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Holiday Inn Express Boca Raton-West

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8144 Glades Rd., Boca Raton, FL 33434
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Holiday Inn Express Boca Raton-West
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Holiday Inn Express Boca Raton-West
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Holiday Inn Express Boca Raton-West
See the most recent reviews
Huntsville, Alabama
Level Contributor
526 reviews
350 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 stars Reviewed January 30, 2015

This is an old Holiday Inn that was built in the 1970s and was converted to a Holiday Inn Express about 14 years ago. Because of that it is old and the facility is rambling. You meander through the old Holiday Inn public areas to get to the elevator if you enter through the lobby. We were greeted by a... More 

Was this review helpful? Yes
WestPalmBeachSailor, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for responding.Thanks for staying with us and we hope you will return in the near future. More 

Port Charlotte, Florida, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 18, 2015

Had to stay overnight and hotel was chosen for us by a corporate travel service. Room was pretty standard, but the bed was really, really comfortable as were the pillows. Only disconcerting thing was seeing a working dehumidifier in the hall near our room, but did not seem to affect us at all. Breakfast needs improvement. Eggs were not appetizing... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Joan B, Thank you for your feedback regarding your recent visit at our hotel. I am glad to read you like the comfortable accommodation you received. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Your comments regarding the breakfast items and room condition are appreciated and will be used to... More 

Rhode Island
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 12, 2015

The hotel looked clean and probably was "clean" but the whole place had a funky smell...kind of a stuffy, mildew odor. I found that I did get "nose blind" to it after an hour or so but every time we left the hotel and came back it hit me again. That smell! Ugh! They need to maybe get the ac... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Dorinne A, Thank you for taking the time to review our hotel. I am glad that you liked our location and pool facility. I sincerely apologize for any inconvenience you may have experienced at check in. Your comments are taken into serious account and will be used to improve our services. I am confident that our management will continue... More 

York, Maine
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 5, 2015

We stay at this hotel during the Christmas holiday almost every year. It is close to our home, and when our bedrooms are filled with children we (and some of our extra guests) escape to the Holiday Inn Express. It is just as you would expect. Nothing fancy. Average breakfast and reasonably clean. I'm writing this review solely because one... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Tootsie64, Thank you for your recent stay with us and reviewing our property. I appreciate and wish to thank you for the kind words directed to one of our staff. However, please accept our sincere apologies for falling short of your expectations on some aspects of your stay. I assure you that every comment, no matter how small, is... More 

Raleigh
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed here for a last minute trip to attend a funeral. My expectations were low due to prior reviews. The hotel was on par with my expectations. The hotel was older, room was very muggy and humid. It didn't matter what we did to the AC unit, the room was muggy. I had come to expect a better breakfast... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Penni E, Thank you for writing a review about your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product. I am very sorry to hear that we fell short of your expectations. It seems that we were not able to execute an exemplary hotel stay experience with regard to... More 

1 review
1 of 5 stars Reviewed January 4, 2015

Stayed for four nights 12/29- 1/1/15. Smelliest room. Could not get any other room nearby for this holiday week. Old rooms and the most overpowering musty smell I've ever experienced! Old furniture and very dated. They had a plug in humidifier in the hallway so they must be aware of the problem. Please save your money. Staying in your car... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Bklyn57, Thank you for taking the time to share your comments about your stay with us. It is regretful that this visit was not 100% satisfactory. We have sent you a private message in order to obtain more details. We look forward to hearing from you soon. Sincerely, Pam G Case Manager IHGCare More 

Dunedin, Florida
Level Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed December 27, 2014

In Boca for a quick business meeting and thought I'd save a few bucks by staying at this property. Past experiences showed me the Holiday Inn Expresses are not exceptional but certainly acceptable. That was not the case with the motel. Outdated fixtures and furnishing, thread-bare linens, and an A/C unit that directed it's condensation onto the room's carpet (the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear NickHeckel, First of all, thank you very much for your recent stay at our hotel. I am glad you found our staff friendly. However, I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope... More 

apopka
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 16, 2014

I stayed one night at the Holiday Inn Express in Boca Raton, this past weekend. Boy was I disappointed. As an Ambassador level member, I've seen quite a few of the IHG hotels at all price points. This one stands out as on many levels, none are complimentary. The room could use an update in a big way. Bathroom out... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear jfivny, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I am glad that we were able to meet your expectations when it comes to our beds and air conditioning system. While I am pleased with your kind comments, it is disheartening to know that you found some of our amenities to fall... More 

Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 13, 2014

We stayed here for one night on a business trip driving down to Miami. It was a very pleasant stay. The room was very clean, a good size, and the bed was comfortable. The staff made the stay extra nice because they were sincerely friendly and accommodating. They suggested some local restaurants for dinner that were across the street, and... More 

Was this review helpful? Yes 2
Lou F, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for taking the time to respond. We do appreciate your business and hope to see you again in the near future. Till then, we wish you safe travels. More 

Saline, Michigan
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 7, 2014

Stayed here a week while visiting the area. Very convenient to both the the Florida Turnpike and Rt 95. Beaches are not far and we were able to get to Miami and Fort Lauderdale quickly, Being near the Town Center Mall there are many great restaurant choices, Breakfast was surprisingly good for a free buffet. The pool was heated and... More 

Was this review helpful? Yes 2
Lou F, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for taking the time to respond. We do appreciate your business and your time. Till we see you again, please do not hesitate to contact us directly and we wish you safe travels as well. More 

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