold, Maryland
Top Contributor
68 reviews 68 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was here with a group and found it to be very nice. The room was nicely appointed and comfortable. Everything was clean and in good condition. The bathroom is very small but it was clean and in good condition. To me it's just a bathroom and it had everything you need. Others might want something larger. Strangely the sink... More 

Was this review helpful? Yes 1
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It is our goal to effectively meet the expectations of our guests and provide excellent customer service. It is gratifying to read that your experience with our associates was very positive. Their concern is for your satisfaction and their attention to detail is obvious and shows that they genuinely care. I will share your comment with Ellen. I also shared... More 

Eureka, California
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This Sheraton property needs an update! Built in the 70's, it still feels like it. The two poor experiences that stood out, were my morning shower going cold before I soaped & shampooed. (Not Good) A bad start to a convention day which in itself went well. The last day though, our AUTOMATED wake-up call did not work!! Darn near... More 

Was this review helpful? Yes
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It is our goal to effectively meet the expectations of our guests and provide excellent customer service. For not meeting our goals and your expectations I apologize. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests and improve these services. Again, thank you for taking the time... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for my sister in laws wedding, and wow this is an amazing hotel and a fantastic location, especially to see to see the sunset everyday. I fully recommend this place. There is a great cafe down the road that serves great breakfast.

Was this review helpful? Yes 2
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

The Sheraton Sand Key is uniquely qualified to welcome you and make you feel right at home - whether you're staying with us for a wedding or just a leisure vacation. We're always working on new ways to better care for you. Once you get on the Island of Sand Key you leave all that commercial stuff that clutters life... More 

Los Altos, California
Top Contributor
132 reviews 132 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been staying at this hotel for at least 6 years, we usually stay about a week to 10 days, first part as a group, second part just us. Every year , I ask for the same thing, being able to see the sunset and 4th floor and above, every year, I call ahead and every year they put... More 

Was this review helpful? Yes
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Being SPG member, your loyalty is very important to our resort and to Starwood Hotels. It is our goal to effectively meet the expectations of our guests and provide excellent customer service. It is gratifying to read that your experience with our associates was very positive. Their concern is for your satisfaction and their attention to detail is obvious and... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

For $300 per night 4 star accommodation I was expecting 4 star accommodation; and I stay in hotels night after night for business - low 2-3 star grade hotels. The bathroom for this hotel is WORSE than the 2 star hotels I stay in. It is the smallest bathroom I have ever had with an old tub and toilet in.... More 

Was this review helpful? Yes 1
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Thank you for your comments. We are pleased you recognized our associates as they sincerely enjoy assisting our guests. We greatly appreciate your business! We also appreciate the kind remarks regarding the cuisine, and the comfort level of our Sheraton “Sweet Sleeper” beds! We have noted your comments and they will be shared. I am sorry if the ambience did... More 

Fairfax, Virginia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived on 14February, Valentines Day, TPA - got our rental car - about 1 hour to get everything done. It takes exactly 46 minutes from the airport to get to our hotel. When we arrived around 1pm at the hotel, checked in early but went out to get something to eat. The reception area was ok, as you enter there... More 

Was this review helpful? Yes 4
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I apologize that we did not meet all your expectations and have taken particular note of your suggestion that the hotel needs refurbishment/redecoration. We... More 

Troy, Michigan
Top Contributor
121 reviews 121 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

I brought my kids down in February for a Fri-Tue stay. It was our first time in Clearwater, really enjoyed it and likely will come back to this property. Very family friendly hotel but could also see this being a nice getaway for couples. Definitely not the "frat boy party" scene (which is good. Here is my summary... Location -... More 

Was this review helpful? Yes 3
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Thank you for taking the time to share your feedback. Your review is truly appreciated and I will be sure to share. We are delighted to hear that you spent quality time relaxing and enjoying your family. Our... More 

White Plains, New York, United States
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here in January 2015 and had a fantastic time! The weather made it a little chilly to hang out on the beach, but the heated pool and hot tub made it easy to enjoy time outside in the water. The outdoor bar and the grill both were tasty and convenient. During our stay we ate at the... More 

Was this review helpful? Yes 2
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

Welcome to “Our Island.” It is a great place to relax and reconnect with Mother Nature and all her beauty. We all need to take a break from all that clutters life daily. It is such a mess, but so much fun, cracking crab legs on our Seafood Buffet and then enjoying a tender piece of Prime Rib. It is... More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(29)
  • Very nice(25)
  • Spring Break(10)
  • Great Place(6)
  • Lounge chair(5)
  • Rooms are clean(4)
  • Room service(4)
  • Friendly and helpful(4)
  • Breakfast buffet(3)

Additional Information about Sheraton Sand Key Resort

Address: 1160 Gulf Boulevard, Clearwater, FL 33767
Phone Number:
Location: United States > Florida > Clearwater
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Sand Key Resort 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Sheraton Sand Key Hotel Clearwater
Sheraton Clearwater
Clearwater Sheraton
Hotel Style:
#4 Luxury Hotel in Clearwater
#5 Top resorts Hotel in Clearwater
#13 On the Beach Hotel in Clearwater
#14 Family Hotel in Clearwater
#14 Business Hotel in Clearwater
#16 Romantic Hotel in Clearwater

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