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Holiday Inn Express Hotel & Suites Brooksville

2.5 of 5 30455 Cortez Boulevard, Brooksville, FL 34602
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Holiday Inn Express Hotel & Suites Brooksville
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Holiday Inn Express Hotel & Suites Brooksville
Holiday Inn Express Hotel & Suites Brooksville
Holiday Inn Express Hotel & Suites Brooksville
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69 reviews from our community

Traveler rating
    37
    15
    7
    5
    5
See reviews for
16
8
7
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valdosta, Georgia
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I only stayed for one night but it was very pleasant . Front desk staff was very friendly and helpful. Rooms are typical HIX but hotel seems almost new so room was very clean and neat. Hotel is hard to see from the road though and how to get to it not marked very well

Was this review helpful? Yes
GuestServiceChampion, Loyalty Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear , rrgeorgia We would like to thank you for staying and choosing the Holiday Inn Express and Suites I-75. We are committed to making your stay very comfortable and enjoyable. We look forward to you staying with us again in the future. We are working with the county on getting larger signage. Thank you so much for taking the... More 

Clarkesville, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here with our two 9 pond dogs for a dog show. Check in was very easy & personnel at all times were very friendly. The room & the entire facility was very clean. A special thanks to Lenore who went above & beyond in assisting us. I would have given them a five star except for 2 issues.... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Affen8, Thank you for your thoughts on your recent stay. We are extremely pleased you found our hotel "very clean". Also your kind words have been extended to Lenore. We sincerely apologize that you did not receive your wake up call and have addressed our team appropriately so this does not happen again. Lastly our pet policy is that... More 

1 review
1 of 5 stars Reviewed 1 week ago

Can't talk in your own room without next room complaining thats how thin the walls are in this hotel. COMPLAINED about a 3 year old being too noisey playing in the room all before 9pm. Will not stay at a Holiday Inn again. We even changed rooms so we would not disturb the neighbors but still our group was still... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Karen S, Thank you for your review of your recent stay. We do apologize for any inconvenience you may have encountered, however to accommodate other guests we must consider the numerous noise complaints that was received. More 

1 review
1 of 5 stars Reviewed 1 week ago

I stayed here after a wedding for my sister. I was staying here with out of town family. So we were gathering in a single room to relax and talk and catch up. We had management come up to say we were too loud, saying we had a screaming baby. My 3yo was watching videos on my ipad, not screaming.... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Paul W, Thank you for taking time to provide a review of your recent stay with us. We do apologize for the inconvenience you experienced during your stay, however to accommodate other guests we must consider their complaint regarding noise in a fellow room. More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2014

Front desk hotel staff was very accomodating. Very pleased with the spacious room and bathroom. Bed was comfortable along with all other accommodations at this hotel. Will return here when back in the area.

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Jaimie Z. Thank you for taking the time to send in a survey. It is always rewarding for our team to receive such excellent feedback from our guest. We look forward to your return. Cathy Mahle Guest Servicies Champion More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 20, 2014

Drove passed it twice before I saw the tiny sign. Was very pleasantly surprised when I entered the building. Beautiful common room. Front desk was adequately staffed, but one associate seemed very professional, and the other less so. Room was clean & comfy. Relatively quiet while I was working in the evenings. There is no ice machine on first floor,... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Linda S: We certainly appreciate your feedback and regret that your experience did not meet your expectations. Our entire staff is dedicated to making our guest feel welcome and comfortable. We value your suggestions, which we will take into consideration as we move forward. Cathy Mahle Guest Services Champion More 

Fl
Top Contributor
87 reviews 87 reviews
76 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 28, 2014

I don't like the IHG internet log-in either kudos to the Hilton chain which just gets most things right these days (internet - Diamond parking spots - better rates) but this is one of the nicer Holiday Inns, got a nice room was clean and quite great pillows ..loved it except the typical Holiday Inn breakfast which is just awful... More 

Was this review helpful? Yes 1
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Valued Guest: We value your feedback and suggestions. We are currently introducing new items to our breakfast buffet that appeal to any taste. It is unfortunate that your experience was not satisfactory, and hope you will consider a future stay. Cathy Mahle Guest Services Champion More 

Oak Park, Illinois
Top Contributor
50 reviews 50 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 28, 2014

Thought I'd try it. Double points for their partner southwest airlines. So so hotel. Had work to do. Couldn't connect to the internet. Made the ridiculous mistake of using a capitol G as my guest name and couldn't get the system to forget it. Front desk didn't get it. Every time I logged in it kept using Guest instead of... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Mcmac53: We regret that you were not satisfied with the service you received. We apologize greatly for any inconvenience you experienced. We value your suggestion, however, an access code is necessary in order for the site to be secure. We hope you will consider a future stay with us. I can assure you, we will exceed your expectations. Sincerely,... More 

Sugar Hill, Georgia, United States
Top Contributor
65 reviews 65 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

We stayed at the Holiday Inn @ Brooksville I-75 @ Cortez and the staff was very friendly, the room was excellent, the bed was extremely comfortable, and the breakfast was great! I would highly recommend this as your place for stay!!!

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Hello Steve H, Thank you very much for taking time to provide such positive remarks about your recent stay with us. We are extremely pleased to hear that you enjoyed every aspect of your stay. We look forward to seeing you again when in the Brooksville area. More 

Senior Contributor
23 reviews 23 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 23, 2014

When we arrived the front desk person was texting and it took 5 mins for her to say hello. We went to the room on the second floor and you could see a mismatch of paint on the wall. We saw a couple of roaches on the floor. The towels were rough. we complained to the manager in the morning... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Rick S. I would like to apologize on behalf of the hotel and its team for your unfortunate experience. The interactions with our staff member with regards to your comments is NOT typical. Our staff is dedicated to providing the best in accommodations for our guests. I would take pleasure in welcoming you back, so that you could experience... More 

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Additional Information about Holiday Inn Express Hotel & Suites Brooksville

Address: 30455 Cortez Boulevard, Brooksville, FL 34602
Phone Number:
Location: United States > Florida > Brooksville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brooksville 2.5*
Number of rooms: 78
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