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SpringHill Suites by Marriott Boca Raton

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5130 NW 8th Avenue, Boca Raton, FL 33487
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1 room 1 adult
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SpringHill Suites by Marriott Boca Raton
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263 Reviews from our TripAdvisor Community

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Cherry Hill, New Jersey
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The bed was comfortable, the room was quiet, the hotel was clean. I did not like the toilet seat being open in the front, it was uncomfortable and we had to jiggle the toilet handle sometimes to make the toilet stop running, however it flushed well once we got it to stop running. We were only there two nights so... More 

Helpful?
Thank 112Les
1 review
2 of 5 stars Reviewed 1 week ago NEW

We have stayed at this hotel many times when visiting family in Boca Raton with no problems. However during this 9 day stay my items went missing from my room including a brand new ipad. As soon as I noticed it missing I reported it only to be told staff would look into it. I asked to speak to a... More 

Helpful?
Thank Diane H
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Dear Diane H, Thank you so much for choosing to stay with us again on your trip to Boca Raton in December! Please accept my sincere apology for your concerns regarding your stay. I am sorry you did not realize you were working with some of our Leadership team to investigate your missing IPad and problems with your credit card.... More 

Zion, Illinois
Level Contributor
254 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 2 nights in January 2016. Easy Checkin, easy checkout except for I handed them a different credit card to charge than I had used at booking and it charged the original card anyway. Tv did not want to turn on 2nd night at first but then finally it worked. Nice kitchen area also!

Helpful?
Thank WillTravel2TryFood
The World
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and equipped well for long stays. The breakfast was good and the staff in the breakfast service was fun and engaging. The front desk staff was always smiling and it was hard to get used to them knowing us, and addressing us with a welcome home feel each day during our stay.

Helpful?
Thank Pablo R
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

Stayed overnight for business. Booked two weeks in advance with business card. Called the night prior to confirm all arrangements. Arrived after 12 hour day to be told "no record of business arrangements". Provided email documentation to staff containing evidence of prior arrangement and all information. Room was OK. Nothing special. Not pristine clean, missing blow dryer, lacked adequate towels,... More 

Helpful?
Thank Sarah A
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Dear Sarah A. Thank you for taking the time for sharing your experience. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I would like to apologize for inconvenience you experienced. Our goal is to ensure that we have... More 

Trinidad and Tobago
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Trip Details: We stayed here two nights before heading to Orlando. Perfect for a short stay. Room: The room was very clean and comfortable. We had a long flight and this room met the expectations of a very exhausted couple. Staff & Location: Pleasant staff & quick check-in. The area seemed quiet but safe.

Helpful?
Thank TheCollymores
aberdeen
Level Contributor
80 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 1 week ago

Room felt small. Bathroom without a sink. Marriott breakfast was standard but Saturday and Sunday was packed and uncomfortable. Lounge area was unused in evening so the hotel felt it had no atmosphere Would not wish to pay over $200 per night for this accommodation Pool area was nice Stay in the embassy suite if available

Helpful?
Thank fourstaronly
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Good Afternoon, Please accept our sincere apology for not meeting expectations. We value and welcome our guests with the anticipation of developing relationships and building bridges. If your travels bring you back to the South Florida area we hope you would allow us another opportunity to better serve you. Best Regards, Hope More 

Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelling through life should be an adventure but when night time falls and you are in a strange city there is nothing more comforting that the beckoning light of a familiar hotel chain that is known to maintain high standards for a reasonable price. The SpringHill Suites brand by Marriott is just such a chain. Consistently high standards of comfort,... More 

Helpful?
Thank Graham S
Fort Myers Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very clean and updated. The rooms are generous in size and very comfortable. The staff was excellent. The free breakfast was very good and there was plenty of staff that kept things going well throughout the breakfast service. I was very impressed by my entire stay experience and will definitely be using this hotel again in the... More 

Helpful?
Thank Brian K
hawaii
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had come off a cruise and were staying at the SpringHill while visiting family and friends. The service we received was outstanding. The Breakfast had a large variety of foods and the hotel's kitchen people were constantly replenishing the dishes when they weren't keeping the counters clean. Our room was large and included a small sitting/working area as well... More 

Helpful?
Thank baloha
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