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Fairfield Inn & Suites Boca Raton

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3400 Airport Road, Boca Raton, FL 33431
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Fairfield Inn & Suites Boca Raton
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Fairfield Inn & Suites Boca Raton
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (46)
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Clearwater, Florida
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I often stay at Fairfield Inns, but this one was disappointing. No decent (and I'm not fussy) restaurants within miles; poor lighting over the sink; scant toiletries; noisy. They seem to be cutting corners and carrying it too far. I won't stay there again.

Was this review helpful? Yes 1
WHGGuestService, Manager at Fairfield Inn & Suites Boca Raton, responded to this review

ClwMurph, Thank you for taking the time to write a review. I apologize your stay was anything less than satisfying. We strive to make each guest's stay memorable and are dissapointed we fell short. It is unfortunate that you did not get to experience all of the wonderful restaurants within two miles such as Seasons 52, New York Prime, Brio,... More 

Tampa Bay, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay here often and the staff has always be professional and courteous. The housekeeping staff are attentive to your needs and also respect your room when you have the DO NOT DISTURB sign up. I have stayed here before the renovation, during and after and always they treat you with respect and are quick to accommodate any request you... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Kristy T, Thank you for taking the time to write a review about the Fairfield Inn & Suites Boca Raton. I am especially pleased with your kind words about the staff and our facility. I will share your kind words with Alex and the rest of our team. It is our goal to make every guest's stay memorable and we... More 

Tampa, Florida
Level Contributor
138 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checking in with Alex at the helm was delightful. Smooth and in the room in less than 10 minutes. Enjoyed the room with 2 TV's and a queen size bed that was comfortable. Not pleases with the way the breakfast is set up. Not a proper flow so expect to stand in line fo eggs and sausage. Room was quiet... More 

Was this review helpful? Yes 4
WHGGuestService, General Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Laurieanne M, Thank you so much for your review about your recent stay with us here at The Fairfield Inn & Suites Boca Raton. We are so pleased that you found our rooms clean and our staff pleasant. I will share your kind words with Alex, Jeff, and the rest of the staff. Thank you for feedback about breakfast. If... More 

Kingsport, Tennessee
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overnight stay while traveling. Had car trouble and checked in late with no problems. Room was ready and everything was as requested. Nice convenient location adjacent to I-95. Breakfast was good and fresh. Look forward to staying here again on out family trip.

Was this review helpful? Yes 1
WHGGuestService, Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Thank you for your kind review of the Fairfield Inn & Suites Boca Raton. We take pride in our world class hotel and upholding the service and cleanliness that Marriott is known for. We do apologize for the car troubles, However we hope we where able to "ease the pain" by finding a nice modern guest room followed by a... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

Boca Raton location I was moving my son down to FAU which is 3 minutes from campus the staff was very polite and accommodating let me so an early check in rooms were clean and comfortable my son will be in Boca for 4 years Fairfield Inn will be my hotel of choice

Was this review helpful? Yes 3
WHGGuestService, General Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Good Day Mr. Miner, Thank you for taking the time to review our property on TripAdvisor. It was our pleasure to host you and your son as he started his FAU career this weekend. We always strive to be the best and we are glad you saw how we take care of our guests. We are pleased we where able... More 

Potomac, Maryland
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 17, 2015

Make sure you ask for room not facing Interstate 95, or you will feel like you are sleeping in the middle of an interstate highway. Experienced poor housekeeping....globs of hair was on walls of shower when i arrived and was not removed over the 3 days, 2 nights I was there. Also killed two bugs that were in the shower... More 

Was this review helpful? Yes
WHGGuestService, Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Rick 12444, Thank you so much for taking the time out of your day to review our Fairfield Inn & Suites Boca Raton FL. Let me first start out by stating we thank you for your feedback about the challenges you experienced with our property. The issues you stated with our housekeeping team is truly not like us. We've addressed... More 

Fruitland Park, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

I spent the weekend at the hotel with friends for a birthday get away and was treated Like I was at a 5 star hotel in New York. Peter and his staff Stephanie and Alex at the front desk treated us like we were the most important people in the hotel. We talked at length like old friends about our... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Doug, Thank you for your kind review. You have seen it first hand; we really do have a special team here at the Fairfield Inn & Suites Boca Raton. Every associate you mentioned is irreplaceable. They all are essential to our team's success. Without the team we would not be where we are today. We will be recognizing them all... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015

We came to this hotel on a family holiday for the location and convenience. While here, a tragic death occurred in the family, and we extended our stay long beyond our original reservation. Learning of our tragedy, the hotel staff looked out for us in repeated large and small ways. The people at the desk, and even the maintenance and... More 

Was this review helpful? Yes 3
Curacao
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 6, 2015 via mobile

Let me start reviewing this excellent hotel. Prior check in i have been taking care by the Hotel Operations Manager Peter wanting to know what could be done to maximize my stay. After that at arriving at the hotel, the check in clerck was amazing by giving me a excellent service. My stay at the hotel was amazing, got a... More 

Was this review helpful? Yes 3
WHGGuestService, Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Mr. Renita, WOW is all I can start off by saying to your review. And by the way thank you for taking the time to review our amazing Fairfield Inn & Suites Boca Raton. It was our pleasure to host you. It truly was a pleasure each day to have you in our lobby and getting to know you throughout... More 

Pembroke Pines, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

Very courteous staff that tends to each of your concerns. Comfortable and clean room with free Wi-Fi access, close to restaurants and the Boca Raton airport. A complimentary breakfast is provided in the morning. Hotel offers free parking in a secure lot with camera surveillance.

Was this review helpful? Yes 1
WHGGuestService, Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Dear Heather M, Thank you so much for your recent review of our property. We take pride in all of what we do. Your review states exactly why we feel that way. Thank you so much for your time and reviewing our hotel and we do hope the next time you are in Boca Raton you will choose our property... More 

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