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The Westin Cape Coral Resort At Marina Village

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5951 Silver King Boulevard, Cape Coral, FL 33914 (Formerly The Resort at MarinaVillage)
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The Westin Cape Coral Resort At Marina Village
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894 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Cape Coral Resort At Marina Village
See the most recent reviews
Westerville
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 29, 2014

Stayed at the Westin Cape Coral for business with my family. The accommodations were outstanding. We were upgraded to the Serenity Suite on the 18th floor. The view from the room was spectacular! The rooms were immaculate. The staff was cheerful and very helpful. We were delighted to stay at the Westin and look forward to staying there again.

Was this review helpful? Yes 2
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear Michael C, We are thrilled to hear you and your family enjoyed your stay with us. Thank you for commenting on our spectacular views, clean rooms, and cheerful and friendly staff. It is a pleasure to know we were able to exceed your expeditions. I hope you get to enjoy another family trip in paradise with us soon. Be... More 

Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 27, 2014

The Westin Cape Coral Resort is a pretty, lavish property. Our room was clean and well-appointed. Our standard room view of the marina and estuary was pretty. I especially enjoyed sleeping with the slider open, breathing fresh air all night. The pool and outdoor walkways were lovely. The nearby seafood restaurant was decent. I don't think I'd go back though.... More 

Was this review helpful? Yes 1
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear jeanne324, I am delighted to hear you enjoyed your stay at our resort. The views from the private screened-in balcony as you mentioned are most certainly relaxing and peaceful to look at. Thank you for providing us with feedback regarding the railings and coffee. The restaurant does provide to-go coffees upon request and we are very sorry if that... More 

salem ma
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed March 26, 2014

This was my fourth visit since November and I can't wait to go back. The Westin Cape Coral should be renamed Shangrila (earthly paradise) at Cape Coral Marina Bay. The staff makes you feel like family! Eric, their manager is omnipresent and very personable and the housekeeping staff takes pride in their work, A one bedroom suite has a lanai... More 

Was this review helpful? Yes 2
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear SalemMaRinaldo, We are grateful for guests such as yourself as it is such an honor to have you say we are your “Shangrila”. Thank you for wonderful review and mentioning our associates that made such an impression during your recent stay with us. It is such an honor to have you come back time and time again. We thank... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2014 via mobile

Ve ry pretty. Location, no beach at all but i never asked,i just assume super confortable beds cleans and supee super frienLy and welcomy, enjoyed. Our short stay and i was a Marriott girl for 15 years never experience susch a good service on starwood hotels

Was this review helpful? Yes 2
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear pauita, We are delighted to hear that you had such an enjoyable time at our resort. It is an honor to have you say how wonderful our services were. Thank you for your review. We hope to welcome you back again soon. Be well, Eric Ashton General Manager More 

Fort Lauderdale, Florida
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 25, 2014

We spent our 'babymoon' here during the 3rd week of March, knowing it would be very low-key and require us to spend very little energy doing things like avoiding crowds. I had reserved a 1-bedroom king, and was notified at check-in as an SPG Gold we had been upgraded to a 1-king deluxe on the top floor. The room really... More 

Was this review helpful? Yes 3
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear panda952, It is always wonderful to hear from one of our loyal members. Thank you for being a member of the SPG program. It is a pleasure to read your comments about your recent stay with us. Our team strives to make sure each and every one of our guests has a welcoming and memorable experience and it sounds... More 

Burlington, ON
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 24, 2014

We decided to start our 7 day condo rental holiday (on Sanibel Island) a little early and booked into the Westin Cape Coral for 2 nights before hand. When we arrived, we were told that we had been upgraded to a 3 bedroom suite (from the 2 bedroom suite we had booked). What a great surprise and a nice way... More 

Was this review helpful? Yes 5
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear Jodi Y, We are delighted to find that your entire family had such an enjoyable time while staying at our resort. Thank you for sharing your feedback with us as well as the great insight you provided to the TripAdvisor community. Hopefully you are able to return soon for another great Westin experience. Be well, Eric Ashton General Manager More 

Akron, Ohio
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 23, 2014

We have stayed at many Westin properties, this by far is the worst. Room not serviced until well after 4 PM after several requests to front desk. Carpeting in room # 307 worn and stained, bath tub filthy and would not drain. Front desk not receptive to our concerns. Will not return to this location

Was this review helpful? Yes 2
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear Tom E, We are saddened to hear that your experience was less than stellar. Please accept our apology for the occurrences that did not make your recent stay an outstanding one. Your concerns are certainly being reviewed with our leadership team so that we may prevent this from happening again in the future. Thank you for choosing us as... More 

Esterhazy, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

We had a two bedroom suite that was beautiful, spacious, clean, huge full kitchen, nice balcony. And THE VIEW! Was priceless. We overlooked the marina. I could wake up to that every morning. We enjoyed the live entertainment in the evenings. The Sunset Dolphin Tour was very nice. Saw a few wild dolphins. One slight critique would be that there... More 

Was this review helpful? Yes 1
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear JDaku, I am delighted to hear that you had such an enjoyable time exploring our property and some of our local restaurants and attractions. Your trip sounds like it was the ideal Westin experience and we hope to provide it for you again someday. Be well, Eric Ashton General Manager More 

Mastic, New York
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 22, 2014

Let me begin by saying this is going to be a long review but I have a lot of points to make. We stayed at the Westin for a trip to Fort Myers and Southwest Florida from March 16-21, 2014. We were in the area for the Gene Cusic college baseball tournament (which was based in downtown Fort Myers at... More 

Was this review helpful? Yes 6
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear jasonk287, I appreciate you taking the time to share your recent experience with us. It is wonderful to hear you enjoyed the resort and your room had everything you needed while staying with us. Thank you for being detailed in your feedback and informing us and other TripAdvisor readers some of the great benefits of our resort as well... More 

Dallas, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 22, 2014

My stay was the best stay I have ever had. The receptionist (Taylor) was very nice and we were upgraded to a better room than we had booked. We went to the beach and did the hotel activities. The restaurant's food was very good. The one and only thing that I didn't like was that the water that came from... More 

Was this review helpful? Yes 2
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review

Dear broat, We are thrilled to hear you had such a fantastic stay at our resort. It is always a pleasure to read our guests enjoyed all aspects of the resort and all of our wonderful amenities. We hope you get the chance to come stay with us again. Be well, Eric Ashton General Manager More 

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