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Holiday Inn Express & Suites Bonifay

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115 Washington Dr, Bonifay, FL 32425
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1 room 1 adult
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Holiday Inn Express & Suites Bonifay
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95 Reviews from our TripAdvisor Community

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Saint Augustine, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I wasn't expecting much when we booked this, just a Holiday Inn off the Interstate. But I was very surprised by the staff and the cleanliness. Renovations are going on and it was still clean. The room was sa proud and very clean. The breakfast was great. Plenty of healthy options and a super neat pancake making machine. The coffee... More 

Helpful?
Thank Shanlaurence
United States
Level Contributor
153 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is not the newest Holiday Inn Express, but it still offered a nice place to stay with comfy beds, good wifi and clean rooms. We would stay here again if traveling through Bonifay. One comment if management reads this review, and it's really more of an opportunity to improve than a complaint. Front desk staff was competent, but not... More 

Helpful?
1 Thank SunDiego123
Crystal R, General Manager at Holiday Inn Express & Suites Bonifay, responded to this review

Thank you for your review on our hotel Holiday Inn and Suites in beautiful Bonifay Florida . We are delighted that you found our hotel Clean, Comfy,and enjoyed the wifi connection. The front desk is new and learning and we work everyday to better guests experiences in the hotel . Have a wonderful day and Safe Travels More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

Stopped here on our way home from Disneyworld. It was great for a quick stop over off the highway. Hotel was clean. Bed was comfortable. Breakfast was pretty good too. I'd recommend this hotel to families needing a break from the road.

Helpful?
Thank Heidi M
Huntsville, Alabama
Level Contributor
620 reviews
429 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
3 of 5 stars Reviewed November 28, 2015

This is a typical Holiday Inn Express with no surprises. The rooms were large and the bed was comfortable. They had peanut butter cookies set at the front desk the evening we were there. The sheets weren’t as soft as I prefer but the bed was comfortable. The internet was responsive. Breakfast was good. The OJ and sausage gravy were... More 

Helpful?
1 Thank AGoingGal
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Bonifay, responded to this review

Dear AGoingGal, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Grayson, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 28, 2015

We have stayed here several times before and never had this much trouble! Our beds stayed dirty even when asked to change the sheets didn't for 3 days and yes the sign was hung on the door to change them. The staff was so rude and disrespectful and snobby, our heat or air would not work when we asked them... More 

Helpful?
1 Thank Josh Michelle T
Camden, Tennessee
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 21, 2015 via mobile

The good- Room was clean The bad- Wi-fi is basically non existent The girl at the desk said it worked for her and she could not do much for me TV- 4 channels only The UGLY MOLD in bathroom We were told it was a problem throughout the facility. No offer to change rooms. You are right,we should have left.

Helpful?
1 Thank donmf150
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Bonifay, responded to this review

Dear donmf150, Thank you for taking the time to review our property. I am pleased to note that you found the room clean. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute... More 

Woodbine, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 11, 2015

Let me start with the good. The hotel was clean and an OK location. The breakfast was very good! And the bad is not terrible but I don't know if I will stay here again (over priced). I thought for the price they a charging for that area it would be of much higher standards than the hotels around it.... More 

Helpful?
1 Thank Douglas C
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Bonifay, responded to this review

Dear Douglas C, Thank you for writing a review about your recent stay with us. It is nice to hear you positive feedback about the cleanliness, nice location and very good breakfast option. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It seems that we were not able to execute an exemplary... More 

Land O Lakes
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 8, 2015

We stayed here with our 8 year old grandson on a trip to Northern Florida. We stayed here because of the good reviews on Trip Advisor and we were not disappointed. The room was clean and comfortable. We would stay here again.

Helpful?
Thank kmne16
Venice, FL
Level Contributor
246 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed October 28, 2015

This is the 2nd time that this location has fallen in the right spot for our cross country trip. It is a little hidden, so you are not right on top of highway traffic and there are at least 2 fast food places within walking distance. The pool is outside and I don't think there is a spa, but in... More 

Helpful?
Thank Sharon Z
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Bonifay, responded to this review

Dear Sharon Z, Thank you for staying with us and leaving us a review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I apologize if we were not able to exceed or at least be at par with your expectations especially with the cleanliness of our air conditioning units. While we understand... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2015

The people at the check in desk were delightful and friendly. The rooms were clean and nice. The room had a refrigerator, microwave, and a one cup coffer maker. Was easy to get to from the interstate.

Helpful?
Thank Nancy L
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