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Renaissance Boca Raton Hotel

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2000 NW 19th Street, Boca Raton, FL 33431
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1 room 1 guest
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Renaissance Boca Raton Hotel
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686 Reviews from our TripAdvisor Community

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Traveler rating
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    188
    95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were in town for a family party, and we stayed here with other out-of-town guests. The hotel is very nice, and so were the rooms. I did get bitten up while sitting near the hotel pool, however. Unfortunately, it rained during almost our whole stay so we didn't get a chance to go swimming. The location is very central... More 

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Philadelphia, Pennsylvania
Level Contributor
10 reviews
9 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

All good but watch out for booking . Com room descriptions offer a double room w/ dbl bed for more money than the regular room. Also odd when two of us checked in and they handed us one water bottle. Otherwise staff was friendly. Restaurant was ok for breakfast - buffet. Beds were comfy!

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear Travel2escape45, I want to thank you for being our guest. I also want to thank you for sharing your valuable feedback regarding your experience and please accept my sincere apologies for the defects you encountered . I want to assure you that I shared your comments with my Reservation team and we are checking the website with our partner... More 

Kansas City usa
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Renaissance Boca Raton (Marriott) whlle taking my son to college. It was a nice hotel. Clean. The staff, from the front desk to housekeeping, were super nice & friendly! The pool area looked tired, but it was clean. The only tip I can really give is to read the fine print on the Marriott "Look No... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear Fan2006, I want to thank you for taking your valuable time and providing your gift of feedback regarding your recent visit. Thank your for your kind words regarding our facility , cleanliness and most importantly our Ambassadors , my team members. Please also accept my sincere and personal apologies regarding our Pool area conditions and I assure you, we... More 

Clayton, Missouri
Level Contributor
143 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and I had the opportunity to stay at the Renaissance Boca Raton this summer. The location is terrific, close to I-95 (off Glades) and close to FAU, the mall, and Lynn U. The accommodations were comfortable, the rooms clean, and people were friendly. Our only disappointment was the lack of towels at the pool the only time we... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear RYKan, I want to thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to hear your positive comments regarding our services and facilities. We are sorry we fell short with the pool towels. We are taking measures to correct this. We hope to continue being your choice hotel when visiting the area.... More 

Parker, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first time to the Renaissance Boca Raton but I can assure you it will not be my last! I received amazing customer service from the moment I checked into my room. Haley at the front desk was so friendly and helpful, she gives a whole new take on "southern hospitality"! Jessica was an awesome bartender that catered... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear Tish S, I want to thank you for being our guest. I also want to thank you for taking your valuable time and providing your valuable gift of feedback. I am delighted to hear we were able to exceed your expectations and win your loyalty. I want to assure you that my team members who made the difference during... More 

Trinidad and Tobago
1 review
5 of 5 stars Reviewed 1 week ago

The Renaissance Boca Raton's name is a true reflection and likeness of the service and amenities that the hotel provides, after all renaissance means "revival" and that Hayely Carter and the staff at The Renaissance, Boca Raton, Florida did. From check in to check out to housekeeping and all between the staff extended their courtesy, whether it was 6.00 pm... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear Sherrard S, We are delighted to hear your valuable comments and happy to know that we were able to exceed your expectations by delivering the Renaissance Experience you are accustomed to. Thank you for your kind comments regarding my Ambassador Ms. Carter who is a perfect reflection of our Property and our Brand as well as the rest of... More 

Toronto, Ontario
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Renaissance was great for my business travel purposes. Upon arrival we were greeted by friendly staff and check in was a breeze. The rooms are basic, king bed, desk/chair, arm chair with ottoman, dresser and TV. My room had a small fridge but my colleague's did not and the staff offered to bring one up to the room if... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear marigoldsun, Thank you for being our guest, thank you for taking your valuable time and providing your gift of feedback . We are delighted to hear your kind comments regarding our front office team. We are also thankful to hear your valuable feedback regarding your room amenities as well as Breakfast services. I want to assure you that we... More 

Asheville, North Carolina
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have weekly meetings here every other month, and just recently started staying overnight too. The rooms aren't anything but special, but the beds are! Super comfy with the softest sheets. I love they have room service too. The meeting space is superb and the staff is hands down the best to work with. The valet guy is super friendly... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear babigyrl5, I want to thank you for being our guest & delighted to hear your valuable comments. I hope we will continue to be the choice hotel for you and your guests. Please feel free to reach me directly for any future assistance I can personally offer, Warm regards, Mehmet B, More 

Lyman, South Carolina
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Beautiful pool area open late for those who have late night meetings to enjoy. Friendly front desk staff. Rooms was relatively clean. Plenty of space to relax and work. Restaurant food was decent. Sometimes hot and sometimes lukewarm. Prices were acceptable. Watch additional charges, paid full stay before checking in and still was surprised at check in, none of us... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear ladyroon, Thank you for being our guest, thank you for your kind comments and valuable gift of feedback . Pease accept my sincere and personal apologies regarding the extra hold we require for additional charges which we must remind to our guests during welcome and I want to assure you that we will work on being consistent on this... More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I feel like this is my home away from home. I travel weekly for work and the team at this hotel is outstanding. They always go above and beyond to make me feel welcome and comfortable. The customer service keeps me coming back here vs. other hotel chains in the area. I want to especially thank Hayley who works the... More 

Was this review helpful? Yes
mehmet b, General Manager at Renaissance Boca Raton Hotel, responded to this review

Dear Tammy N , I want to thank you for your continued loyalty as well as kind comments regarding my team members .We are delighted to hear your kind comment of being your home away from home .We hope we will continue to exceed your expectations and have you as our patron for many years to come. Thank you for... More 

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