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SpringHill Suites by Marriott Boca Raton

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5130 NW 8th Avenue, Boca Raton, FL 33487
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1 room 1 adult
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SpringHill Suites by Marriott Boca Raton
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265 Reviews from our TripAdvisor Community

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Naples, Florida
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Something is terribly wrong with the A/C system in this hotel. The stay was not a good one. The hotel smelled terrible. After telling the management about my concerns (the first room they gave me had an overpowering smell of cheap air freshener and the second of dirty sneakers), they took me to a third room that smelled and was... More 

Helpful?
Thank Naplesinlove
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Dear Naplesinlove, Thank you for taking the time for sharing your experience without Hotel. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I would like to apologize for inconvenience you experienced Our goal is to ensure that we... More 

Falls Church, Virginia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was very comfortable. The front desk was friendly and helpful. The location was convenient and a short drive to restaurants, parks, and beaches. The breakfast was fine with juice, eggs, fresh fruit, bagels, etc. There was a refrigerator in the room, and free WIFI. It was definitely nicer than I expected.

Helpful?
Thank happy672
Cherry Hill, New Jersey
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

The bed was comfortable, the room was quiet, the hotel was clean. I did not like the toilet seat being open in the front, it was uncomfortable and we had to jiggle the toilet handle sometimes to make the toilet stop running, however it flushed well once we got it to stop running. We were only there two nights so... More 

Helpful?
Thank 112Les
1 review
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times when visiting family in Boca Raton with no problems. However during this 9 day stay my items went missing from my room including a brand new ipad. As soon as I noticed it missing I reported it only to be told staff would look into it. I asked to speak to a... More 

Helpful?
Thank Diane H
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Dear Diane H, Thank you so much for choosing to stay with us again on your trip to Boca Raton in December! Please accept my sincere apology for your concerns regarding your stay. I am sorry you did not realize you were working with some of our Leadership team to investigate your missing IPad and problems with your credit card.... More 

Zion, Illinois
Level Contributor
254 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 2 nights in January 2016. Easy Checkin, easy checkout except for I handed them a different credit card to charge than I had used at booking and it charged the original card anyway. Tv did not want to turn on 2nd night at first but then finally it worked. Nice kitchen area also!

Helpful?
Thank WillTravel2TryFood
The World
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and equipped well for long stays. The breakfast was good and the staff in the breakfast service was fun and engaging. The front desk staff was always smiling and it was hard to get used to them knowing us, and addressing us with a welcome home feel each day during our stay.

Helpful?
Thank Pablo R
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed overnight for business. Booked two weeks in advance with business card. Called the night prior to confirm all arrangements. Arrived after 12 hour day to be told "no record of business arrangements". Provided email documentation to staff containing evidence of prior arrangement and all information. Room was OK. Nothing special. Not pristine clean, missing blow dryer, lacked adequate towels,... More 

Helpful?
Thank Sarah A
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Dear Sarah A. Thank you for taking the time for sharing your experience. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I would like to apologize for inconvenience you experienced. Our goal is to ensure that we have... More 

Trinidad and Tobago
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Trip Details: We stayed here two nights before heading to Orlando. Perfect for a short stay. Room: The room was very clean and comfortable. We had a long flight and this room met the expectations of a very exhausted couple. Staff & Location: Pleasant staff & quick check-in. The area seemed quiet but safe.

Helpful?
Thank TheCollymores
aberdeen
Level Contributor
80 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room felt small. Bathroom without a sink. Marriott breakfast was standard but Saturday and Sunday was packed and uncomfortable. Lounge area was unused in evening so the hotel felt it had no atmosphere Would not wish to pay over $200 per night for this accommodation Pool area was nice Stay in the embassy suite if available

Helpful?
Thank fourstaronly
SpringHillSuitesBoca, Manager at SpringHill Suites by Marriott Boca Raton, responded to this review

Good Afternoon, Please accept our sincere apology for not meeting expectations. We value and welcome our guests with the anticipation of developing relationships and building bridges. If your travels bring you back to the South Florida area we hope you would allow us another opportunity to better serve you. Best Regards, Hope More 

Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Travelling through life should be an adventure but when night time falls and you are in a strange city there is nothing more comforting that the beckoning light of a familiar hotel chain that is known to maintain high standards for a reasonable price. The SpringHill Suites brand by Marriott is just such a chain. Consistently high standards of comfort,... More 

Helpful?
Thank Graham S
Questions? Get answers from hotel staff and past guests. Ask a question

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