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Holiday Inn Express Boca Raton-West

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8144 Glades Rd., Boca Raton, FL 33434
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Holiday Inn Express Boca Raton-West
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Holiday Inn Express Boca Raton-West
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113 reviews from our community

Traveler rating
    20
    44
    26
    11
    12
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45
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Top Contributor
61 reviews 61 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff is really nice, however the building is showing its age in a bad way. I can live with the older stuff and minor maintenance issues, however the bedding did not appear clean. Also a non smoking room apparently means that I'm not smoking in it but not necessarily that anyone else was not. Had it not been late,... More 

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Naples, Florida
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a strip center shopping area, with a Marshalls, and Home goods store. My room was in the tower, a 4 story newer addition, Older section has 2nd story rooms with balconies. There is a small pool. fresh cookies at about 4PM. The hotel is very clean, near lots of shopping and has a very friendly, helpful... More 

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jacksonville fl
Top Contributor
102 reviews 102 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here using points before continuing on to Fort Lauderdale airport for a morning flight because it had the lowest amount of ihg points and was not much further from the airport than "fort Lauderdale" hotels. Based off other reviews I tried to cancel the room but I am soo glad I didn't. Our expectations were very low as I... More 

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Myrtle Beach, South Carolina
Top Contributor
50 reviews 50 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 15, 2015

Very nice stopover before driving home to Myrtle Beach after a cruise. Friendly staff, clean spacious rooms, comfortable bed and very conveniently located near I-95, Florida Tpke, shopping and restaurants.

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New Port Richey, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

Visited for a family reunion for 3 nites...comfortable rooms with refrig...clean & quiet...but could have really used a microwave in room. Pool area nice...but they need a hot tub for people who enjoy it after a long day. Breakfast was very plentiful & hot with lots of variety. Wonderful mall shops within walking distance..Cheesecake Factory down the road...right off the... More 

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Durham, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

This hotel has not seen a renovation ever. There was rust on the bathroom door and the rug was filthy. Breakfast eggs and sausage was cold. I am glad I have stayed in other H Is. If this had been the first one, I would never stay in another. I notified the CEO of the condition of this hotel.

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Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

We are very sorry to hear you did not enjoy your stay with us. Hopefully next time you are in town we can have the opportunity to do better. We will also look into any issues we are having in our rooms and breakfast items. Thank you for your feedback! More 

Bellerose
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2015

This hotel likely had a flood & it still smells of mildew! There was an odd odor throughout especially in the rooms and corridors. The lack of cleanliness was terrible! There was a French fry under our bed when we arrived, there when we left, and it's probably still there in room 121. There are LARGE dust mites hanging from... More 

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Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for your feedback Amparo C. I apologize for the issues with your room and not getting in contact with you during your stay. We are constantly looking for ways to improve our guests' experience and all feedback is appreciated. More 

Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

stayed with my son for a family reunion. Comfortable beds, no noise despite being adjacent to elevator on third floor. Easy check in (they called my home when my flight was delayed to make sure I was still coming). Pool was very nice, comfortable and not too busy. when I forgot an item (who needs a ski jacket in Florida)... More 

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Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

We are so glad you enjoyed your stay with us. The pool is heated and the staff loves to hear when they have offered excellent service. Thank you for your feedback. More 

Huntsville, Alabama
Top Contributor
457 reviews 457 reviews
307 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed January 30, 2015

This is an old Holiday Inn that was built in the 1970s and was converted to a Holiday Inn Express about 14 years ago. Because of that it is old and the facility is rambling. You meander through the old Holiday Inn public areas to get to the elevator if you enter through the lobby. We were greeted by a... More 

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WestPalmBeachSailor, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for responding.Thanks for staying with us and we hope you will return in the near future. More 

Port Charlotte, Florida, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 18, 2015

Had to stay overnight and hotel was chosen for us by a corporate travel service. Room was pretty standard, but the bed was really, really comfortable as were the pillows. Only disconcerting thing was seeing a working dehumidifier in the hall near our room, but did not seem to affect us at all. Breakfast needs improvement. Eggs were not appetizing... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Joan B, Thank you for your feedback regarding your recent visit at our hotel. I am glad to read you like the comfortable accommodation you received. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Your comments regarding the breakfast items and room condition are appreciated and will be used to... More 

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