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Holiday Inn Express Boca Raton-West

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8144 Glades Rd., Boca Raton, FL 33434
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1 room 1 guest
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Holiday Inn Express Boca Raton-West
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117 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spencer, Iowa
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff is very kind. The room is dated however, it is very clean. My room overlooked the pool and the courtyard. The view was excellent at sunrise and sunset. The hotel has an excellent location right in the middle of the city. I plan to stay at this hotel again on my way home. The beds were comfortable... More 

Was this review helpful? Yes
Carolyn E, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Russ J, Thank you for taking the time to share your recent experience with us. We are pleased to know that you enjoyed your stay and got a great night's sleep. We are in the process up updating and freshening up the hotel for our guests to enjoy. We have to agree that our location is great especially those... More 

Naples, Florida
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was at the HI Express in May, and it was great. I stayed again, curious if it would be as nice. I even got the same room, 301,at my request, that overlooks the pool, palm trees and has a nice morning sun. Very welcoming staff, Super clean rooms and comfy beds. Located in a strip center, with Marshalls,near Boca... More 

Was this review helpful? Yes
Carolyn E, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear lathamgal, Thank you for taking the time out of your busy schedule to share your recent and past experience regarding your stay with us. We will be sure to share this with out team that you found them to be pleasant and had a super clean room and comfortable bed. We feel that our location is great for those... More 

Denver, Colorado
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 6, 2015

I arrived at the hotel very late at night; the airline lost my bag. The clerk at the desk (JJ, I think) was welcoming, reassuring and friendly. He gave me toiletries and assured me the hotel would help however they could. The main lobby is comfortable and clean. There's a computer (with a printer) in the lobby so I was... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 23, 2015 via mobile

The building is tired. Hallway ceiling is popcorn acoustic, bright fluorescent lights. Walls are old, patched with some dirty scuff marks. Bathroom has painted over wallpaper. Bathroom fixtures and counter are old. No door to closet. Weird alcove with coffee and mirror. The carpet, curtains and bed skirts look like the newer Holiday Inn Express package. Please let the front... More 

Was this review helpful? Yes 1
Carolyn E, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear BJcaliguy, We appreciate your taking the time to share your recent experience with us and apologize that it was not to your satisfaction. We would be happy to discuss this further with you and can be reached at (561) 482-7070. Thank you for choosing the Holiday Inn Express West Boca and we look forward to hearing from you. Carolyn... More 

Travelers are raving about these Boca Raton hotels

Tampa, Florida
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 12, 2015

The staff is really nice, however the building is showing its age in a bad way. I can live with the older stuff and minor maintenance issues, however the bedding did not appear clean. Also a non smoking room apparently means that I'm not smoking in it but not necessarily that anyone else was not. Had it not been late,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear TPAPT, We appreciate you writing a comment regarding your stay. It is good to know that you found our staff nice. However, we regret that our rooms fell below your standards. We are also sorry for the issues you had with our staff. We have noted your comments and rest assured that these will be forwarded to our management... More 

Naples, Florida
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 1, 2015

This hotel is in a strip center shopping area, with a Marshalls, and Home goods store. My room was in the tower, a 4 story newer addition, Older section has 2nd story rooms with balconies. There is a small pool. fresh cookies at about 4PM. The hotel is very clean, near lots of shopping and has a very friendly, helpful... More 

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jacksonville fl
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 18, 2015

Stayed here using points before continuing on to Fort Lauderdale airport for a morning flight because it had the lowest amount of ihg points and was not much further from the airport than "fort Lauderdale" hotels. Based off other reviews I tried to cancel the room but I am soo glad I didn't. Our expectations were very low as I... More 

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Myrtle Beach, South Carolina
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 15, 2015

Very nice stopover before driving home to Myrtle Beach after a cruise. Friendly staff, clean spacious rooms, comfortable bed and very conveniently located near I-95, Florida Tpke, shopping and restaurants.

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New Port Richey, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

Visited for a family reunion for 3 nites...comfortable rooms with refrig...clean & quiet...but could have really used a microwave in room. Pool area nice...but they need a hot tub for people who enjoy it after a long day. Breakfast was very plentiful & hot with lots of variety. Wonderful mall shops within walking distance..Cheesecake Factory down the road...right off the... More 

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Durham, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

This hotel has not seen a renovation ever. There was rust on the bathroom door and the rug was filthy. Breakfast eggs and sausage was cold. I am glad I have stayed in other H Is. If this had been the first one, I would never stay in another. I notified the CEO of the condition of this hotel.

Was this review helpful? Yes
Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

We are very sorry to hear you did not enjoy your stay with us. Hopefully next time you are in town we can have the opportunity to do better. We will also look into any issues we are having in our rooms and breakfast items. Thank you for your feedback! More 

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