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Marriott Suites Clearwater Beach on Sand Key

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1201 Gulf Boulevard, Clearwater, FL 33767
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Marriott Suites Clearwater Beach on Sand Key
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Marriott Suites Clearwater Beach on Sand Key
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1,191 reviews from our community

Traveler rating
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    433
    161
    65
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Marriott Suites Clearwater Beach on Sand Key
See the most recent reviews
Silver Spring, Maryland
Top Contributor
52 reviews 52 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our stay at this Marriott resort was an overall disappointment, although there were highlights during the trip, mostly as a result of the superb staff. The biggest headache was the incredibly crowded swimming pool, so crowded, in fact, that I was never able to get a lounge chair the entire 5 days I was there! And good luck getting beach... More 

Was this review helpful? Yes 3
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for the wonderful comments about the team. My sincerest apologies for the challenges you had at the pool. We will use your feedback to continue to make our operation better. Thank you for your feedback. More 

Carmel, Indiana
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Our family tends towards Marriott properties frequently as we often redeem points from business travel. There are numerous first rate Marriott properties to choose from. The concept for this hotel is great--suite style, with a small sitting area along with semi-detached bedroom. There are many adjoining room setups, making it ideal for families. That said, their execution is only so-so.... More 

Was this review helpful? Yes 1
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for your feedback. We are currently working with Marriott to update our rooms. More 

Top Contributor
164 reviews 164 reviews
22 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are (and will continue to be) loyal to Marriott hotels. We stay exclusively at Marriott properties when traveling for business or pleasure. Unfortunately, this was the most disappointing Marriott experience I've had in probably a decade. My primary complaint is that the pool area is not managed well at all. We are early risers and were at the pool... More 

Was this review helpful? Yes 2
Jason O, Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Dear Jennifer M, I am very sorry to hear about your experience both at the pool and with the maintenance issues in your room. As a Marriott Hotel, we are constantly striving to improve our service levels in each department of our Hotel. I will share this valuable feedback with the appropriate leaders. We truly appreciate your feedback and look... More 

Dayton, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was a hard review, because the service was absolutely amazing, and the lobby is gorgeous. The staff even wrote a birthday card to my daughter and brought her a slice of cake. Unfortunately, the rooms require some SERIOUS updating. Nevermind the popcorn ceilings. The difference between the lobby (5 star) and rooms (2 star) is really night and day.... More 

Was this review helpful? Yes 2
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for your great comments about the team. My sincerest apologies the hotel room product did not meet your standards. We are working on plans for a renovation with Marriott. This will enhance the room product as well create additional seating at the pool. More 

Fishers, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family had an incredible time. We were able to check in early on Easter Sunday. We had high school children so this was a blessing. At first we weren't sure this was going to be the right spot, but we were shocked by the customer service. There wasn't a reasonable need not met by any of the employees or... More 

Was this review helpful? Yes 3
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thanks for sharing your great stay on trip advisor! I am so glad you enjoyed your family vacation with us. We hope to see you back soon! More 

Fishers, Indiana
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our family stayed here over spring break. The photos they show about a beautiful beach are a lie. The beautiful beach is a mile down the road. You either need to drive yourself or pay for the trolley to take you. Not very conveinent if you have small children. To get a spot at the pool you need to be... More 

Was this review helpful? Yes 4
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for your feedback. I will certainly work to improve the areas you have addressed. Please accept my sincerest apologies for the inconveniences you and your family experienced during your vacation. More 

Jacksonville, Florida, Usa
Top Contributor
82 reviews 82 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My family booked 3 rooms at Marriott Sand Key over 4 nights, and we were placed on the second floor directly overlooking the lobby... and the loud band! We had kids ranging from 4 - 8 years old, and the extremely loud music and partying went on until midnight, keeping everyone awake. The staff said that different rooms were unavailable,... More 

Was this review helpful? Yes 2
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Please accept my sincerest apologies that we did not resolve this issue for you during your stay. I will certainly share this feedback with the appropriate team members to ensure that we handle a request like this more effectively. I greatly appreciate your feedback. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We traveled to the Tampa area for the warm weather and beaches and we were not disappointed during Spring Break. The Marriott was sold out like most of the other hotels on Sand Key and Clearwater so we expected crowds. There were LOTS of kids of all ages (ours are 15, 13, & 11). If you prefer a quieter type... More 

Was this review helpful? Yes
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for sharing your review with us! We hope to see you back soon! More 

Ocean City, New Jersey
Top Contributor
52 reviews 52 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Although the staff is great, I mean really great...the hotel rooms are kind of dated but clean! the real problem is the Locals park next door and walk in through the boardwalk and use the facilities bringing tons of kids with them and using our facility, using the locker rooms to shower and not spending a penny here cause they... More 

Was this review helpful? Yes 6
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for your great feedback on the team! I sincerely apologize for the problems you had at the pool. We will work to address the issues of local guests coming into the pool area. More 

Lancaster, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff and service at check in at this Marriott were exceptional. And, we had one of the best meals ever at the Watercolour Restaurant at the Marriott. We highly suggest for anyone to try this restaurant! Our problem with this property was the outdated rooms and the pool area. We reserved 2 rooms, and both of them could use... More 

Was this review helpful? Yes 2
Jennifer P, General Manager at Marriott Suites Clearwater Beach on Sand Key, responded to this review

Thank you for your feedback! I appreciate the great comments about the team. I will share your comments with the appropriate team players. We will work to proactively to try to make the pool experience better. More 

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