They claim free high-speed wireless internet in every guest room. But their IT infrastructure is totally screwed up. Long periods of time when the signal was so weak that you can't get any connection at all. Then it comes back for a few minutes only to cut out again. Incredibly frustrating. I got a range of unhelpful reactions from the... more

If you're looking to stay on the beach, this is not the hotel for you. But the pool oasis is absolutely beautiful and the pool bar is a lot of fun at night. Staff was extremely friendly and accomodating (loved the complimentary afternoon limeade/cookies). Rooms weren't huge, but were new, very clean and modern. Really, the only downfall I found... more

Only needed to stayed one night. Pool was cloudy and didn't seem clean. Otherwise okay place. Beds comfortable, bathroom clean. Bed linens were a bit tired and well used. Lobby and common areas very pretty. A bit dated but nice. Location is good - near shopping and both 75 and 95 freeways. Room service food was good. The cleaning people... more

We booked a room at the Renaissance for a last minute July 4th trip. The website looked a bit nicer than the hotel as it was a bit dated (mainly the furnishings and rugs), but the exceptional service more than made up for the initial accommodation glance. We ended up spending almost all of our time at the hotel as... more

I just finished travelling to Boca Raton last weekend as part of my birthday present from a friend. While there, we decided to stay at the Renaissance. We saw lovely pictures of the hotel online and had heard good things about it; however, we experienced otherwise. First: The hotel staff (namely room service and front desk) were not very pleasant... more

I stayed at the Boca Renaissance back in February and it was a disappointment from the start. When I arrived, the front desk agent couldn't find my reservation. After waiting 10 minutes or so, It was found but my room wasn't ready. I asked to be upgraded for my troubles and I was declined. When I got in my room... more

I am typically a Hilton guy and the staff and the service at this hotel has totally converted me. They are wonderful.... everyone... the GM, front desk staff, lounge, bell, you name it... they are truley world class! more

A lovely hotel and experience. There were cookies and iced tea in the front lobby in the afternoon and fresh coffee in the morning. The work-out facility was great and located close to the front lobby and not tucked away in some cubby hole like other hotels. There was a computer and printer available to print out airline tickets as... more

My husband and I just spent one night at this hotel. We checked in where the young woman at the desk was friendly, and told us that our request for extra pillows, etc. was taken care of. She also said our room was on the second floor, but we had requested a high floor (there are five in this hotel).... more