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BEST WESTERN Bonita Springs Hotel & Suites

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27991 Oakland Drive, Bonita Springs, FL 34135-6232 (Formerly Baymont Inn Bonita Springs/Naples)
Best prices for: 1 room 1 guest
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BEST WESTERN Bonita Springs Hotel & Suites
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BEST WESTERN Bonita Springs Hotel & Suites
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285 reviews from our community

Traveler rating
    111
    88
    34
    20
    32
See reviews for
91
104
21
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

To start: the staff are exceptional (especially the night time). Our room was clean and looks nice and modern. The TV didn't work. Staff came immediately to assist and offered to switch rooms. We decided to stay since our stuff was already unloaded. The next day we returned to find the TV working. The hotel did a beautiful job remodeling.... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The room smelled somebody had been smoking there even though is none smoking Hotel the receptionist were polite but about even though they didn't give us another room because the hotel was full,all the cleaning people did was put more air freshener but the manager was extremely rude on top of the fact that didn't care one bit. All clothes... More 

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Lakeland, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We read a lot of bad reviews about this hotel after we booked it. So, we were pretty scared before we arrived. Luckily, we were happy to find that none of the bad reviews we read held true for us! The hotel was newly remodeled and our rooms were super nice - as was the lobby. We had an unbelievable... More 

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shropshire
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Woken in the early hours first night by loud noise which was unable to be detected by a Duty Manageress. At 7am when it was still noisy,asked to see General Manager to no avail.Later in the morning walking through Reception I was called to the front desk and insulted by him and he refused to come from beyond the desk... More 

Review collected in partnership with Best Western

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San Antonio, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

A very basic hotel. Wife 77 yrs tripped on the unmarked rise to the carport brick flooring. Fell and bruised and cuts and hotel staff not concerned or interested to ask if she was OK. Overnight yellow paint on stepup after fall. Stay at your own risk.

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San Francisco, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Reservation was made months in advance for 4 nights, including roll-away, which was not available. No attempt made to accommodate. Offered second room for 1 night. Next morning, told no rooms left, had to leave hotel. The feeling was that the reservation made through Best Western months before was less than they were renting the rooms at that time, so... More 

Review collected in partnership with Best Western

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Venice, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff and amenities were excellent and staff was welcoming. The room was very clean and the hotel was very nice. Breakfast was not very good even by hotel standards. The dining quarters were very cramped and the scrambled eggs were particularly bad. We ate outside and the patio even though it was cool and a little breezy. Overall, it was... More 

Review collected in partnership with Best Western

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Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a remodeled hotel right off main Interstate. Home Depot and flea market is within walking distance. It was exceptionally clean and modern. Breakfast was many choices with an attentive person watching the needs of the clients. We would go there in a heartbeat as other hotels 20 minutes away were more expensive. If you do not need a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melbourne
2 reviews
2 of 5 stars Reviewed 3 weeks ago

We were part of a soccer team staying here for State Cup. Our room and several others smelled very bad of smoke. The amenities are slim to none. Only 2 towels in room, when asked for more we were asked to bring down the wet ones so they could have enough to wash . No bar soap or shampoo and... More 

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East Providence, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is very modern, extremely clean and the hotel staff is friendly. The breakfast consisted of scrambled eggs, toast, muffins, Danish, cold cereal, hard boiled eggs, yogurt, tea or coffee. The only problem we had was that the clock radio was making noise. I had to unplug it. I reported it and was told someone would come to fix... More 

Was this review helpful? Yes 1
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