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Renaissance Boca Raton Hotel

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2000 NW 19th Street, Boca Raton, FL 33431
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Renaissance Boca Raton Hotel
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Renaissance Boca Raton Hotel
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583 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boca Raton, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Renaissance Boca Raton Hotel is located on the perimeter of Boca Towne Center Mall and convenient to all the eateries and shops in the area. Being a long time resident of the North Broward/South Palm Beach county area, it is centrally located and you'll find yourself in a great place! We always enjoy our mini-vacations and this was worth the... More 

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Fishers, Indiana
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff here is always excellent and helpful. I have stayed here on business many times over the past several months and have noting but great things to say about the staff and facilities. In particular I'd like to commend Hayley Carter. Hayley is by far the most dynamic person that I have ever met in any of my travels.... More 

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Cincinnati, Ohio
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel may be called a Renaissance but it is definitely not Renaissance quality. it is an old Holiday Inn or Hyatt that has been converted. We stay at Renaissance all the time and this was a complete dissapointment. First and foremost the place was dirty. From the moment you walked in to the rooms it was gross. OUtside by... More 

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Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The check-in process was beyond easy and the staff was the kindest and most helpful I have ever encountered. I almost spent more to go to a 5 star, but the staff have made this hotel 5 star!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will be back. A true class act!

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Washington DC, District of Columbia
Top Contributor
57 reviews 57 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Check-in was delayed as a sole employee was left to handle several guests. (After several minutes, a disgruntled gentleman behind me in line called someone from his phone and another employee emerged from the backroom.) Much of the common areas appeared worn, shabby and in need of upgrade. Our room key did not work on our outside door to the... More 

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Perry Ellis H, General Manager at Renaissance Boca Raton Hotel, responded to this review

Thank you for your feedback. We apologize for any inconvenience caused to you. This is not the expectations we have for ourselves. We thank you for your feedback and can assure you that your next stay will be a very positive memorable experience. Perry E Hansen General Manager Renaissance Boca Raton More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Upon our arrival we could not even tell that a valet existed as there was no stand and no attendant. I had to go inside to request for someone to park our car. We checked in, the front desk staff was courteous and helpful and summoned the valet from 'the back'. Once we were settled into our room we left... More 

Was this review helpful? Yes 2
Perry Ellis H, General Manager at Renaissance Boca Raton Hotel, responded to this review

Thank you for the feedback. Please accept our sincere apologies on your recent visit as that does not sound like us. That being said you have given me some great feedback to correct. I can assure you that each and every issue will be handled. Thank you for your time. Perry E Hansen General Manager Renaissance Boca Raton More 

Massachusetts
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I vacationed at this hotel in March 2015, and it did not live up to my expectations. But first, let me tell you what is great about this hotel. The staff. Awesome! We saw Austin and Emma quite a few times during the week. They are both terrific staff members, as were all the other hotel staff. The bed was... More 

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Cleveland, Ohio, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Good I commend the front desk staff as well as the restaurant staff for courtesy, cheerfulness and professionalism. The lobby area is immaculate and well maintained. The pool area is lush and welcoming with a lovely copse of palms. The Bad Well, there is a difference between "Bad" and "Not Great," but a title that reads, "The Good, the... More 

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Aurora, Illinois
1 review
3 of 5 stars Reviewed 4 weeks ago

Recently stayed here for 3 nights as we were attending a local wedding. The hotel is fine, but not your typical Renaissance. Rooms are complete with Renaissance bedding, but the room otherwise needs some help. The air conditioning is a LOUD. It clicks on and off throughout the night but is very loud when it turns on. I can usually... More 

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Caledon
Top Contributor
78 reviews 78 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Renaissance Boca for a forth time, post cruise. They've updated some of the king rooms, but we stayed in a double room, facing the pool (only one of these available). Hayley at the front desk was very helpful again and looked after all our needs before we arrived. Check in was a breeze and very efficient. The... More 

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