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Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel

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999 East Camino Real, Boca Raton, FL 33432 (Formerly Boca Raton Bridge Hotel)
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Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel
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353 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
5 of 5 stars Reviewed 3 days ago NEW

Great property. Well maintained, great style and awesome location. The BEST part of the stay was our pool area bartender Priscilla. Everything an astute and attentive bartender should be: friendly, fun, engaging and professional. I'm telling all my friends to go see her, whether for a long stay, a weekend getaway or just a 'boat up" visit. You won't be... More 

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Dania Beach, Florida
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Outdated rooms, people smoking cigars on the balcony, a filthy bathroom, and Cliff. When I took the time to express my concerns to management in the comment card they asked me to fill out, I was promised 40,000 points to my account by a manager named Cliff. However, only 16,000 points were added. When I contacted Cliff, he assured me... More 

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Boca Raton, FL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My sisters and I arranged a luncheon for 40 people at the Waterstone to celebrate my dad's 99th birthday. We worked with Fran Bannon, the director of catering, to make all arrangements. Bottom line: we loved our experience at the Waterstone. At the front end, Fran was incredibly helpful as we planned the party--sharing with us how best to use... More 

Was this review helpful? Yes
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you for taking your time to post a detailed review. We greatly appreciate the feedback as it assists our improvement process. I will be sure to share your review with our team and pass on your accolades as well as the couple areas of concern. We greatly appreciate your business and hope that you consider us in the future. More 

Boca Raton, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Their website clearly shows their Happy Hour Menu ($5 Martinis and $5 wines) as well as half price apps at the bar AND patio. When we arrived, our waitress informed us that we could have Happy Hour prices for drinks only at the patio and food was regular price (if we sat at the bar, we could have the Happy... More 

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Glasgow, Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 nights and enjoyed the location. We were disappointed with lunch and the service on arrival and didn't eat again in the hotel. Our room was excellent, overlooking the intercoastal waterway. The, front desk staff were very helpful & friendly. We used the shuttle service to the beach & also to Mizner - all really good. The... More 

Was this review helpful? Yes
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you for taking your time to post your review. We appreciate the feedback and the nice comments. We will address the restaurant comments. Thank you for your business and we hope to see you return in the near future. More 

West Palm Beach, Florida
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I thought this was going to be a fabulous location, but was soooooo very wrong. They charge $5 for parking and you are pretty much required to valet park, as the space for self parking is limited to maybe 25 spaces?? Not only do they charge you $5, they charge you $5 every single time. So, if you leave for... More 

Was this review helpful? Yes
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you for taking your time to post a review as feedback is extremely important as we continue to improve our operations. I am sorry our property did not meet your expectations. With regard to your comments on parking...if you pay for overnight parking there is no additional charge for multiple in and outs. $22 is very comparable to other... More 

Montclair, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love the friendly staff and the comfortable rooms. Great shower. While the bathrooms are small, they are well planned and outfitted. The views of water and sky from the balcony are amazing, and the rooms are very affordable. When we travel to Boca to see family, we always stay at the Waterstone. Breakfast is our favorite meal there because... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you very much for the nice review and your loyalty to our property. We certainly appreciate your business and will be sure to pass on the accolades to our team including Antonio. More 

Boca Raton, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a hotel on the Intracoastal in Boca Raton. My wife and I have been coming here for years for Sunday brunches and evening meals or just cocktails because of its great location. They have recently reopened after extensive reservations and it's still a wonderful getaway. We decided to come and spend the Father's Day weekend even though we... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the very nice review. We are delighted you selected us for a short distance getaway. We greatly appreciate your business and look forward to your return. More 

Stuart, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a fabulous hotel! We only stayed one night and I wished it could have been for the entire weekend. The value for the rack rate was incredible. $139 for king with water view and balcony! The restaurant, Boca Landing, had some of the best food I've had in quite a while. We thoroughly enjoyed our stay and now... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the excellent review. We appreciate it very much. Feedback is essential to us as we strive to make improvements. We will share your comments with our team. Thank you for your business and we hope to serve you in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago

Waterstone Resort & Marina is a great addition to Boca Raton. The restaurants are great and offer waterfront dining. The only ones in Boca. The rooms all have water views and really nice bathrooms. Decent closet space too. The best part is the location, so close to the beach and great for jogging in the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg K, General Manager at Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel, responded to this review

Thank you Mr. Kaye for the terrific review. We are delighted that you had a great stay. We appreciate your business and hope to have another opportunity to serve you in the near future. More 

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