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Holiday Inn Express Bonita Springs

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27891 Crown Lake Boulevard, Bonita Springs, FL 34135
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Holiday Inn Express Bonita Springs
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Holiday Inn Express Bonita Springs
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155 Reviews from our TripAdvisor Community

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Traveler rating
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    41
    36
    20
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (47)
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Centerville, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter and her friend needed a short vacation from college. They chose Bonita Springs because it is close to Barefoot Beach and Fort Meyers. When they arrived at the hotel, they were greeted by Michele at the front desk. She was warm and friendly and became somewhat of a "surrogate mom" for the duration of their visit. Michele did... More 

Was this review helpful? Yes
Michele B, Front Office Manager at Holiday Inn Express Bonita Springs, responded to this review

HI Teri! Thank you so much for taking the time to write such a lovely review. Your daughter and her friend were a delight to have at our property. I am so glad I could help them feel at home while vacationing in our area. They brought a smile to my evening shift! Our beaches are some best around and... More 

Norwich, England, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 1, 2015

Ok place to stay, the breakfast area was a bit tight to manoeuvre around and automatic doors to the entrance of the hotel would be nice. The girl sorting the breakfast things didn't know alot of english so had to wait for her to notice that there were no bowls for the cereal. However, there was no fridge in the... More 

Was this review helpful? Yes
Mike D, Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your review. I am happy to say that during our renovations we will be expanding the breakfast area space, and all rooms will have microwaves, and refrigerators. I hope after our renovations you will give us another try to exceed your expectations. More 

Lake Orion, Michigan
1 review
3 of 5 stars Reviewed May 26, 2015

We stayed at this hotel during Easter break 2015 to look for houses in the area. The hotel staff were friendly, breakfast was good and the common areas are good. Not much support after hours in the evenings and the room are average.

Was this review helpful? Yes
Mike D, Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for taking the time out to write a review. I am glad to hear you enjoyed breakfast, and that the hotel staff was friendly. I am happy to inform you that we are undergoing a major renovation, and hope that you come back to see the chages. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 10, 2015 via mobile

We were greeted by a very friendly women in the lobby who checked us in very quickly. Gave us our room keys & we were on our way. Problem being is that they double booked the room and my fiancé & I walked in on a couple, I'll leave it at that....went downstairs to get a new room....upon arrival of... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Bonita Springs, responded to this review

Dear Demello13, Thank you for your for writing a review about your experience. I am sorry to hear about the issues you may have experienced during your stay, particularly with the room accommodation and cleanliness. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain... More 

Travelers are raving about these Bonita Springs hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 21, 2015

They were nice enough to upgrade us when our room was really bad but the whole place really needs redoing. There was mildew all over the windows and the pool was kind if icky. We stay in holiday inn express all the time but not in this one again.

Was this review helpful? Yes 3
Mike D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your recent review of your stay at the Holiday Inn Express Bonita Springs. I sincerely apologize that your recent stay was not an enjoyable one. I apologize that the room and pool cleanliness was not up to the standards that you expect when you stay at a Holiday Inn Express. We will begin renovating our hotel in... More 

Greater Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed one night while road tripping around Florida. It was a convenient location, and very quiet. Staff were friendly, room was clean & tidy. Breakfast was your typical buffet style food, but handy when travelling. Didn't like how the staff members hung around the back door to car park smoking. Even though one was well mannered enough to help... More 

Was this review helpful? Yes 1
Mike D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your recent review of your stay at the Holiday Inn Bonita Springs. I was pleased to read that you enjoyed your stay and the staff met your expectations. I agree with you that the staff should not be smoking near the guest entrance. This is against the policies of the hotel and I will personally investigate and... More 

Roanoke, Virginia
Level Contributor
140 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed March 17, 2015

Great location, the location does need an upgrade to keep up with the other Holiday Inns the wife and I have stayed in on our trip to south Florida. We got there early so we took a ride to Sanibel Island for lunch and came back about 4 to check in to the Hotel. A quick check in and we... More 

Was this review helpful? Yes
Mike D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your recent review of your stay at our hotel. I am happy that the staff was friendly and provided great service. We are planning to make major updates to the hotel in the very near future that will greatly enhance the guest experience. We are very excited and hope you will stay with us again on your... More 

State College, Pennsylvania, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 13, 2015

We arrived at 3:45 pm (the check in is 3:00). There was a line of four families with no one at the front desk. We all waited for about 5 minutes before I yelled "excuse me, could we have some service?" into a room where the two staff were lounging and chatting. When she came out to check us all... More 

Was this review helpful? Yes 1
Mike D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your recent review of the Holiday Inn Express Bonita Springs. I apologize for the poor Customer Service that you experienced during your recent stay. I understand that this is not the service you expected when you reserved your room. I have recently started as the General Manager this past week and we are in the process of... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 12, 2015 via mobile

When I arrived to check in for my friend's wedding weekend, I was cheerfully greeted by the young woman at the front desk and given keys to Room 427. On my way to the elevator I passed by a filthy couch and chair in the lobby and noticed holes in the carpet. I was a little nervous. When I got... More 

Was this review helpful? Yes 2
Talisha D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your recent review of the Holiday Inn Express Bonita Springs. I apologize for the poor condition of the room. I will personally share your comments with the staff and provide additional training to make sure that our rooms are in the condition that you expect when you stay at a Holiday Inn Express. We will be renovating... More 

Beaufort, South Carolina
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 4, 2015

I want to say great things about this hotel, mainly because of the outstanding employees at the front desk, but it is tough. The room was dark and very dated.....two lamps with dim, very dim, bulbs....the shower wouldn't drain so we showered in a puddle. The front desk had it taken care of in an hour. They touched up paint... More 

Was this review helpful? Yes 1
Talisha D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for the kind words regarding the Holiday Inn Express Bonita Springs staff. We appreciate your comments. It is with pleasure that I inform you that we are undergoing a renovation to being April 2015 that will bring the hotel up to date with all the latest and greatest style and décor. We hope you will visit us again... More 

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