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Hilton Boca Raton Suites

3.5 of 5 7920 Glades Road, Boca Raton, FL 33434
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Certificate of Excellence 2014
Hilton Boca Raton Suites
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Hilton Boca Raton Suites
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582 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

First time I stayed in a Hilton Suites ( Think it used to be a Doubletree ). Everyone was friendly and the included breakfast was a cut above most with a full buffet and fresh made omelets, pancakes, etc. Only issue was that the walls are a little thin, could hear people next door as if they were in the... More 

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Airmont
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel accomadations were more than adequate. The free breakfast is unparralled. In addition the free 2 hour complimentary cocktail hour was an additonal plus. The location of the hotel made it easy for my wife and I to travel around the area. It is very close to the main highways and local main streets.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Not our first stay at this hotel. The free breakfast are far better than at other hotels...cooked to order and wonderful selection. The happy hour is a great perk, good selection of brands and congenial atmosphere of staff and guests.

Review collected in partnership with Hilton Hotels & Resorts

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Florida
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The service was very good. The rooms were a bit dated. You could tell that it was a former Embassy Suites. They needed to update the rooms. The water pressure was not very good. The hotel itself was in a very convenient area. Close to the place that I needed to go to.

Review collected in partnership with Hilton Hotels & Resorts

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San Antonio, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

One day they forgot to clean our room and accused us of not taking in our do not disturb sign. Breakfast was good, but you would think they would use fresh spinach and mushrooms instead of canned and frozen. Lots of choices, though. Nice big towels and rooms were clean. Nice exercise room. Hotel rooms are dated, could use a... More 

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JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for your comments. We appreciate your business and positive feedback. Please accept my sincere apology for your housekeeping experience. I understand your disappointment and assure you our team is addressing your concerns. I hope you will give us another opportunity in the future. Sincerely, John Bailey General Manager More 

Stockholm, Sweden
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Breakfast was good with freshly made omelettes. Room was OK, a bit old interior but all clean and functional. Broken wineglass in the lobby when we arrived and no one seemed to care. Alright for one night.

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your comments. I’m very pleased you enjoyed the comfort of our suites and the quality and value of our complimentary breakfast. I apologize for the issue with housekeeping in the lobby. We will address it immediately. We hope to see you again. Sincerely, John Bailey General Manager More 

Jacksonville, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

I had high hopes for the Hilton but the hotel was disappointing. The lobby was under construction. The room itself was ok, but the AC wasn't working and the air was humid. We called the front desk about the AC, and granted it was late at night, they didn't seem to care at all. No offer to call maintenance or... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your feedback. Please accept my sincere apology for your room and service experience. I understand and share your disappointment and assure you this was an isolated incident. We care about your experience and our team is addressing your concerns. I'm glad we were able to make it right for you. I do... More 

Berkeley, CA
2 reviews
1 of 5 stars Reviewed 1 week ago

AVOID THIS HOTEL! DO NOT TRUST THEM WITH YOUR CREDIT CARD! Hotel is dated and overpriced, but that's hardly the worst part. They billed my credit card for someone else's reservation, and when I contacted them to resolve the matter, instead of helping, they told me I'd have to dispute it with American Express. American Express investigated and the hotel... More 

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for your comments. I'm sorry you are frustrated, but over the past months we have made a good faith effort to resolve this for you with your card company based on the facts, and we have credited you the one night that was in dispute. Sincerely, John Bailey General Manager More 

Toms River, New Jersey
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is wonderfully helpful couldn't do enough. The chef and servers at breakfast were the best. Room was great. Only problem was not being able to connect to Wi-Fi very weak signal in our room. The location is really great, there is a lot to do in the area. The restaurant located next door to the hotel City Fish... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your comments. I’m very pleased you enjoyed our friendly service, convenient location, and the quality and value of our complimentary breakfast. I apologize for the issue with the internet. We will address it immediately. We hope to see you again. Sincerely, John Bailey General Manager More 

Berkeley, California, Usa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The suite in this hotel was great. Wish I had been able to stay longer. It was just perfect size for a solo traveler and perhaps a couple. Everything was set up well and very nice. Nice breakfast and nice atmosphere. Only wish there was free Wi-Fi and perhaps that it was closer to center of town. Was rather out... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review

Thank you for staying with us and for your comments. I’m very pleased you enjoyed our comfortable suites and relaxing ambiance. We hope to see you again. Sincerely, John Bailey General Manager More 

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Additional Information about Hilton Boca Raton Suites

Address: 7920 Glades Road, Boca Raton, FL 33434
Phone Number:
Location: United States > Florida > Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boca Raton Suites 3.5*
Number of rooms: 199
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Also Known As:
Hilton Suites Boca Raton Hotel Boca Raton
Hilton Hotel Boca Raton
Hilton Boca Raton
Boca Raton Hilton
Hotel Style:
#7 Romantic Hotel in Boca Raton
#13 Business Hotel in Boca Raton

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