We booked a room at the Renaissance for a last minute July 4th trip. The website looked a bit nicer than the hotel as it was a bit dated (mainly the furnishings and rugs), but the exceptional service more than made up for the initial accommodation glance. We ended up spending almost all of our time at the hotel as... more

I just finished travelling to Boca Raton last weekend as part of my birthday present from a friend. While there, we decided to stay at the Renaissance. We saw lovely pictures of the hotel online and had heard good things about it; however, we experienced otherwise. First: The hotel staff (namely room service and front desk) were not very pleasant... more

I stayed at the Boca Renaissance back in February and it was a disappointment from the start. When I arrived, the front desk agent couldn't find my reservation. After waiting 10 minutes or so, It was found but my room wasn't ready. I asked to be upgraded for my troubles and I was declined. When I got in my room... more

I am typically a Hilton guy and the staff and the service at this hotel has totally converted me. They are wonderful.... everyone... the GM, front desk staff, lounge, bell, you name it... they are truley world class! more

A lovely hotel and experience. There were cookies and iced tea in the front lobby in the afternoon and fresh coffee in the morning. The work-out facility was great and located close to the front lobby and not tucked away in some cubby hole like other hotels. There was a computer and printer available to print out airline tickets as... more

My husband and I just spent one night at this hotel. We checked in where the young woman at the desk was friendly, and told us that our request for extra pillows, etc. was taken care of. She also said our room was on the second floor, but we had requested a high floor (there are five in this hotel).... more

Just came back from a weekend at the hotel which I have stayed at for numerous occasions and I came back disappointed this time. The hotel rooms are dated and my particular room smelled from dingy odors, had mold in the air conditioning unit, had a non-working thermostat and was worn and battered. We left disappointed at what has happened... more

Upon arrival from FLL airport we seemingly drove into what seemed like a sparse hotel/business district area. The front appearance of the hotel was beautiful though it was kept up nicely and it only really got better up entering the building. We made our reservations through Southwest Vacations and requested a double room. When entering we were greeted very well... more

Just returned from a great stay at the Renaissance from 12/28-12/31/08. While I usually do not mention anything about the service, here I have to mention how well I was treated especially by Mike. Mike helped me with a problem I was having with my stay which was no fault of the hotel. Turned a great stay into an excellent... more