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Baymont Inn & Suites Celebration


Hotel class 2.5 of 5
7601 Black Lake Road, Celebration, FL 34747
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Best fare found from Newark to Orlando: $198

Reviews you can trust

66% Recommend
3.0 of 5 stars 95 reviews
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By trip type
All (95)
[ Date ] [ Rating ]
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1 of 5 stars
Seairail   1 contribution
Sarasota, FL
Dec 20, 2009 | Trip type: Family New

I can only expand on the great review written by wojo1989 a couple of days ago. This place is a dump. We had issues with cleanliness (dirty bathroom floors, glass ring marks left on table tops, etc.). I wouldn't wash my car with the towels that were provided. Scratchy and flimsy were their good points. Obviously SECURITY is absent here.... more

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2 of 5 stars
FeroHoCo   6 contributions
Amish Country
Dec 19, 2009 | Trip type: Couples New

Location The location of the hotel was great for Disney parks, only a few miles away (7-8 minute drive time to all parks); however, the surrounding restaurants and gift shops made the area look like a trashy flea market with neon lights, odd gift shop buildings and signs everywhere. A McDonalds within walking distance and several other fast food restaurants... more

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1 of 5 stars
wojo1989   2 contributions
tucson
Dec 15, 2009 | Trip type: Couples

Just left there yesterday, 12-14-09...You definitely get what you pay for. They have tried to do a makeover that does not work. They actually need to gut the place and start from the beginning. Black mold all over the bathroom (tub, walls, ceiling). Housekeeping could learn how to clean and leave towels. I was there for 5 days and 3... more

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3 of 5 stars
ndmjax78   4 contributions
Jacksonville, Florida
Dec 7, 2009 | Trip type: Couples

Cleanliness: The cleanliness of the room was decent. The rooms were cleaned; however, I think because of the recent renovation, there was a smell of particle board. Just like the smell you would have at a home renovation/lumbar store. Overall, the only problem we had with the room was the smell of the room. A small thing one can overlook.... more

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3 of 5 stars
jinx2769   1 contribution
Air Force
Dec 1, 2009 | Trip type: Family

Yudi was extremely helpful and provided great customer service during our 4 night stay over Thanksgiving weekend. Had to call the hotel twice to find directions to the location and Yudi was great helping us out. Once we arrived he even upgraded us to a kids suite for free and was very friendly and generous towards me and my family.... more

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4 of 5 stars
IggyMiami   1 contribution
Miami
Nov 29, 2009 | Trip type: Couples

I was highly impressed with Mr. Yudi's profesionalism and can do attitude. Had some problems with my room. He took it on and corrected all my complains in record time WITH A SMILE!!!!!!!!!!!!!!!!!!!! Keep this guy in your staff his is worth at least 20 to 30 percent occupancy just by himself. Thanks!!! For a great stay!!!!!!!!!!!!!!!!!!!!! more

Management response from
LegacyHotels, Management

Your comments about Yudi are appreciated. We are sorry to hear that you did have issues with your room, but am happy that Yudi was able to address and to correct the issues to your satisfaction. We do hope that Yudi remains a member of our staff for many years to come!

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5 of 5 stars
LiscomeBay   1 contribution
Chicago
Nov 27, 2009 | Trip type: Family

My wife made the reservation to stay at the Baymont Inn and Suites in Celebration and I must say we were pleasantly surprised in a pleasant way when we arrived. The lobby is gorgeous and the rooms are fantastic with at least 40" flat screen TV and a great refrigerator/freezer combination. Black Marble in the wash area outside of the... more

Management response from
LegacyHotels, Management

Thank you for your compliments on the lobby and guest rooms at Baymont Inn & Suites Celebration. The observations about the "lack of smiles" from the front office team has been addressed. The philosophy of Baymont Inns is that of "Hometown Hospitality", and we apologize that this was not communicated during the interactions with the front office staff. We are...

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2 of 5 stars
Neerdowell   14 contributions
Orlando, Florida
Nov 26, 2009 | Trip type: Family
1
person found this review helpful

My family and I took a long weekend trip to Orlando to visit the Disney Parks. We were wary of this Baymont because of bad reviews but willing to give it a chance based on the fact that other reviewers noted that it had gone through a renovation. We thought we might be getting a great price because they were... more

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1 of 5 stars
kassandrarent   1 contribution
Fond du lac Wisconsin
Nov 24, 2009 | Trip type: Family
1
person found this review helpful

Our stay was for seven days. Upon check in 6th floor was where our room was. Elevators were decorated with blankets on the walls and smashed out floor lights, they took you to just about every floor except for what we wanted.Room was okay, no bugs. but there was no towels so we tried to call down for the desk.... more

Management response from
LegacyHotels, Management

The staff of Baymont Inn & Suites Celebration is challenged not only to meet but exceed guest expectations. Unforntunately, in your case it is evident that we fell short of this challenge. The issues that are identified in these comments have been brought to the attention of the Leadership Team so that corrective measures can be taken. There is simply...

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3 of 5 stars
ladydi14225   1 contribution
NY
Nov 22, 2009 | Trip type: Couples

We are golfers and looking for off season rates. The local rates, even with a mandatory 90 minute time share presentation, were high. Josh suggested a great course & Yudi assisted us in getting there. Both were very friendly and helpful. Legends Golf Course in Clermont was the answer, good rates and course. more

Management response from
LegacyHotels, Management

We are glad that Yudi and Josh were able to assist in making arrangements with your golf excursion during your recent stay at Baymont Inn & Suites Celebration. Both are recognized as very valuable members of our team!

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Baymont Inn & Suites Celebration Also Known As

  • Baymont Inn Kissimmee
  • Baymont Inn Celebration
  • Holiday Inn Maingate West
  • Holiday Inn Maingate
Address: 7601 Black Lake Road, Celebration, FL 34747