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SpringHill Suites by Marriott Boca Raton

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5130 NW 8th Avenue, Boca Raton, FL 33487
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SpringHill Suites by Marriott Boca Raton
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215 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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There are newer reviews for SpringHill Suites by Marriott Boca Raton
See the most recent reviews
Los Angeles
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed November 7, 2012

Did not enjoy my stay here. My room seemed dirty and musty. Although square footage in the room was decent, the layout was terrible. No space to walk around the beds, all of the space at the front of the room by the sink/kitchen. Fortunately I was in and out of here just to sleep. I did have the free... More 

Was this review helpful? Yes 1
SpringHillSuitesBoca, General Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Hello LAcurlgurl, Thank you for your feedback as it is very important to hear our guest's experiences. I wanted to inform you that we are currently under a full guest room renovation and refresh on target to be completed by the end of December this year. We are addressing the exact issues you described in your review in our upcoming... More 

Arlington, Massachusetts
2 reviews
5 of 5 stars Reviewed October 30, 2012

My husband and I were so impressed with our previous stay at Springhill Suites that we brought our friends (another couple) with us for this visit. Starting with the first person we met at the front desk to our experience with breakfast to our experience in the computer room to our experience at their beautiful pool, we can not say... More 

Was this review helpful? Yes
Ocala, Florida
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed September 9, 2012

I stayed here for three nights for a business trip. The room was large and the bed was comfortable. The warm cookies at the end of the day were perfect. The reasons I didn't rate it five stars were because there were crazy ants in the vanity area and on the nightstand, the breakfast (although hot) was the same every... More 

Was this review helpful? Yes 1
SpringHillSuitesBoca, General Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Hello jentlewolf, Good day and thank you for your positive feedback on Trip Advisor. We value all our guests feedback so we can always strive to improve. We have had some isolated issues with "sugar ants" due to the heavy amount of rain that came through south Florida over the last few months and we are addressing these issues immediately.... More 

San Antonio, Texas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 24, 2012

The bedding is very scratchy, pillows are lumpy. The bathroom is old and musty. This propoery is old. There are so many hotels in this area, don't settle and stay here. I had to stay here as I was a part of a group.

Was this review helpful? Yes 3
SpringHillSuitesBoca, General Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Dear KeepGoingWest, Thank you for taking the time to provide us with some feedback about your stay. Our guests’ feedback is invaluable to us as we use it to continually improve our hotel and our guests’ experience. We would like to let you know that we are in the midst of planning a re-fresh of our hotel. We will make... More 

Fredericton, Nb
Level Contributor
103 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed August 14, 2012

The staff are the shining stars at this hotel. Check-in was wonderful, the young woman at the desk was friendly, with a great big smile and a warm welcome even though it was getting late into the night when we arrived. The room was exactly what I had booked and the extras in my profile were provided which was appreciated.... More 

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New York City, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 7, 2012

Stayed here overnight with 2 young kids. Staff was helpful, especially breakfast lady, warming up the milk for kids, rooms were modern and clean. Slept comfortably, breakfast was great. Our suite had 2 tvs. Will stay again if in the area. Thank you.

Was this review helpful? Yes
Winter Springs, FL
2 reviews
4 of 5 stars Reviewed July 15, 2012

Our weekend stay at the SHS in Boca Raton was very enjoyable although it started off on the wrong foot. After checking in, we went up to our room and thought the TV had been left on. Turns out the folks in the next room were having a conversation (heard through the adjoining room door). But it sounded like they... More 

Was this review helpful? Yes
Lewisville, Texas
Level Contributor
707 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
3 of 5 stars Reviewed July 2, 2012 via mobile

I stayed here for one night on business and cannot recommend it for experienced travelers. Although the breakfast area is well appointed and maintained, the hallways, elevators and rooms were not. On the 3rd floor elevator landing, the carpet was badly spotted. In one of the two elevators, the floor button panel depressed inwards because it had come loose from... More 

Was this review helpful? Yes
Management response:

Dear Mohsman, Thank you for taking the time to rate our hotel from your past stay with us. We appreciate your feedback and are in the process of upgrading not only our room package but our public areas. In addition, we have addressed your other concerns regarding the elevator, toaster and carpet conditions with our staff and are acting immediately.... More 

Santa Rosa, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 22, 2012

Just stayed there for 5 nights in June. It was a great value for the money, better than expected (esp considering the great rate we got through Hotwire). Front desk staff were very helpful and friendly - even recommended restaurants where we could get a discount if we showed our room keycard. The room was spacious and incredibly clean, even... More 

Was this review helpful? Yes 1
Worcester, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2012

My sister and I stayed at this hotel for 5 nights, and we couldn't have been more pleased with the place! Never having used Hotwire before, we weren't sure what to expect. First thing was that it was super close to where we needed to be...BONUS! We were pleasantly surprised by everything this place offered and the level of comfort.... More 

Was this review helpful? Yes 1
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