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Holiday Inn Express Boca Raton-West

2.5 of 5 8144 Glades Rd., Boca Raton, FL 33434
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Holiday Inn Express Boca Raton-West
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Holiday Inn Express Boca Raton-West
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95 reviews from our community

Traveler rating
    17
    38
    22
    9
    9
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36
16
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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apopka
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed one night at the Holiday Inn Express in Boca Raton, this past weekend. Boy was I disappointed. As an Ambassador level member, I've seen quite a few of the IHG hotels at all price points. This one stands out as on many levels, none are complimentary. The room could use an update in a big way. Bathroom out... More 

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night on a business trip driving down to Miami. It was a very pleasant stay. The room was very clean, a good size, and the bed was comfortable. The staff made the stay extra nice because they were sincerely friendly and accommodating. They suggested some local restaurants for dinner that were across the street, and... More 

Was this review helpful? Yes 1
Lou F, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for taking the time to respond. We do appreciate your business and hope to see you again in the near future. Till then, we wish you safe travels. More 

Saline, Michigan
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a week while visiting the area. Very convenient to both the the Florida Turnpike and Rt 95. Beaches are not far and we were able to get to Miami and Fort Lauderdale quickly, Being near the Town Center Mall there are many great restaurant choices, Breakfast was surprisingly good for a free buffet. The pool was heated and... More 

Was this review helpful? Yes 1
Lou F, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for taking the time to respond. We do appreciate your business and your time. Till we see you again, please do not hesitate to contact us directly and we wish you safe travels as well. More 

Tucson
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent five days in Boca visiting family for Holidays and found the ideal place to stay. Holiday Inn Express at 8144 Glades Road. Ideally located just blocks from the FL Parkway and with easy access to other areas of Boca on Glades Road. Had requested a first floor room with easy access to the parking lot and this request was... More 

Was this review helpful? Yes
Lou F, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you so much for taking the time to respond. We really do appreciate your business and your comments are duly noted as they help us to become better in our guest satisfaction goals. Till we see you again, we all wish you safe travels and a happy holiday season. More 

Mahone Bay
Top Contributor
50 reviews 50 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent front desk, let us check in early, lots of good info on places to eat. Room was very clean, spacious and well equipped. Breakfast was tasty and good selection. This is a very well run hotel, only a bit awkward to access like many HIE sites it seems- but worth it. Would definitely stay again.

Was this review helpful? Yes
Lou F, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you so much for taking your time to respond. We do appreciate your business and your input only helps to make us better. We wish you safe travels and look forward to your next visit. More 

Pendleton, South Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am a loyal Miami Hurricanes fan so when I had the opportunity to go see them play Florida State I jumped all over it. The hotel is easy to get too right off the toll road and the only thing involved is a small U-turn. The hotel location is in a clean area with lots of shopping and plenty... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Mugen456, Thank you for your stay and leaving us a review. We are glad to hear you found our location convenient and the beds comfortable. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are truly sorry for the condition of the room... More 

Groveland, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

This place was very 1980's but without the disco ball. Old, musty, small room. The problem however was the next morning when we saw the bill. The charge was not what we were quoted when we reserved the room. Arg. Went to the desk and I was told that "It happens". I was told it was a computer issue. Corporate... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear aboutsales, Thank you for your feedback regarding your recent visit at our hotel. We are sincerely sorry to read about your negative experience with the bill. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments will be reviewed and discussed with the management. We appreciate... More 

Miami, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 2, 2014

I booked this hotel because I wanted an affordable short stay in Boca Raton. The hotel was located in a nice area close to the Town Center Mall, Mizner Park and other attractions but the hotel itself was just average. Small TV, the beds felt smaller than a queen and dirty rugs. The free breakfast buffett was also average: microwaved... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Alialyg, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted to hear you liked our location. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations... More 

Babylon, New York, United States
1 review
5 of 5 stars Reviewed August 26, 2014

My wife and I recently stayed at the Holiday Inn Express in Boca Raton while dropping out son off at nearby Lynn University. HIE always does a great job, and you could see signs of the staff really caring about the guests at this particular location. The breakfast was great and the fresh cookies in the basket by the check-in... More 

Was this review helpful? Yes
WestPalmBeachSailor, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for taking the time to respond. We do appreciate your business and we do have a great relationship with Lynn University. Please come again and if you ever need any information prior to your next visit, please do not hesitate to contact us directly. We are here for YOU. Best of luck with the collegiate years and please... More 

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2014

This was my first time staying at a Holiday Inn Express and I was incredibly disappointed. We were supposed to stay 2 nights at this hotel but the room smelled so bad of mold we only stayed one night. The hotel is located in a strip mall, so you have to use the strip mall parking lot; I definitely didn't... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear kristina h, Thank you for posting your feedback. It is good to know that you appreciate the staff service and breakfast selection that was served. I have noted the challenges you experienced with the smell of the room and parking lot, and offer our apologies for your disappointment. Please be assured we will be taking appropriate actions to ensure... More 

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Additional Information about Holiday Inn Express Boca Raton-West

Address: 8144 Glades Rd., Boca Raton, FL 33434
Phone Number:
Location: United States > Florida > Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Boca Raton-West 2.5*
Number of rooms: 97
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Also Known As:
Holiday Inn Express Boca Raton-West Hotel Boca Raton
Holiday Inn Boca Raton
Boca Raton Holiday Inn

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