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Embassy Suites by Hilton Boca Raton

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661 NW 53rd Street, Boca Raton, FL 33487
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Embassy Suites by Hilton Boca Raton
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701 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (701)
  • Mar-May only
    (169)
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Falmouth, Massachusetts
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed at this facility many times on business and found the staff to be welcoming, the facility to be polished, and the rooms comfortable. Location relative to the highway is excellent and its relatively short drive to the beach.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Atlanata, Georgia
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This was a one night stay for business. The hotel was easy to find. The check in process was quick and easy. The room was very nice and large. Room was very clean and neat. Had a large sitting/work area with a TV and then a second TV in the sleeping area. Room was very quiet and comfortable. Great complimentary... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear William, Thank you for taking the time to write a review for our hotel on TripAdvisor and most of all for your business! We are so pleased you enjoyed your stay, and that you would consider coming back. Please come back soon, we'd love to serve you again. My best, Alan Cristantiello General Manager More 

Naples, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This is a nice place but there was a leaky AC unit that kept the room warm and a puddle of water in the bathroom. In the middle of summer, this is a big issue. The staff did come in and fix the leak when reported but the air stayed warm and humid.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Ulysses, Thank you for taking the time to review us on TripAdvisor, and most of all for staying with us. I am sorry about the leak in the bathroom, and even though our team came to fix the leak during your stay, we are "on it" and we've taken the steps to correct the situation going forward. Please come... More 

Lantana, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was made comfortable during my stay and the staff was friendly and helpful. The bed was comfy, the Manager's reception was a nice way to unwind after the day and the hot tub was delightful. I would stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Karen, Thank you so much for your review on TripAdvisor, and for staying with us! We are so happy you enjoyed your stay, and please come back. That hot tub along with our Complimentary Evening Reception and Complimentary Cooked to Order Breakfast is always waiting. I sincerely hope we can serve you again soon. My pleasure, Alan Cristantiello General... More 

Kissimmee, United States
5 of 5 stars Reviewed 1 week ago

We stayed one night because we had to pick someone up at the airport. The hotel is spacious and clean. The staff is friendly. The evening reception was really great! Loved sitting in the lobby having a few drinks while we decided on dinner. The rooms are clean and spacious. Would be better if the double beds were a little... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Jeannette, Thank you so much for your kind and generous comments on Trip Advisor! I'll be sure to share them with all of my associates, as we have an all-employee meeting this Friday. I hope you don't mind!! Please come back, most of all. We'd love to serve you again. My best, Alan Cristantiello General Manager More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent Staff at the front desk. Morning Breakfast was Excellent, Pool was clean and landscaped nicely. Beds were comfortable, plenty of pillows!!!!!! Loved the complementary toiletries . Some areas need a little updating. A lot of the rooms have a old musty moldy smell. I don't know if it was due to the area or not but some rooms the... More 

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Good day, and thank you for your comments on TripAdvisor! I'll be sure to share them with my team, in particular our Food and Beverage Director and Executive Chef regarding your comments about room service. Also, that Gazebo you mentioned is actually in the process of being dismantled. I appreciate you looking out for us. Please come back, we'd love... More 

austin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Not the best complimentary breakfast in the world, but it is buffet style and includes cooked-to-order omelettes, a few fresh fruits, etc. Spacious and open - which we needed for our group interactions, interviews. Traveled on business. Wish I would have gotten a tour or outline of the facilities upon checking-in

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Ashley, Thank you so much for your generous comments on TripAdvisor. We really appreciate the feedback. Just to let you know, Embassy Suites is upgrading the standards for breakfast, and it will be even more appealing. Please come back so you can try it again, and we'd love to serve you. My best, Alan Cristantiello General Manager More 

Boston, Massachusetts
4 of 5 stars Reviewed 2 weeks ago

The property overall was great! Breakfast and the evening reception were spot on! As well as the friendly front desk who greeted me each and every time with a smile! Truly Enjoyed my stay ,except for one poorly trained manager? (I could not tell by how unprofessionally she was dressed if she was the manager) She was in the restaurant... More 

Was this review helpful? Yes 1
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Mike, Thank you for the feedback on your most recent review on TripAdvisor. The Associate you are speaking of was indeed a new hire, and still in training. No excuse however, you should be served by someone who can take care of your needs. We'll do a better job with the training. I'm sorry for the inconvenience, but we... More 

Miami, Florida, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean. Free hot breakfast in the morning was great. Head down stairs in the afternoon for the mangers reception, lots of drinks to choose from I personally liked sangria. The staff was very friendly and willing to help with any issue. The only issue I had was being charged $10 for bottles of water I... More 

Was this review helpful? Yes 2
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Annette, Thank you so much for your kind review on TripAdvisor! We really enjoyed having you, and I certainly wish you will come back to see us again. It would be our pleasure to serve you some more of that Sangria! I personally love it too! Please come back soon and thanks again, Alan Cristantiello General Manager More 

Florida, United States
5 of 5 stars Reviewed 2 weeks ago

The facility is very clean and well taken care of. The Staff is very helpful and went out of their way to make sure everything was satisfactory. The conference rooms were very nice although the HVAC was a little on the cool side especially when coming in from outside. Other than that, my experience was very pleasurable.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear tom, Thank you so much for your kind review on TripAdvisor! We really appreciate the feedback. So sorry for the temperature in the meeting room. We'll work on that with our Engineer as we look to upgrade our cooling system shortly. Most of all, we hope you come back soon. We'd love to serve you again. My best, Alan... More 

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