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Embassy Suites by Hilton Boca Raton

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661 NW 53rd Street, Boca Raton, FL 33487
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Embassy Suites by Hilton Boca Raton
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848 Reviews from our TripAdvisor Community

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glen cove, ny, United States
4 of 5 stars Reviewed 2 days ago NEW

A good choice for its price point. Having a suite enhances the comfort of its guests. The rooms are well laid out and the bed is extremely comfortable.The breakfast buffet and "happy hour" are definitely pluses in choosing this accommodation. In particular, the wait staff are generally helpful and friendly. Another big plus is access to a computer in the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Linda H
Wheeling, Illinois
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 4 nites following a cruise. Hotel is easy to find off route 95 good beds full breakfast including eggs and pancakes made to order Note that this can be a very busy hotel and it is hard finding parking. If this is the case, there is a parking garage behind the hotel. There is only one small sign which... More 

Helpful?
Thank Steve-the-paperman
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this kind review and noting our great location, good beds and our complimentary breakfast. We look forward to welcoming you back when you next return to the area. At Your Service, Manny O'Neill More 

Miami, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My stay at the Embassy Suites last weekend February 5 -6 was awesome. To make it even more special was what a staff member did not do when a guest at the hotel spoke to her rudely for doing her job. While a friend and I was having breakfast about 8:30am Saturday a waitress came to our table to remove... More 

Helpful?
Thank nap4short
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this great review and noting the positive attitude of our staff, even when they are being treated rudely. I will be sure to provide our restaurant server with this review, as I know it will make her day. It is guests like you that reminds me why I am in the hospitality Industry and I thank you... More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I found myself in a predicament that was so humiliating. I work for the Fire Department and wanted to have lunch in a relaxing atmosphere so I drove to the Hotel and had lunch at their restaurant. When is was time to go back to work, I realized my wallet was not in my purse. This had never in my... More 

Helpful?
Thank vozbourne
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

It is always great to read when one of our staff members provides one of our guests with outstanding service. In this case it was our Restaurant Supervisor and you can be sure I will be providing Jeff with this great review and I can't wait to see the look on his face when I present this review to him,... More 

Ocean City Maryland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a great Embassy Suites with a super friendly staff! This is a great location to unwind while working and traveling for Best Aquatic Management. The location is convenient to 95 and centrally located between Atlantic east Florida locations. Staff and restaurant were awesome! I'll be back to this location for sure!!

Helpful?
Thank BestAquatic
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this great review and noting our awesome Staff and great location. On your next stay at the hotel please ask for me, so I can thank you personally for you kind words. At Your Service, Manny O'Neill More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My spouse and I have been staying at this this hotel for the last 4-5 years in our annual pilgrimage away from January-February ice in the northeast. The hotel has been comfortable, reasonably priced (although increasing rapidly in the 2016 season), and anyone reading the various reviews know that the high spots are the morning made-to-order breakfasts and the evening... More 

Helpful?
1 Thank Gary L
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this great review and noting our pleasant and kind staff. It is not often that one of our guests takes the time to recognize the exceptional service provide by one of our dedicated kitchen staff members. I will be sharing this review with Derrick and be sure, the look on his face... More 

Centreville, Virginia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights when weather cancelled out flights home. The hotel is in a great location, in close proximity to lots of shopping and restaurants. The hotel staff was very nice, with the exception of someone from housekeeping that groused when we needed a replacement iron. The hotel itself is very pretty and has a wide open layout... More 

Helpful?
Thank VA_TDH
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this kind review and pointing out the nice staff, great location and the ambiance of our hotel. I would like you to know, I have met with our Housekeeping staff and have coached them on the importance of providing our guests with polite, friendly and professional service to ensure this does not... More 

Mountain Home, Arkansas
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 4 days and the stay was quiet and uneventful! Located close to plenty of places to eat. Has a heated outside pool and a great exercise room. The room had plenty of room for work and separate space for living.

Helpful?
Thank David T
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this kind review and noting our great exercise room, location near many area restaurants and our large 1 bedroom suites that provides a separate living room space to work from. We look forward to welcoming you back when you return to the area. At Your Service, Manny O'Neill General Manager More 

Old Bethpage, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was attending a Conference and stayed for 3 days. The weather was incredibly wet for two of those days with confirmed tornados in the immediate area. I must say the hotel operated smoothly with no power outages and all activities remained on schedule. The complimentary breakfast is the best bar none in the entire hotel industry and the evening... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas K
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this great review and pointing out our seamless service you received during your conference in spite of the stormy weather you experienced during your stay at the hotel. I also want thank you for your kind comments concerning our complimentary breakfast being " the best bar none in the entire hotel industry." I want you to know... More 

Fort Lauderdale, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

On arrival, the room was musty and stale smelling and the bathroom looked dated. Breakfast was miserable as I avoided the dry scrambled eggs and got myself a made to order omelette that was rubbery, tasteless and contained 3 day old spinach. Staff were very friendly but it seems that whoever is in charge doesn't understand hospitality.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nigel A
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this review and please accept my sincere apologies that we were not able to meet your expectations during your recent stay at our hotel. It is through comments like yours that will help us improve our guest experience and I want you to know I have shared your comments with the appropriate... More 

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