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Embassy Suites Boca Raton

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661 NW 53rd Street, Boca Raton, FL 33487
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Embassy Suites Boca Raton
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Embassy Suites Boca Raton
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646 reviews from our community

Traveler rating
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    108
    63
    36
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219
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Long Island, NY
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed here for convenience but was very disappointed with our room. We appreciated the newish furniture and carpets but it did nothing to hide the flaws: bath sink had multiple cracks and someone else's hair in it, the toilet leaned to one side, air conditioning vents were rusted and moldy, ceiling light fixture full of dust, the room was very... More 

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San Francisco, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice property, it appeared clean and generally well maintained which is why I was very surprised that the always courteous staff needed some upper management intervention to accomplish basic house keeping.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Jacksonville, FL
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here several times before and never been disappointed. We were there with the Cadillac Allante Car Club so it was extra fun seeing old friends. Several nights we went down for happy hour and ended up staying for dinner. The restaurant in this hotel is just wonderful the food is great and so is the service. The... More 

Was this review helpful? Yes 1
Cortlandt Manor, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The restaurant and bar staff were wonderful, efficient and friendly. My rooms were clean and spacious and I would gladly stay here again. The only drawback was a lot of noise in the morning as the cleaning crew seemed to have a "meeting" in the hallway right outside my living room, which made it impossible to sleep as long as... More 

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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everyone who I came across was friendly and smiling despite being quite busy. The food and drink service was fantastic! Words can not comprehend how Jeffrey Katz was amazing as both a waiter and bartender. There is another woman who's name I cannot remember but she worked fantastic under great pressure despite less than reasonable patrons. You all did a... More 

Was this review helpful? Yes 1
Hollywood
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had a class reunion here, food was great, suites are up to date, breakfast free, cocktil hour with drinks etc free, a few mie from boat trips from boca, great restaurants near by, and even more restaurants in del ray beach area.

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Gainesville, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The clerk that checked me in was not very friendly. The rooms were clean, but a little worn. Free happy hour bartender was a grump and so was the man that checked our room key for breakfast buffet. Worst buffet breakfast of all the Embassy Suites I have visited. They had a problem keeping up with the food and the... More 

Was this review helpful? Yes 1
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Good day, and thank you for taking the time to let us know about your most recent stay with us. I will bring your comments to our next staff meeting and review them with my team. Each and every employee in the hotel will be made aware of what you experienced. I am sorry we couldn't do better, but hope... More 

orlando, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this area and this hotel is one of the best in the entire area for the cost. The lobby is very inspiring when yo walk into the hotel. I will be back again soon when I need another night to stay over !

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Dear Louis, Thank you for your kind and generous comments regarding your most recent stay. I am pleased you enjoyed it, and hopefully you will come back again. We really appreciate your business. Please come back! My best, Alan Cristantiello General Manager More 

Cheshire, CT, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed for 10 days at the Embassy Suites in Boca Raton. It would have been helpful if the hotel, on their web page, indicated that the facility is located very close to a VERY active train track. The 1st morning we were there I went down for the complimentary breakfast. Save your time. It sucked. Dried out eggs and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Dear Gerald, So sorry for the inconveniences during your stay. I will address each and every issue with my Executive Housekeeper and Chef, as you described. Please know that we value your business and hope to have you back. We will "Make It Right" next time. If you are planning to be in the area in the future, please feel... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have really enjoyed our stay at this Embassy Suites. The hotel has been recently renovated and it was very pleasant. The location is extremely convenient. We liked the complimentary happy hour. The staff was friendly. The happy hour staff really worked hard, especially Jeffrey, who was working his tail off. The complimentary breakfast was great, too. Staff member Oscar... More 

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Dear Wendy, Thank you so much for your kind comments! I'll be sure to pass them along to Jeffrey and Oscar. Also, I'll let the Chef know about the onions in the omelet. Sorry about that. Please come back, we'd love to serve you again. My best, Alan Alan Cristantiello General Manager More 

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