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Embassy Suites by Hilton Boca Raton

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661 NW 53rd Street, Boca Raton, FL 33487
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Embassy Suites by Hilton Boca Raton
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Embassy Suites by Hilton Boca Raton
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727 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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    (727)
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    (169)
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    (173)
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    (187)
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Kissimmee, Florida
5 of 5 stars Reviewed 2 days ago NEW

My first experience and it was great! Quick check in. Breakfast was good! Bartender was awesome! He reminded me of my daddy. Very clean rooms and the bed was comfy. Close to restaurants. Very nice getaway location. Best brand out there by far!

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you so much for such a complimentary review! It was great having you stay with us. I will pass on your compliments to Gary, our great bartender. That je reminds you of your Daddy, we think that's GREAT! Please come back, we'd love to serve you again. My best, Alan Cristantiello General Manager More 

Chicago, Illinois
Level Contributor
87 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A typical Emabssy Suite that is below an average Embassy suites. Staff is nice and rooms are acceptable but in a need of an update. No safe, no safe behind the desk to hold an iPad, Beds and pillows that do not meet a comfort standard. Location for getting places is good but unless the price was right not worth... More 

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Richard, Thank you for the review, much appreciated. Just to update you, we are having new in-room safes installed before the end of the year, certainly big enough for laptops. I'm sorry we didn't have them in the suites yet, but we'll been ready for you on your next visit. Hopefully, you'll return so we can make your stay... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

It's not exactly near the beach but the neighborhood appears to be safe, the staff is very friendly and attentive. Very good service. Complimentary breakfast is a good value, the rooms are clean, the building is clean and appears to be well maintained. The only down side is the noise from the main hallways overlooking the atrium.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear David, Thank you so much for your very kind review on TripAdvisor! I appreciate the feedback, because it is so good to hear from our guests and to take your comments and share them directly with our team. Please come back, we would love to serve you again. Thanks so much for your valued patronage. Best regards, Alan Cristantiello... More 

Cumming, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This Embassy Suites while in a decent location had several pros and cons. The lobby area has been nicely updated and the complimentary breakfast is well supplied with a variety of choices. The staff is extremely pleasant and helpful. Management seemed dedicated to making sure everyone enjoyed their dining experience.There is ample lighted parking and would serve nicely on a... More 

Was this review helpful? Yes 2
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Good day, and thank you for your review on TripAdvisor. We thank you for your recognition of our service. We are truly dedicated to making your stay memorable, and if we should fall short to "Make it Right". We appreciate your comments as well regarding housekeeping, and I will make sure they are reviewed by our Executive Housekeeper. Please come... More 

Lutz, Florida
4 of 5 stars Reviewed 1 week ago

The hotel was very busy and unable to fulfill our high floor request. Not a huge problem but our room was extremely humid. The AC was set very low & still very warm. The floors & sofa were damp from all the humidity. Hair on shower curtains, doors had some unknown dirt on them & floor was not vacuumed from... More 

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Good day, and thanks so much for your review on TripAdvisor. I'll make sure our Executive Housekeeper is aware of your note regarding the quality of housekeeping in the suite. Also, I will pass on to Barb, our bartender, how much you enjoyed her service. She's great. Please come back, we would love to be of service to you again.... More 

1 review
1 of 5 stars Reviewed 1 week ago

I was treated extremely poorly by this hotel's reservations staff, when a reservation was fraudulently booked on the 13th of July, for the 13th of July, when I was out of email/computer access. When notified of a no show in my spam folder when I returned to the office on the 15th, I contacted the hhonors staff, who told me... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Mr.Jeffers, thank you for alerting us. While we found that your company had some challenges in making reservations for you and other guests in duplicate and with incorrect arrival and departure dates, it is certainly up to us to "Make It Right". We could have handled the follow up much better here at the hotel, and we have taken... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

The suites are quiet and comfortable. The order to cook breakfast is great. Lunch and Dinner menu is ok. Manager's happy is a good event to unwind. There are lot of places to eat around here. I wish they provide Valet. I will be happy stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Krishna, Thanks for your kind review on TripAdvisor. We do offer valet services, just ask at the front desk....we'll take care of it for you! Please come back, we enjoyed having you stay with us and hope you come back. Sincerely, Alan Cristantiello General Manager More 

Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been staying at the embassy suites for the last several nights and overall it has been a good experience. Beds are relatively comfortable and the breakfast and happy hour are fantastic. My only complaint is on housekeeping and maintenance. My room has some big opportunities in this regard; stained sofa and pillows and a squished bug on the wall... More 

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Good day and thank you for the review on TripAdvisor! We appreciate the feedback, and we're so pleased you enjoyed the breakfast, evening reception and our comfortable beds. We also appreciate the feedback on the housekeeping and the vending area, and we've remedied these issues. I've also used your notes as a training tool, so a big THANK YOU! Please... More 

Saint Augustine Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel based on location. We were touring FAU. I am glad it was only one night. The hotel staff were very pleasant but the odor in the hotel was overwhelming on the third floor. It was reported to us as an issue with humidity. They apologized and upgraded our room. The next room was better (7th floor)... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Hello, and thank you for your very helpful review on TripAdvisor. I've shared your comments with my team, and in particular with our Housekeeper and Engineer. We'll make sure we are on top of the issue you mentioned. I also thank you for your comments about our service, and hope you will stay with us again. We are so convenience... More 

Venice Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has been beautifully updated from the lobby to the linens. The breakfast is soup to nuts & the happy hour is a great plus that lasts 2 hours. I wouldn't stay anywhere else except their sister hotel in Deerfield Beach on the beach.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Sharon, Thank you for the wonderful review in TripAdvisor! We are so please you enjoyed your stay, and the wonderful amenities we have here at Embassy Suites by Hilton-Boca Raton. Please come back, we would love to serve you again. It would be our pleasure! Sincerely, Alan Cristantiello General Manager More 

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