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Boca Raton Plaza Hotel and Suites

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2901 N Federal Hwy, Boca Raton, FL 33431
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Boca Raton Plaza Hotel and Suites
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Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
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651 reviews from our community

Traveler rating
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    85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnston, Rhode Island
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hey everyone. I'm a bit behind on posting Reviews here but I wanted to at least warn people of this place. I'm very thankful I didn't book this in advance of seeing it. My husband and I were looking for a two night stay. We asked to see a room before booking and the room had a horrible smell so... More 

Was this review helpful? Yes 2
Coram, New York
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Friendly staff at front desk but when I booked the stay I was told there is breakfast, which led me think it was included, however it was additional. Room was clean. Outdoor pool liked nice as did the gym. Room was clean. My only problem was I turned the AC to 60 and it was still a bit... More 

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Long Island City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

been here a few times now, and will come back again. the staff is all amazing and work so hard and are so accommodating, especially Phyllis at the front desk. the restaruant food is great.. The tiki bar is fun and relaxing having drinks by the pool....they are always doing improvements.. Love the new expanded fitness center....The restaurant and bar... More 

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hi Jayne, It is always a pleasure to have you say with us at the Boca Raton Plaza Hotel & Suites. We very much appreciate your loyalty to us. Our #1 goal here is to make sure our guests enjoy themselves and have a comfortable stay at the best possible rates. Thank you for recognizing everyone's hard work. We look... More 

Fort Myers, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2015

The bed was really comfortable. The restaurant food was great and the server attended to our needs well. Unfortunately there was no hot water when we arrived. I called the front desk about it and they said sometimes when too much is being used, that happens. It wasn't the peak time for showers. And there was hot water in the... More 

Was this review helpful? Yes 3
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hi Janet, Thank you for staying with us at the Boca Raton Plaza Hotel & Suites! I appreciate your feedback and we are looking into the hot water issue. So far we haven't found a issue and I haven't heard any other guest concerns about it. I'm happy to see that you enjoyed your stay with us overall and we... More 

Marietta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

We had a really nice stay at this hotel and part of it's charm is the great front desk staff who are quick to greet you with a smile. Elisa and Dagmar were especially helpful. The location is great for walking to restaurants and many stores. I think it is the best deal around this area and would stay there... More 

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello! Thank you for your recent stay with us at the Boca Raton Plaza Hotel & Suites! Thank you for your compliments and for recognizing Dagmar and Elisa's excellent customer service. We look forward to having you stay with us again when you are back in the beautiful Boca Raton area! More 

vaultman
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

After an 8.5 hour Amtrak delay into West Palm beach , we were warmly welcomed at 2am by 2 ladies at the front desk. This was on a Friday night. Figuring we were gonna get the worst room left, we were pleasantly surprised by a very clean, comfortable , and quiet room for the remainder of the night, as well... More 

Was this review helpful? Yes 1
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Good Morning! Thank you very much for your recent stay with us at the Boca Raton Plaza Hotel & Suites! I appreciate you taking the time to provide your feedback and i'm happy to see that you enjoyed our comfortable and clean rooms. Each guest is important to us, so no matter what time you arrive we will have clean,... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Amazing staff member and great attitudes. the breakfast is excellent. We needed extra ammenities and they were to the room in minutes. You couldnt find a better deal for this great of a hotel. I will definitely be coming back to stay here every time i come to florida.

Was this review helpful? Yes 1
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello Sandy L! Thank you for taking the time to share your feedback about your recent stay with us at the Boca Raton Plaza Hotel & Suites! I appreciate your compliments and we look forward to seeing you the next time you are in the area! The Boca Raton Plaza Hotel & Suites is always the BEST value in the... More 

Hatfield, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

This is the third year in a row that we stayed at this great hotel. Wonderful staff, pool, rooms and service. Already booked for next year. We had a wonderful time. Close to beach, shops and dinning. I highly recommend if you are planning a vacation to Boca you book at this hotel. From the moment we checked in to... More 

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hello!' Thank you so much for being a wonderful loyal guest of the Boca Raton Plaza Hotel & Suites! I appreciate your nice compliments to us and we will continue to work hard so that our guests have a comfortable stay. We look forward to seeing you again next year! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 3, 2015

We stayed here for one night, staff was horrible, they didnt want to help us with anything and hung up on us twice while we were put on hold. Very unprofessional attitudes but the rooms were clean and pool area was nice. Shower had plenty of hot water

Was this review helpful? Yes 1
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review

Hi Christopher I appreciate you taking the time to provide your feedback about your recent stay. I apologize if you didn't receive the kind of service you deserve. The Boca Raton Plaza Hotel & Suites is know fore its excellent customer service and this is very rare and i'm quite shocked to read since I have a wonderful staff that... More 

Fort Myers, Florida
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed April 2, 2015

This hotel is not nearly as nice as its description and most photos try to portray. The daytime front desk staff was average to poor. We felt safe staying here but it is dated and run-down, the type you want to keep your shoes on at all times except in bed. Bedding was great, clean and comfortable, duvet. Water pressure... More 

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