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Holiday Inn Express Bonita Springs

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27891 Crown Lake Boulevard, Bonita Springs, FL 34135
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Holiday Inn Express Bonita Springs
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173 Reviews from our TripAdvisor Community

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Raleigh, North Carolina
Level Contributor
322 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This property has had a nice remodel. The rooms are clean,and the bed quality is good as well. The fitness center is up to date, but for some reason, the TV is at your back when working out. Not sure how this happened. The breakfast is good, but when arriving at 6 am, some of the tables were filthy and... More 

Helpful?
Thank ECU1987
Pennsylvania
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I actually stopped in today. I checked it out for out of town guests that may come to see us. It is Beautiful!!!! I was very impressed. The gentleman at The Front Desk could not have been nicer. I looked all around and I am a neat freak.... and I would stay there! It is very close to Bonita Beach... More 

Helpful?
Thank WWJD?LOVE
Lisa B, Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your nice review. I will definitely give Brian at our front desk a pat on the shoulder. We take pride in our new hotel, and work very hard to keep it clean and neat. Thank you for stopping in and I hope to meet your guests. More 

Minnesota
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

After sorting out the reservation we finally got into a newly remodeled room Funny the sink had no stopper for a man shaving, who puts a lamp in front of a picture on the wall - oh well Breakfast was good but many guests noted that there was no fresh fruit

Helpful?
Thank Retiredbeanctr
Lisa B, General Manager at Holiday Inn Express Bonita Springs, responded to this review

I want to first thank you for staying with us in Bonita Springs and choosing our Hotel and now apologize for your discomfort with your stay regarding the check-in process, your room accommodations and no fresh fruit for breakfast. As far as the sink stopper and lamp, we have just completed a multi-million dollar remodel and our rooms have been... More 

Cleveland, TN
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I fell asleep working at my computer on the bed. When I left the room the next morning to check out, I did not notice my computer on the bed under the covers. I did not notice the missing computer until I was in my next city that night and went to get the computer out of its bag. I... More 

Helpful?
Thank paraclyte
Lisa B, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Ken- I am so glad we were able to locate your computer. We all strive to give the best customer service possible. A room is a room and you can get those anywhere. We stand out because we do have a great staff that works for our guest. I hope that when you are back in the area you will... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The building is new, and the staff is very friendly. We arrived late night check the price in trip advisor and they gave me the same price. I highly recommend. We stay 1 night and in the morning breakfast 6 to 10 am . Very nice and clean environment , Mayra is in charge of breakfast, she's awesome and will... More 

Helpful?
Thank Moises M
Lisa B, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your kind review. We are all very proud of our hotel, and glad you were able to enjoy it as well. I well let the staff know they did a wonderful job. Mayra is a gem. More 

Estero, Florida
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We had just a great time staying in the hotel, Michelle front desk was amazing. Lady that was serving the breakfast was great as well, very friendly!!! I would recommend this hotel to all my family and friends.

Helpful?
Thank myamas_401924
Michele B, Front Office Manager at Holiday Inn Express Bonita Springs, responded to this review

Dear myamas, Thank you for taking the time to review our hotel. On behalf of Mayra and myself, we are so pleased that you would recommend our hotel to your friends and family. Our staff strives each day to create a guest experience that is unique and individual. We try to see to your needs and provide Top Notch service!... More 

Laconia, New Hampshire
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a day of traveling, it was refreshing to enter the hotel and to be greeted so pleasantly. Michele's attitude was friendly, helpful and professional. The entry was very clean and bright. The renovations are apparent in that the hotel is upbeat and inviting. Our room on the 4th floor was immaculate and quiet. The breakfast was very good and... More 

Helpful?
Thank lakehome548
Michele B, Front Office Manager at Holiday Inn Express Bonita Springs, responded to this review

Good morning lakehome548, Thank you so much for taking the time tor review our hotel. And most importantly, thank you for remembering me! It is my pleasure to serve you! Now that our renovation is complete, our hotel is so clean and fresh. You were greeted by our signature scent while listening to our signature music brought to you by... More 

New York City, New York
1 review
5 of 5 stars Reviewed January 8, 2016

We just had to make a comment about our recent stay. My parents made reservations for us to stay at the hotel as a Christmas present and were looking forward to a much needed get-away for the New Year Holiday. Our check in was a little shaky, the lady seemed to be preoccupied with a smoke break. When we got... More 

Helpful?
Thank Romero J
Worcester, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

We were greeted by piles of trash in the parking lot. We could have gotten a cheaper place and it would have been better. Shoddy workmanship done on the renovation. Noisy lobby. Worst breakfast of our stay in Florida. I'd think twice before checking into another Holiday Inn Express.

Helpful?
1 Thank Templemaven

Travelers are raving about these Bonita Springs hotels

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 15, 2015

We arrived late after a long day of flying and a drive from Fort Lauderdale Airport. Front desk clerk greeted us by name - we were the last guests to check in that day. Friendly service throughout our 3-day stay. Room was freshly-painted and renovated, large, clean, and quiet. There was a microwave and fridge in the room, large bathroom.... More 

Helpful?
Thank Expially D
Michele B, Front Office Manager at Holiday Inn Express Bonita Springs, responded to this review

Good evening! I remember checking you in! My last arrival of the night! I am so pleased our friendly service impressed you. Here at our HIE we are striving to provide the best guest service we can. We have been training in earnest to improve your stay through out all the departments. Once again, thank you for a lovely review!! More 

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