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Holiday Inn Express Bonita Springs

2.5 of 5 27891 Crown Lake Boulevard, Bonita Springs, FL 34135
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Holiday Inn Express Bonita Springs
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Holiday Inn Express Bonita Springs
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144 reviews from our community

Traveler rating
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    33
    18
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaufort, South Carolina
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars NEW

I want to say great things about this hotel, mainly because of the outstanding employees at the front desk, but it is tough. The room was dark and very dated.....two lamps with dim, very dim, bulbs....the shower wouldn't drain so we showered in a puddle. The front desk had it taken care of in an hour. They touched up paint... More 

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Talisha D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for the kind words regarding the Holiday Inn Express Bonita Springs staff. We appreciate your comments. It is with pleasure that I inform you that we are undergoing a renovation to being April 2015 that will bring the hotel up to date with all the latest and greatest style and décor. We hope you will visit us again... More 

Sebastian
Top Contributor
83 reviews 83 reviews
8 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We used points so it was a free night, but the cost to stay here is very reasonable. They allow pets which doesn't thrill me and I'd asked for a pet-free floor and wound up on the second floor, but it was extremely quiet and the room was larger than I expected. The bed was a little mushy and the... More 

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Talisha D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your words of praise for the staff. We all work very hard to please our valued guests such as yourself. I hope it will ease your mind to know that pets are only permitted on the first floor and it is based upon availability. We go through a thorough cleaning process after checkout to prepare a pet... More 

Walt Disney World, Florida
Top Contributor
69 reviews 69 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We spent one night here while on business in Fort Myers beach, mainly because of proximity. I was not impressed. The location is good, right off Bonita Beach Road. It was also a quiet area. The staff was friendly. The rooms were not really up to HIE standards. Pretty worn. The elevator was the slowest machine I ever seen in... More 

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Iowa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here from Feb.11-14th, was pleasantly surprised at how nice it was. I had read some of the reviews and was worried. The staff was super friendly even the manager helped us answer a question when we were playing trivia crack. The breakfast was very good. I recommend the cinnamon rolls... Travelers from Iowa

Was this review helpful? Yes 1
Talisha D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tracy Polo General Manager More 

kmiller370
1 review
1 of 5 stars Reviewed 2 weeks ago

Where do I start? The door to our room wouldn't latch so we emptied our room of personal belongings each time we left the hotel. We reported the problem the first morning and three days later it still had not been repaired. Over the weekend numerous rooms were not cleaned, including ours. The phone in our room didn't work. By... More 

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Phil T, Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Phil... More 

Tampa, Florida, United States
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed for the weekend for a soccer tournament (apologies to the guests who did not realize they were sharing the hotel with 40 tween-aged girls!). From the reservation experience to check out experience every phase was so disappointing and infuriating. They couldn't get our group reservations straight. When we checked in Friday night there was NOBODY at the desk... More 

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Phil T, Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Phil... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

This is the worst Holiday Inn I have ever stayed in. The sheets were dirty and had hair all over it when I turned them down. I called for fresh ones and offered to do it myself, and it took a good hour before they could bring them up. The bathroom has tons of mildew and stains. The toilet makes... More 

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Phil T, Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconveniences you experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Phil Tandett Regional Director More 

Dunedin, Florida
Top Contributor
187 reviews 187 reviews
39 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my wife while in town for the Florida State Senior Games. The hotel itself is tucked back behind some other businesses and easy to miss the first time past. But, once you know where it is, it's OK to get to. It is within walking distance of a few restaurants if you want to cross a busy... More 

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Miami, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 27, 2015

Hotel looks much better from outside, room felt rather old including very basic bathroom. Positives Staff was very friendly and did a very good job cleaning the room. Breakfast I would say was much better and abundant than average for these type of hotels. Negatives Main entrance in the "back" part of the parking lot which makes it difficult to... More 

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Talisha D, General Manager at Holiday Inn Express Bonita Springs, responded to this review

Thank you JRiquezes for sharing with us your recent experience at our Holiday Inn Express in Bonita Springs. We value your business and appreciate you staying with us. I am pleased that our friendly staff, clean rooms, and above average breakfast bar helped to make that portion of your stay pleasant. I do understand how frustrating the way the building... More 

Clearwater, Florida
Contributor
18 reviews 18 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

We stopped at the Holiday Inn on our way to Ft Lauderdale. The staff was both very friendly & helpful. Excellent breakfast buffet. Everything was hot and fresh. I would recommend this hotel if you are in the Bonita Springs area.

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Additional Information about Holiday Inn Express Bonita Springs

Address: 27891 Crown Lake Boulevard, Bonita Springs, FL 34135
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Bonita Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Bonita Springs 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Bonita Springs Hotel Bonita Springs
Holiday Inn Bonita Springs
Bonita Springs Holiday Inn

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