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BEST WESTERN Heritage Inn & Suites

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2727 US Highway 17 N, Bowling Green, FL 33834
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1 room 1 adult
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BEST WESTERN Heritage Inn & Suites
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86 Reviews from our TripAdvisor Community

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Wheat Ridge, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good and clean and quiet. Out of the main drag. Improve on your breakfast selection. More health choices. Get ahead of the game. Front desk staff very pleasant. Breakfast lady very accommodating but very poor health breakfast. Too many sugar cereals and processed food. More health diet.

Review collected in partnership with Best Western

Helpful?
Thank Jean S
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

Thank you for taking the time to review our property. We always appreciate the feedback. We apologize sincerely about breakfast items and the selections and that time. We will look into getting some more healthy choices. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 6, 2015

My husbands brother had passed away and we needed a place to stay..I was nervous about staying at a motel in a very small town..being we are fro tampa and have so many choices.. WOW--I have to say when i first say it i was ok this seems nice on the outside ..then inside i said wow just as nice... More 

Review collected in partnership with Best Western

Helpful?
Thank jgraese
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

On Behalf of myself and the entire staff we greatly apologize for the loss in your family. We are very glad that we were all able to make your stay with us very memorable. We greatly value all your compliments. Thank you for taking the time to review our property. Happy Holidays. More 

Wichita, Kansas
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 23, 2015 via mobile

Maid service is terrible. One day you get five towels, the next you don't get any. Nice lady downstairs is the Rain Man of waffles. She is constantly begging to make you a waffle, creepy. Hot tub isn't hot. Rooms smell moldy. I took a chance here, never again.

Helpful?
Thank mc100070
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

We greatly apologize for any inconveniences you incurred during your stay, including the hot tub issue. Our breakfast attendant is well trained in ensuring that our guests are provided for regarding our breakfast items. More 

Travelers are raving about these Bowling Green hotels

Fort Myers Beach, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 21, 2015

Place is run like its on a tight budget. There may be 60 rooms but they only have 50 towels and wash clothes. Breakfast is very limited.Rooms had a smell to them. Not impressed with this hotel. When room was serviced they didn't make bed or change sheets in two weeks. Tv selection was poor and wifi was hit or... More 

Helpful?
Thank jim k
Georgia, United States
1 review
2 of 5 stars Reviewed November 3, 2015

Not worth the money. My room was not clean. The second time this year that I had this same complaint at this hotel. I will not stay at this location again. Best Western must not be checking the hotels.

Review collected in partnership with Best Western

Helpful?
Thank William S
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

Thank you for taking the time in filling out our survey. On behalf of my entire staff, we greatly apologize for not meeting your expectations and I sincerely apologize for any inconveniences. Please be assured that I will work with my staff to correct any issues or problems that were experienced by yourself. I would like if you gave the... More 

Richardson, TX, United States
2 reviews
4 of 5 stars Reviewed October 28, 2015

The Bowling Green property has no competition within 10 miles, but has always been a very good location. We have stayed there several times per year, for 7-10 days per stay, for a number of years and the overall quality has been consistently quite good.

Review collected in partnership with Best Western

Helpful?
Thank Glenn D
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

Thank you for all your praises. We are glad that this location is very convenient for you. We will continue to keep up the standards. More 

key west
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 27, 2015

We came to do some fosil hunting around the creeks and areas. The hotel treated us incredible, Helen in housekeeping made us waffles and treated us like we were family, I think she is that way to everyone:) so ask for a waffle. Liz at the front desk gave us directions, more to do and really went out of her... More 

Helpful?
Thank paulmenta
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

Always nice to hear great reviews from our guests about our hotel and our staff. Thank you for the kinds words. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2015

for just over one hundred dollars a night, one should be able to sleep a full night. i had to pack my things and leave in the middle of the night to come home to get some sleep because i could not get comfortable on either of the two rock-hard beds in the room. i hate that this is the... More 

Helpful?
Thank jessicageee
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

We greatly apologize for all the inconveniences that you incurred and sincerely regret you had to leave in the middle of the night. The hotel is in the process of reevaluating all the conditioning of our beds to make sure this situation does not repeat itself. The front desk staff generally will ask guests certain questions during check in time... More 

Tampa, Florida
Level Contributor
250 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed September 23, 2015

This is the only Inn in Bowling Green Florida. The Inn was very clean and the front desk was very friendly. I do have a couple of complaints. The pool was a green color and the Jacuzzi was freezing. Our room did have mold on the wall and there was a strange smell. Also the bathroom floor was very sticky.... More 

Helpful?
1 Thank susann w
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

Thank you for the kind words regarding our quiet location and friendly staff. Unfortunetly, when you were our guest the hotel was experiencing pool and jacuzzi pump issues. All those issues have been resolved and we look forward to having you as our guest once again in the future. More 

Orlando, FL
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 15, 2015

If you find yourself in this area, this is the choice of hotels that do not require a drive to another county. This is a quiet comfortable place to stay. It is no frills, but it does offer wifi, pool, and gym. The staff is very good. I am sorry I don't remember the name of the lady that worked... More 

Helpful?
1 Thank CoolHat
Noey S, General Manager at BEST WESTERN Heritage Inn & Suites, responded to this review

We appreciate your kind words. Helen was our breakfast attendant who generally looks over our breakfast bar. We are glad you found her to be very helpful. Regarding restaurant choices, there a few nice places within a 5 mile radius of our hotel. Maybe next time you will be able to enjoy them. More 

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