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BEST WESTERN PLUS University Inn

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2700 North Federal Highway, Boca Raton, FL 33431
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BEST WESTERN PLUS University Inn
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380 Reviews from our TripAdvisor Community

Traveler rating
    134
    139
    59
    24
    24
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115
125
33
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Chicopee, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We love this hotel, we stay here every time we go to Florida. The staff are very welcoming, the rooms are comfortable and the beds are great. The breakfast room is large and clean with fresh food. It is centrally located to a lot of things we like to do.

Review collected in partnership with Best Western

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port saint lucie, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel has been nicely renovated but my room was infested with BABY BED BUGS. My co-worker checked out the following day and he said he thinks they booked the room I was in. There is no way that this room should have been given to another customer that soon. I Will never stay here again and my company has... More 

Review collected in partnership with Best Western

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Whispering Pines, North Carolina
Top Contributor
72 reviews 72 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 1 night on our way down to our cruise and 1 night 3 1/2 weeks later on our way back. The courtyard is beautiful with plants everywhere. There is a very large, well-maintained swimming pool as well as a smaller one. The wifi signal was excellent. Large-screen TV. There was very little information in the room about local... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was extermely nice and helpful. Property is beautiful and the room was very clean and comfortable. Great location with lots of great places to eat at near by. Would definatley stay here again when in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Skipton, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Room ceiling tile fell down and badly cut my wifes nose, no manager on duty and told no manager on property till the end of week. GM or any manager never contacted me to even ask how she was, they showed no care at all, vacation ruined thanks to this

Was this review helpful? Yes 1
Lawrence, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Lovely place - great staff. Friendly guests and nice pool area. Have stayed here before and would stay here again. Breakfast was adequate and coffe was available until noon. Would defintitely recommend.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I called the hotel around 2 pm asking for rates and availability for tonight 5/2/15 and the morning person was very friendly and said they had plenty of rooms. I didn't make a reservation because they had plenty of rooms and I checked every hour on the way to fla. We got to the hotel and my boyfriend and I... More 

Was this review helpful? Yes 1
bw_boca_gm, Director of Sales at BEST WESTERN PLUS University Inn, responded to this review

Reviewer is making a slanderous comment that hotel takes very serious. Reviewer is calling hotel racist and this language is not appropriate for tripadvisor which may result in legal actions due to the slanderous nature of comments without any type proof. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

A gross nearby hotel caused us to need to find another place asap. The staff at this hotel was great- they were helpful and able to get us in asap. The room was very clean and there was a buffet style continental breakfast which was wonderful. We will be back! Thanks again!!

Was this review helpful? Yes 1
Newburgh, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 19, 2015

My reservation clearly stated in black and white that Wifi would be available. Wifi was not available and the owner/operator (when it was too late) admitted that he knew far in advance that Wifi would not be available during my stay because of scheduled work on the system. He made no apology - he laughed in my face. As an... More 

Was this review helpful? Yes 1
New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

My family and I stayed at this hotel for 5 nights. It was a clean, comfortable and enjoyable stay. I love the new decor and updates to the rooms. Only thing to improve would be the room door - ours needed to be pulled very hard to ensure it was closed. Otherwise, I will definitely consider staying at this hotel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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