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Boca Raton Plaza Hotel and Suites

3.0 of 5 2901 N Federal Hwy, Boca Raton, FL 33431
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Certificate of Excellence 2014
Boca Raton Plaza Hotel and Suites
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Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
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606 reviews from our community

Traveler rating
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    73
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york city
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As i usually stayed with family during my visit to this area i opted for a hotel and was very fortunate to book a week at Boca Raton Plaza Hotel & Suites. We had reservations for the Majesty palm room . We had a king bed with a very nice size private balcony. There was ample closet & drawer space.It... More 

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello! Thank you for choosing to stay with us at the Boca Raton Plaza Hotel & Suites! I appreciate your feedback and very happy to see you enjoyed your stay. Our goal is to provide the Best Value in Boca Raton by providing comfortable clean rooms and excellent customer service. I appreciate you letting us know we reached our goal... More 

Top Contributor
55 reviews 55 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel needs to have a professional course in customer service. The front desk is impossible to deal with in a way that won't make your blood boil. Please management take more time managing your hotel and staff and less time on the internet. The reviews will improve when you take responsibility and have less excuses for the shortcomings people... More 

Was this review helpful? Yes 2
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello! Thank you for your feedback, I very much appreciate it! I am concerned reading your review since customer service is something we take very seriously and I have a great staff that work very hard to make sure our guests have a comfortable stay. I would very much appreciate it if you would contact me and explain a little... More 

Newington, Ct
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this place from the actual hotel website and received a confirmation right away with no problems when we arrived a week later . I loved the balcony containing chairs to sit outside.The only negative is that they charge an additional $2.50 every night for what I am still not sure.

Was this review helpful? Yes 1
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello! Thank you for staying with us at the Boca Raton Plaza Hotel & Suites! I appreciate your feedback and i'm happy to see you that you enjoyed your Majesty Palm Room with the private balcony. The $2.50 per day includes Unlimited use of the WIFI through out the hotel, Unlimited use of the business center, printing, faxing, In-room fridge... More 

Albany, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here quite a few times in the past. It is centrally located with amenities often found and even charged as extras at more expensive hotels. I needed to work during this trip from the room and took advantage of their wireless Internet service and was pleasantly surprised by the speed and quality even during peak hours. I... More 

Was this review helpful? Yes 1
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hi Jami, Thank you for being a loyal guest of the Boca Raton Plaza Hotel & Suites! We very much appreciate your feedback and i'm happy to see that you had another enjoyable stay. Value for the money is what we are all about. We provide Excellent Customer Service and Clean and Comfortable Accommodations at very reasonable rates. This is... More 

USA
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This review is about the booking, reservation, and "customer service" as it were. DO NOT STAY HERE unless you arrive in person, credit card in hand, Do not book on any computer sites, as you will find that even though you arrive with the print out, that will not be good enough and they will NOT have you in the... More 

Was this review helpful? Yes 2
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello Sylvia, Thank you for taking the time to provide us with your feedback. I would like to clarify things as I feel there are some misunderstandings. When you book through a 3rd party website you are putting yourself at risk by them not working directly for the hotel and them not knowing the properties policies and procedures 100%. I... More 

Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in boca Raton for a funeral this past weekend.. I had stayed here a few years ago. The location is very convenient to family. Have always loved the Tiki Bar out by the pool. Had a great breakfast out by pool on Saturday morning. (Free breakfast with a cocktail). Nice way to start a day. Also wanted to... More 

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello Fly Girl! I'm happy that I was able to help you during your difficult time. Thank you for taking the time to share your feedback on TripAdvisor, I very much appreciate it! We look forward to seeing you next time when you are back in the beautiful Boca Raton area, hopefully under better circumstances. Thanks again! Bill More 

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another hotel that is great bang for your buck. If you plan to stay luxurious in Boca, then this is not the hotel. But if you're in the area and aren't trying to go broke but want a clean, affordable, safe place to stay...this is it!!! Actually rather spacious. less than 3 miles from the beach and FAU. On a... More 

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New Orleans, Louisiana
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 13, 2014

The hotel was the least expensive around and I got a deal on top otherwise I would have been disappointed. It is clean but all the materials: fabric chairs..carpets...drapes are worn faded or stained. It is like visiting a old grandmother's house. Needs to be refreshed..lobby and elevator too..stained chairs and floor mats etc. The room only had florescent bulbs... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014 via mobile

When I go to Boca,I stay there every time. Over the last nine years the only times I've stayed somewhere else was because they had no availability..the restaurant actually had really good food, and its really nice to be able to just stay in after working all day and not have to drive anywhere...and if I'm extra exhausted, they will... More 

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello! Thank you very much for being such a loyal guest of the Boca Raton Plaza Hotel & Suites! We very much appreciate the recognition of our hard work and i'm happy to see how much you enjoy staying with us. Our extremely Clean Rooms, Top Notch Customer Service, and amenities is all part of what makes us the Best... More 

Ocala, Florida
Senior Contributor
26 reviews 26 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 12, 2014

My wife and I were visiting relatives in Boca Raton. It was a last minute situation and we were able to get a room at this hotel. The staff were friendly and helpful. The room left quite a bit to be desired. One of the lights in the bathroom was burned out. The bathtub was made of light weight plastic... More 

Was this review helpful? Yes 2
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello Jack, Thank you for staying with us, and I appreciate your feedback. I am happy to see that you found your room to be clean and my staff were helpful. I do see that there were a couple of thing that were noted like the tub, the tub is not plastic. We put a plastic liner over the metal... More 

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Additional Information about Boca Raton Plaza Hotel and Suites

Address: 2901 N Federal Hwy, Boca Raton, FL 33431
Phone Number:
Location: United States > Florida > Boca Raton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boca Raton Plaza Hotel and Suites 3*
Number of rooms: 100
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Also Known As:
Boca Raton Plaza Hotel Boca Raton
Hotel Style:
#1 Best Value Hotel in Boca Raton
#10 Business Hotel in Boca Raton
#11 Romantic Hotel in Boca Raton

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