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All 26 Boca Raton hotels

Embassy Suites Boca Raton

3.5 of 5 Hotel   |   661 NW 53rd Street, Boca Raton, FL 33487
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Ranked #13 of 26 Hotels in Boca Raton
A recent review
4 of 5 stars Reviewed July 1, 2013
IBLee Tampa, Florida, United States
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548 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Boca Raton
See the most recent reviews
Tampa, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2013

This is an older building but it was clean, the staff was friendly and the breakfast was awesome as usual! We arrived late but were welcomed quickly by staff. The directional signs from the Interstate were helpful because the area was unfamiliar. Even though a large family reunion was going on at the same time the staff did a great... More

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Quincy, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2013

Was very pleased with my stay here didn't have all the problems like I had at the fairfield inn. The staff was very nice, room was price right and bed was comfortable, nice place for price and convenient location in Boca raton.

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Tampa, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 19, 2013

the hotel smells bad, very damp musty rooms, poor service. hotel staff indifferent to problems. ice machine did not work, staff said they would correct it, did not happen. bad,bad,bad,bad,bad,bad,bad,bad,bad,bad,bad,bad,

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Florida
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

Went for a wedding. If you're looking for the beach then this isn't the place. But of you're here for business, need to be close to Tri-Rail or to be out west of the city then this is good. Rooms are large and clean, the staff is nice and the breakfast is free. The only thing is that it was... More

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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 17, 2013

I stayed at this hotel for 3 nights arriving on Thursday and leaving on Sunday. The hotel is overrun with guests that either are new to hotels of have no idea or when to tone it down. It was loud with many kids sports teams , screaming families and pushy parents. The lobby and common areas were dirty and worn.... More

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Lakeland, Florida
Top Contributor
119 reviews 119 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed June 10, 2013

When leaving the hotel we filled up our waters with ice and because of watching restaurant impossible we always check to make sure that it is clean, unfortunately there was dirt in the ice. Would have informed the desk clerk of the fact but she didn't inquire about our stay indicated to me they didn't care. We had dinner in... More

Was this review helpful? Yes
BocaRatonEmbassy, Director of Sales at Embassy Suites Boca Raton, responded to this review

Thank you for taking the time to share your feedback and highlighting the issues you had with your experiences here at the hotel. We have now addressed these issues with regards to your experience as well ensuring they do not happen in the future. This type of feedback, however disappointing to read, does provide a great tool for training our... More

Boca Raton, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 10, 2013

If you are expecting the usual high standards of Embassy Suites then I would avoid this one. From the accommodations to the restaurant to the facilities they fall short. The service staff from servers through housekeeping and including the front desk are very cordial, but do not produce the results expected of a brand name facility. Our stay was for... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
BocaRatonEmbassy, Director of Sales at Embassy Suites Boca Raton, responded to this review

Thank you so much for taking the time and filling out a review from your stay with us. We take these reviews extremely seriously and are always looking for feedback on how we can improve our product and guest services to meet and exceed your expectations each and every stay. I have shared your feedback with the appropriate Department Heads... More

Boca Raton
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 7, 2013

a 10 rating thru-out the hotel everyone was cordial and food was great hotel is going to be refurbished. great free breakfast and evening snack and drinks. all employees knowledgeable and caring great stay while our home was under water and being dried out

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
BocaRatonEmbassy, Director of Sales at Embassy Suites Boca Raton, responded to this review

Thank you for your kind words regarding our hotel. I really appreciate you taking the time to let others know what you thought in regards to our hotel. We look forward to welcoming you back soon! More

Mount Dora, Florida
2 reviews
5 of 5 stars Reviewed June 5, 2013

A gorgeous atrium houses the Evening Reception and complimentary breakfast as well as a high quality restaurant.....staff was attentive to our needs, questions and requests. The parking is free, but valet parking is available as well. The hotel is conveniently located, just a few moments off I-95.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
BocaRatonEmbassy, General Manager at Embassy Suites Boca Raton, responded to this review

Wow...Thank you for your kind words; I am glad you had a wonderful stay with us. I appreciate you giving feedback on all of our key service areas. Thank you More

Mississauga, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2013

We usually stay at the Hilton's but decide to give the embassy suites a try.......what a great surprise! A very open and modern hotel, great staff, clean well maintained rooms and on top of that a free breakfast & happy hour.......perfect!

Was this review helpful? Yes
BocaRatonEmbassy, General Manager at Embassy Suites Boca Raton, responded to this review

Thank you for telling us about your recent stay. I appreciate you giving our Embassy Suites a try and glad we delivered on our Promise. You also talked about our key attributes friendly staff, Breakfast and Complimentary Managers Reception. Come back soon. Thank you. More

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Additional Information about Embassy Suites Boca Raton

Address: 661 NW 53rd Street, Boca Raton, FL 33487
Phone Number:
Location: United States > Florida > Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Boca Raton 3.5*
Number of rooms: 263
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Also Known As:
Boca Raton Embassy Suites

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