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Embassy Suites Boca Raton

3.5 of 5 661 NW 53rd Street, Boca Raton, FL 33487
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Embassy Suites Boca Raton
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Embassy Suites Boca Raton
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598 reviews from our community

Traveler rating
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    99
    60
    31
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202
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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sherman oaks
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I am at the hotel now. I have not even been in the room more than 2 hours and have had enough problems to write my first hotel review! I am about to go to bed and the c Dimmer on the clock does not work so I cannot see what time it is. The toilet is coming off of... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at this hotel for five days the week before Christmas. It was a great experience very nice and friendly atmosphere. The restaurant in the hotel was great food with great service, especially from the manager Jeffrey who made sure we had everything we needed and checked up on us multiple times to make sure we were happy. Great... More 

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Jacksonville, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Top notch stay here and I've stayed at many Embassy suites over the years from west coast to east coast... the chef really makes the difference at this one as we ate there for dinner and services staff are awesome

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was lovely, with great accommodations, a nice happy hour, and delicious breakfast. But there was a grumpy woman at the front desk who had no sense of good customer service. She was so bad, I told the manager. The manager and all the other staff at the hotel went out of their way to show that customer service... More 

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north wales. Pa
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is fine. The rooms are OK. Our towel rack fell the first day, and was never fixed during the entire week of our stay. The greeting at the front desk was one I would expect at a fast food chain- no eye contact - just a brisk "last name?" from the clerk. The lobby bar has advertised hours... More 

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AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Good day! Thank you for taking the time to let us know about your most recent stay. I'm so sorry that you were not impressed by the service in the Bar, and we will review your comments with our team in Food and Beverage to make it better. You should always have a great experience here. Also, we'll check on... More 

South Pasadena, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Wonderful experience for both ourselves as well as our Granddaughter. We were treated with respect and friendliness. We had srtayed at this location in the past and will recommend it to our friends. The only drawback was the location of the trains to the hotel since it was a little noisy at times.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Dear Kenneth, Thank you so much for your kind comments. I'll share them with my staff, they'll be pleased to hear you enjoyed your stay. Please come back! We'd love to serve you again, and thank you also for recommending us. Certainly appreciated! My best, Alan Cristantiello General Manager More 

hingham, MA
Top Contributor
59 reviews 59 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place is very poorly run. The desk staff is unpleasant and disinterested. An overnight package came for me but I was never told it had arrived. I asked the woman at the desk for a good seafood restaurant and was told their restaurant was very good. When I asked for another choice, she said she did not know. The... More 

Was this review helpful? Yes 2
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Good day! Thank you so much for taking the time to alert us about your most recent stay. Certainly, not the way we wanted it to turn out, and to be sure, I'll review all of your comments with my team. Please, accept our apologies. I hope you give us another opportunity, we can be so much better and usually... More 

Key West, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I travel alot through out the U.S.on business.Embassy Suites in Boca Raton Florida was recommended by one of my friends.When i checked in emorin @ front desk was very helpful and professional assisting me.Also had some issues and concerns late one night and luis address those questions and he also was very professional and courteous.I will stay their again,Next time... More 

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

dear Jim, Thank you very much for the kind review. I will be sure to share it with my team, in particular Emorn and Luis, as they love hearing from our guests. Please come back! We would love to serve you again. My best, Alan Cristantiello General Manager More 

Rogers, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Close to the highway for ease of access but fairly quiet, with nice accommodations. The personnel is very pleasant, always trying to help. I use this hotel for business, so it is nice to have a place for breakfast and dinner right at the hotel. The quality of the food is good, the service very kind. The room is comfortable,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Hello again Catherine! Thanks so much for your kind comments, and to be sure I'll share them with my team. You are so kind! Please keep coming back, you are one of our favorite guests! My best for a wonderful holiday season. Sincerely, Alan Alan Cristantiello General Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Plenty of room, 2 room suite nice for my extended business stay. Towels and sheets were very stiff, room was very dusty. Included an awesome breakfast, made to order omelets, oatmeal, fresh fruit, etc.

Was this review helpful? Yes
AlCris, General Manager at Embassy Suites Boca Raton, responded to this review

Thank you JanisLyn for your nice review. I appreciate your comments, they really help, and my staff reads them all. We'll work with our housekeeper regarding the dust, sorry about that! Most of all. I hope you come back, we'd love to serve you again. My best, Alan Cristantiello General Manager More 

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Additional Information about Embassy Suites Boca Raton

Address: 661 NW 53rd Street, Boca Raton, FL 33487
Phone Number:
Location: United States > Florida > Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Boca Raton 3.5*
Number of rooms: 263
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Also Known As:
Boca Raton Embassy Suites
Hotel Style:
#8 Romantic Hotel in Boca Raton
#8 Business Hotel in Boca Raton
#12 Family Hotel in Boca Raton

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