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Sheraton Sand Key Resort

4.0 of 5 1160 Gulf Boulevard, Clearwater, FL 33767
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Certificate of Excellence 2014
Sheraton Sand Key Resort
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Sheraton Sand Key Resort
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1,438 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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springfeild mo
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

everything was very good this visit , the room was waiting and very clean, the food in the resturants was very good but more important the courses were served at the right temerature very important to me. also it was very nice to see that the one person on your staff that i always ask for, and go out of... More

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Coventry, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me & my wife stayed here for a second time from 9th October to 18th October 2014. This hotel is very special to us, In October 2013 we stayed here & got married on Clearwater beach, Everything was fantastic so we decided to come back one year later for our first wedding anniversary. From the time we arrived we knew... More

Was this review helpful? Yes 3
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It was very gratifying to hear that your wedding stay was perfect and that the memories made brought you back. It is a tropical paradise, a perfect place for romance. How delightful that the experience you anticipated was fulfilled once again. Our associates truly want to ensure that our guests feel warm and connected. They want you to know how... More

Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We went there in August for our Anniversary. We live close to Clearwater Beach, but had never stayed at the Sheraton. Our first impression was that it was nice until breakfast. I have never seen a breakfast buffet charge for coffee...to the tune of $5.00 for two cups. Never have I heard of anything like that. Not only that, but... More

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DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

I apologize that you felt that you were not taken seriously; that is certainly not the case. I understand this apology does not resolve the issues or the inconvenience you experienced. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Again, thank you for taking the time... More

Chapel Hill, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

staff was very friendly and helpful. The rooms were older and the bathroom is small. The bed was very hard but overall a beautiful resort. The beach is absolutely gorgeous spent most of the time enjoying the elements

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florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed in room 729 last night. Ok hotel but......... Son woke up in a panic and said something was crawling on him...thought he was dreaming....pulled covers back and found a huge roach......yuch. The rest of the night was not restful. Front staff comped us breakfast, which was nice and I appreciate their response. Will not be back.

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DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

I sincerely apologize, I understand this apology does not resolve the issues or the inconvenience you and your son experienced. I am sure that was a frightening experience for you both. We do attempt to take precautionary measures to keep annoying bugs and insects out of the hotel by having professionals treat the hotel with natural pest control products regularly.... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I were in a car accident as we were trying to pull into the hotel parking lot to check in. A patrol car and a tow truck later, I was a frazzled mess! The front desk staff was very concerned and tried to lift our spirits for the beginning of our weekend vacation. They sent up to... More

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Virginia Beach, Virginia
Top Contributor
73 reviews 73 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at the Sheraton Sand Key for an extended weekend. Although the room we had was a bit dated it was clean and very comfortable with a great view of the gulf. The property sits on a wide sandy beach and offers a very nice pool with plenty of chairs and tiki-hut bar. It has an expansive ballroom and... More

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DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

We would greatly appreciate your patronage as a loyal guest of the Sheraton Sand Key and would like to make sure we remain your hotel of choice when visiting our area. We are constantly renovating; we have been here on the Island of Sand Key for over 30 years although you did not find luxury you found comfort and true... More

Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I think that someone at your resort should hear that you have a person that works at your ft. desk that should be working anywhere where he does not have to speak with customers or coworkers. he is rude, belittles people, talks down to customers with a take it or leave attitude. what is beyond my belief is that I... More

Was this review helpful? Yes 3
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

We have noted your comments regarding your arrival experience to the hotel and would like to apologize for not reaching your expectations. Frist impressions are very important. Concerning the rudeness of the associate; I have forwarded your concerns on to the Director of Guest Services to be addressed and that training can be reviewed and improvements can be made. Thank... More

Oakville, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't say enough good things about our visit to Sheraton Sand Key Resort. Perfect weather aside, everything to do with the hotel was beyond our expectations - the friendly, accommodating staff, the room with pool/gulf view, the pool, the beach, the dining choices, the champagne/chocolates and Anniversary best wishes and on and on .... A special thanks to Marilyn Triassi... More

Was this review helpful? Yes
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

It is our goal to effectively meet the expectations of our guests and for you to have the experience you anticipated. Our associates sincerely do the best to provide excellent customer service. Marilyn sincerely cares about our guests she wants to ensure you have a memorable experience. It is gratifying to read that your experience here with us was very... More

Lakeland, Florida, United States
Top Contributor
70 reviews 70 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times over the past few years. each time I am treated like a valued guest. on a few occasions we were upgraded to a ocean view room free of charge. the views are great and worth the rate (when you don't get a free upgrade) the staff is kind courteous and helpful. the restaurant was... More

Was this review helpful? Yes
DNapoleon, Manager at Sheraton Sand Key Resort, responded to this review

You are a valued guest, we greatly appreciate your patronage as a loyal guest of the Sheraton Sand Key and would like to make sure we remain your hotel of choice when visiting our area. Our goal is for you to have the experience you anticipated and to create new memories. Our dedicated associates are genuine and yes! Very kind.... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(30)
  • Very nice(25)
  • Spring Break(10)
  • Great Place(6)
  • Lounge chair(5)
  • Rooms are clean(4)
  • Room service(4)
  • Friendly and helpful(4)
  • Long walk(3)
  • Breakfast buffet(3)

Additional Information about Sheraton Sand Key Resort

Address: 1160 Gulf Boulevard, Clearwater, FL 33767
Phone Number:
Location: United States > Florida > Clearwater
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Sand Key Resort 4*
Number of rooms: 375
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Also Known As:
Sheraton Sand Key Hotel Clearwater
Sheraton Clearwater
Clearwater Sheraton

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Hotel & grounds (109)
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Double Room with Gulf View (31)
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King Room with Gulf View (36)
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