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Hilton Boca Raton Suites

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7920 Glades Road, Boca Raton, FL 33434
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Hilton Boca Raton Suites
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670 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Boca Raton Suites
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 14, 2014

Breakfast was great facilities were average eye appeal was lacking location to the mall and highway were good not much to do in the immediate area hotel staff were very helpful and accommodating far from beach and other recreational activities

Review collected in partnership with Hilton Hotels & Resorts

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Baltimore, Maryland
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 14, 2014

We've stayed here many times. The place could use a little sprucing up, but the staff really makes it wonderful. The rooms are spacious. The fellow who cooks the omelets and other made to order breakfasts, Chef Louis, has been here for 21 years. Other staff have been here for many years as well. That says something. You are treated... More 

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Mississauga, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 11, 2014 via mobile

Great happy hour with friendly, efficient waitress and bar staff..highlight of our stay. Excellent breakfast with wide variety of food. Weird not to have a restaurant at a Hilton, but the next door fish place and the pizza delivery joint were both fantastic and worth trying out. Feels very much like an Embassy Suites with large rooms, and similar pool... More 

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JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your comments. I’m very pleased you enjoyed the comfort of our suites, amenities, and the quality and value of our complimentary breakfast and cocktails. I apologize for your check in experience. I have shared your comments with our Front Office Manager, who is addressing your concerns. We hope to see you again.... More 

Oliver, Canada
1 review
5 of 5 stars Reviewed January 11, 2014

Nice hotel pet friendly. Facilities at the hotel are excellent. Location is nice but going for walks not really that good because of major traffic on Glades road. Gated communities keep you on Glades road.

Review collected in partnership with Hilton Hotels & Resorts

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melville, United States
1 review
3 of 5 stars Reviewed January 11, 2014

Very good location, very nice staff but rooms are very dated and furnishings in poor condition.Very good breakfast and happy hour.Loveseat and club chair in all rooms are ready for the garbage dump.Front desk staff very accomodating a pleasure to deal with.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your comments. I’m very pleased you enjoyed our service, amenities and complimentary breakfast and cocktails. I apologize for your disappointment in the condition of your suite. We care about your experience and our team members are always striving to improve it. We are also finalizing plans to remodel our suites to offer... More 

Boca Raton, FL, United States
1 review
5 of 5 stars Reviewed January 9, 2014

We had sold our home and unable to move into new location for a week. My family of 4 plus small dog resided at this hotel very comfortably. I am HHonors Diamond and was able to use my points for this stay. Staff was helpful with buffet breakfast and cocktails in evening provided daily. This is my "go-to" hotel in... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your comments. I'm glad we could be your home away from home for a week. I’m very pleased you enjoyed the comfort of our suites, amenities, and the quality and value of our complimentary breakfast and cocktails. I hope you enjoy your new home. Sincerely, John Bailey General Manager More 

Charlotte, North Carolina
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 8, 2014

Arrived around 4 and check in was fast. I was a little concerned about the condition of the door of our room (see picture), but once we were in our room, we were pleased. It is set up like an Embassy. There is a sitting area separate from the bedroom. The manager's reception was very nice and is offered every... More 

Was this review helpful? Yes 2
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for your positive comments about your experience. It's great to hear you enjoyed our friendly service, comfortable suites, and complimentary food and beverage offerings. We are always making improvements to the hotel and are finalizing plans for remodeling our suites for a fresh, new look. We look forward to your next visit. Sincerely, John Bailey General Manager More 

Matteson, United States
1 review
2 of 5 stars Reviewed January 7, 2014

The front desk staff lack hospitality and the concierge is also the bellhop and shuttle driver. One is extremely helpful and the other could care less. I would never lodge here again and I always stay at Hilton hotels and/or their affiliates when I travel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for your comments. As an HHonors member we appreciate your business and feedback. Please accept my sincere apology for your experience. I share and understand your disappointment and frustration with the restaurant and transportation issues and with the attitude of some team members. I have shared your concerns with our Front Office Manager so she can address them... More 

Cape May Beach
Level Contributor
243 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed December 30, 2013

I often stay in Hiltons for the points and chose this hotel due to location, just because I wanted to explore Boca Raton and not be on the beach. it was even better than most. ALL of the people we encountered were so friendly and helpful. I wish I had thought to get all of their names, but the only... More 

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Bonita Springs, Florida
Level Contributor
228 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed December 29, 2013

We enjoyed our stay at the Hilton Boca Raton Suites. The rooms were spacious and well appointed. The separate living room is a real plus. The evening Manager's reception and morning complementary full breakfast are big pluses. There are several good restaurants within easy (3 minutes) walking distance. Check-in was a little slow as there was only 1 person at... More 

Was this review helpful? Yes 1
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