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Homewood Suites by Hilton - Bonita Springs

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8901 Highland Woods Blvd., Bonita Springs, FL 34135 (Formerly The Inn at The Springs)
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Homewood Suites by Hilton - Bonita Springs
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691 Reviews from our TripAdvisor Community

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Aberdeen,
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Natalie, Ciro and the rest of the staff at this hotel will do all that they possibly can to ensure guests have a great stay. Nothing is too much trouble. The hotel is looking a bit tired and in need of its planned 2016 makeover and the 'free' dinner at the evening social hour is not up to its previous... More 

Helpful?
Thank Derek F
Lakeside, CT
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here from 1/23 to 1/30/16, and it was a good experience. We found the room to be clean and well appointed. We had a queen bed and a full kitchen--cooktop, full refrig with ice maker, dishwasher, microwave, coffeemaker, and I was surprised at the dishes, pots and pans, toast and silverware in the drawers and cabinets. No complaints... More 

Helpful?
Thank Lakeside_Katydid
Ft. Lauderdale, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This property is at a great location, right off of Tamiami Trail North in Bonita Springs. You can get to Naples, quick and there is alot of shopping and restaurants near by. Coconut Point Shopping, Promenade for shopping and restaurants. Easy access to I-75 from Bonita Beach Blvd, and also Corkscrew. I would recommend this location for anyone that needs... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kyle L K
LBI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice location between Ft. Myers and Bonita Springs. Our stay was short but sweet. If you can reserve a larger unit for a long stay it would be more comfortable than a studio for two. We wished there was a desk or small table for the computer as the table for dining is too small for both functions.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Richard M
Bentonville, Arkansas
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel staff was very friendly but the hotel is older and has a little mildew smell to it. The nightly snacks were a nice addition. I heard the breakfast was ok but I never ate it. The rooms were quiet which is always nice.

Helpful?
1 Thank Stephanie L
Natalie D, Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review

Stephanie L, Thank you for your recent stay with us and for your review. I appreciate the comments and we will take them under consideration as we continue with our improvements throughout the hotel. Some great news, is that we will be having our renovation soon and will add a delightful look to us. We are sorry that you were... More 

Whitney
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front desk staff and housekeeping staff were great, but the on site breakfast 'open hours' were not as advertised. Sunday morning, breakfast room jammed with customers with more coming in all the time. Eggs, sausage, bacon , etc. trays were all empty 20 minutes before close - coffee cream, cutlery also out. When asked if more supplies would be forthcoming,... More 

Helpful?
Thank Backw
Natalie D, Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review

Backw, Thank you for your recent stay with us and for your feedback in regards to our food and beverage department. I've worked with our team to fix the issues, however I apologize that it wasn't resolved sooner. Thank you again for your review and I invite you to stay with us again the next time you return to the... More 

Salem, Oregon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 weeks there. Nice facility. Provided a different evening meal Monday-Thursday. Breakfast was ok. Only problem we had was inconsiderate guest who sit at the breakfast/dinner room to read the paper while other guests were waiting for a table to sit at. Requested a King bed. Was told the bed in our room was a King, just a small... More 

Helpful?
Thank CSE132014
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at Homewood suites...room was great, felt like home. Staff was excellent, especially Natalie. We had 2 bdr suite, which was very spacious and perfect for my guests. The breakfast was very good and the reception was wonderful. We arrived late the first night and they were kind enough to put some of the dinners in our room so we... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank S9423YOpaulc
Boca Raton, Florida
Level Contributor
259 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
3 of 5 stars Reviewed January 5, 2016

First, our room was very nice. A King bedroom suite with full kitchen and pull out couch. Perfect for what we needed. It was clean and updated. That being said, it might not be like the standard room. We are Hilton Owners with Elite status so, we usually get upgraded to the best rooms. The breakfast is what we liked... More 

Helpful?
Thank Loveagoodmeal
Natalie D, Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review

Loveagoodmeal, Thank you for taking the time to leave us a review. I wanted to apologize that we were not able to provide you with a better quality of service in our food and beverage department. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is... More 

Virginia
1 review
1 of 5 stars Reviewed January 4, 2016 via mobile

If I could give this hotel no stars I would. From front desk staff that were unprofessional, not having rooms available for check in when we arrived at 6pm, to giving us keys to a room that had not been cleaned, not receiving our wedding welcome from the bride and groom who had arranged a block of rooms for their... More 

Helpful?
Thank Mobuckley
Natalie D, Manager at Homewood Suites by Hilton - Bonita Springs, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and the staff. I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping and... More 

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