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Holiday Inn Express Hotel & Suites Brooksville

2.5 of 5 30455 Cortez Boulevard, Brooksville, FL 34602
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Holiday Inn Express Hotel & Suites Brooksville
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Holiday Inn Express Hotel & Suites Brooksville
Holiday Inn Express Hotel & Suites Brooksville
Holiday Inn Express Hotel & Suites Brooksville
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65 reviews from our community

Traveler rating
    37
    14
    6
    5
    3
See reviews for
16
8
6
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (26)
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk hotel staff was very accomodating. Very pleased with the spacious room and bathroom. Bed was comfortable along with all other accommodations at this hotel. Will return here when back in the area.

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Jaimie Z. Thank you for taking the time to send in a survey. It is always rewarding for our team to receive such excellent feedback from our guest. We look forward to your return. Cathy Mahle Guest Servicies Champion More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Drove passed it twice before I saw the tiny sign. Was very pleasantly surprised when I entered the building. Beautiful common room. Front desk was adequately staffed, but one associate seemed very professional, and the other less so. Room was clean & comfy. Relatively quiet while I was working in the evenings. There is no ice machine on first floor,... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Linda S: We certainly appreciate your feedback and regret that your experience did not meet your expectations. Our entire staff is dedicated to making our guest feel welcome and comfortable. We value your suggestions, which we will take into consideration as we move forward. Cathy Mahle Guest Services Champion More 

Fl
Top Contributor
83 reviews 83 reviews
74 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 28, 2014

I don't like the IHG internet log-in either kudos to the Hilton chain which just gets most things right these days (internet - Diamond parking spots - better rates) but this is one of the nicer Holiday Inns, got a nice room was clean and quite great pillows ..loved it except the typical Holiday Inn breakfast which is just awful... More 

Was this review helpful? Yes 1
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Valued Guest: We value your feedback and suggestions. We are currently introducing new items to our breakfast buffet that appeal to any taste. It is unfortunate that your experience was not satisfactory, and hope you will consider a future stay. Cathy Mahle Guest Services Champion More 

Oak Park, Illinois
Top Contributor
50 reviews 50 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed August 28, 2014

Thought I'd try it. Double points for their partner southwest airlines. So so hotel. Had work to do. Couldn't connect to the internet. Made the ridiculous mistake of using a capitol G as my guest name and couldn't get the system to forget it. Front desk didn't get it. Every time I logged in it kept using Guest instead of... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Mcmac53: We regret that you were not satisfied with the service you received. We apologize greatly for any inconvenience you experienced. We value your suggestion, however, an access code is necessary in order for the site to be secure. We hope you will consider a future stay with us. I can assure you, we will exceed your expectations. Sincerely,... More 

Sugar Hill, Georgia, United States
Top Contributor
60 reviews 60 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014

We stayed at the Holiday Inn @ Brooksville I-75 @ Cortez and the staff was very friendly, the room was excellent, the bed was extremely comfortable, and the breakfast was great! I would highly recommend this as your place for stay!!!

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Hello Steve H, Thank you very much for taking time to provide such positive remarks about your recent stay with us. We are extremely pleased to hear that you enjoyed every aspect of your stay. We look forward to seeing you again when in the Brooksville area. More 

Senior Contributor
22 reviews 22 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 23, 2014

When we arrived the front desk person was texting and it took 5 mins for her to say hello. We went to the room on the second floor and you could see a mismatch of paint on the wall. We saw a couple of roaches on the floor. The towels were rough. we complained to the manager in the morning... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Rick S. I would like to apologize on behalf of the hotel and its team for your unfortunate experience. The interactions with our staff member with regards to your comments is NOT typical. Our staff is dedicated to providing the best in accommodations for our guests. I would take pleasure in welcoming you back, so that you could experience... More 

Jackson, Alabama
Top Contributor
76 reviews 76 reviews
46 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 15, 2014

I made the reservation online and didn't realize there were two holiday inns on Cortez blvd. I had made my res at the wrong hotel! Rachael the front desk clerk pointed out I still. had 15 min to cancel via the app on my phone. She saved me paying for a room I didn't want. The next evening I moved... More 

Was this review helpful? Yes 1
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Mr. RoadGhost, We all would like to thank you for staying with us at the Holiday Inn Express Hotel & Suites I-75 in Brooksville, FL. We appreciate your feedback. We are committed to making sure our guests are comfortable and satisfied with their stay. We enjoyed having you stay with us and look forward to your return. Adrianna Gautam... More 

Port Saint Lucie, Florida
Top Contributor
212 reviews 212 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed July 6, 2014

Little issue at check in, they gave our king one bedroom suite away. We were tired and hadn't eaten so we settled for a smaller room that the clerk recommended. Turned out that this room was next to the breakfast buffet prep area and the noise woke us up very early. The morning front desk manager moved us to a... More 

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Ocean0808Cruiser: Disappointed we did not meet your expectations and apologize for any inconvenience you experienced during your stay. Delighted to hear our staff resolved the issue making your stay a "nice and comfortable" one. Sincerely, Cathy Mahle Guest Services Champion More 

Lebanon, Pa
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2014

2 tired travelers were looking for a room for the night and we were pleasantly surprised. Excellent rates for a King suite and they honored the AARP discount. Very friendly staff, clean room, good bed, free wi-fi and a decent breakfast. We'd stay here again.

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear Lebanon_PaErnone: Thank you for taking the time to provide feedback regarding your stay here at the Holiday Inn Express, I-75 in Brooksville, Florida. Delighted to hear you were "Pleasantly Surprised!" We look forward to your return should your travel plans bring you our way again. Cathy Mahle Guest Services Champion More 

Tallahassee, Florida
2 reviews
3 of 5 stars Reviewed April 29, 2014

Dated property. U shaped bed when you attempted to sleep. Padlock on the pool. Unresponsive staff to basic requests. I could go on, but I stay at HIE 20 or 30 nights a year. This stay I would rank amongst the lowest. There are similar alternatives nearby and other HIE in the area. Try those first.

Was this review helpful? Yes
GuestServiceChampion, Guest Services Champion at Holiday Inn Express Hotel & Suites Brooksville, responded to this review

Dear HuffyCane: Thank you for your feedback. We regret that your experience was not satisfactory. This certainly is NOT typical of our Hotel. Our staff strives to provide the utmost quality in accommodations. Hope you will consider a future stay, so we can show you how great our Hotel is. Cathy, Guest Services Champion More 

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Additional Information about Holiday Inn Express Hotel & Suites Brooksville

Address: 30455 Cortez Boulevard, Brooksville, FL 34602
Phone Number:
Location: United States > Florida > Brooksville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brooksville 2.5*
Number of rooms: 78
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