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Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel

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999 East Camino Real, Boca Raton, FL 33432 (Formerly Boca Raton Bridge Hotel)
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Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel
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526 Reviews from our TripAdvisor Community

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Naples, Florida
Level Contributor
273 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed yesterday NEW

The valet thing out front isn't the best way to get started. Very limited parking, bad signage. But it got much better after we got in. Front desk very friendly and professional. Very good accommodations, comfortable room, good size balcony. The restaurant put out a very good breakfast and the bar was good as well. We had cold weather but... More 

Helpful?
Thank Chopstick224
NH
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed in this hotel.It isn't beachfront but is on the Intercoastal wateway Staff was very friendly and helpful. The hotel is pet friendly which was a plus for us.Has many activities for people with children. Restaurant is also on the property.

Helpful?
Thank SeabreezeNh
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We planned a one night getaway to the Waterstone. Everything about it was perfect. A very helpful and welcoming Janelle checked us in and since we were there well before check in time she gave us the option of either checking out bags at the front desk or taking a non-Waterfront room. We took the non-waterfront room and found it... More 

Helpful?
Thank BostonFlyerGirl
Roseann G, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Dear Boston Flyer Girl...Thank you for taking the time to write to us and let us know how great your stay was..... I hope that you will come back often and check out our wed site often to see what great specials we have to offer as well as upcoming events... The team is the best as you can tell... More 

Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Not sure what happened here in the past year.... But this resort is best of the Boca best. Everyone on the grounds knew me by name! How warm! Our servicer told us this morning they are under new management. Oh did I mention their new breakfast buffet.... It is not a typical breakfast, it's the best ever. Loved the maple... More 

Helpful?
1 Thank nanaNaples
Roseann G, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Dear NanaNaples, I am so happy that you took the time to share your experience.....much changes in a year especially as we were just starting to crawl as a new hotel. We are very excited that the changes and constant feedback has made yet another Waterstone fan. The team at the resort is poised to bump into the number #1... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful customer service. We had a corner room with a balcony overlooking the water. Truly spectacular! We used the free shuttle service so much we knew the drivers by name. They were always right there for us. I'm sitting on the balcony typing this on our last night here and I don't want to leave. Very clean and worth the... More 

Helpful?
Thank Marie62014
Boca Raton, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel was not worth the money, but it's a nice hotel in a good location. It's a 5 minute walk to the beach and the breakfast was good. The staff was very helpful and responsive to any issue and the rooms were nice. But as a I said, it was not worth the price ($325/night with taxes and fees... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nicholas N
Roseann G, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Hi Nicolas, I appreciate your feedback and I am very glad that the staff were very helpful and responsive....we try to make all our guest stays very memorable...we do offer many specials throughout the year as seasonality allows us....look on our web site as we adjust again in the off season.....Looking forward to seeing you soon.... Roseann More 

Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location, great views, one of the best patios in Boca for outdoor eating, and great staff. We had a view of the ocean but I think the other side, Lake Boca, might be an even nicer view that I would request next time.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kevin K
Roseann G, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Hi Kevin, Thank you for taking the time to write us a review....i really appreciate that you took the time to talk about our great little gem in Boca... The resort is great on either side for different reasons, I love looking at the bridgetender as the boats go by...It is a bit of nostalgia.....try them both!!! See you very... More 

Boca Raton, United States
1 review
1 of 5 stars Reviewed 1 week ago

We were looking forward to being in Boca for a Wedding and staying at the at the Double Tree on the water . The wedding was beautiful ( not at the Hotel ) but the rooms location at the hotel the size of the room , the lack of lighting and the terrible bed made my stay and the 2... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barry M
Miri L, on behalf of the staff at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Dear Barry M, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about... More 

Rio de Janeiro, RJ
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

I think much of how one develops an opinion is based on how one feels about oneself upon leaving. I was going to Boca for only a few days, and would normally have stayed at The Boca Raton Resort. Since I knew I would not be going to the beach, needed quick availability to my car, and would barely be... More 

Helpful?
Thank Gringozecarioca
Miri L, on behalf of the staff at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Dear Gringozecarioca, We appreciate your review of your recent stay at our hotel. We understand that you were unhappy with some of the charges, and apologize if they were not clear when you booked the room and encourage you to contact our offices directly so we may work to make it right. We value your input as we strive to... More 

Roselle Park, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a bit of everything. Loved the free bike loan program, Loved the free courtesy shuttle. Loved the balcony and the view from our room. Loved the free drink vouchers, Loved hanging out watching the boats drive by. Rooms were clean and comfortable. Located close to water and beaches and the free shuttle to take you downtown Boca. The only... More 

Helpful?
Thank LovetotravelDL92sam
Roseann G, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Dear Lovetotravel, Thank you for taking the time to send us your feedback....I am so glad to hear that you had a great stay and that you liked the amenities at the resort as well. I love to grab a bike once and a while and find my way to the beach too! I am glad that you loved the... More 

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