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Fairfield Inn & Suites Boca Raton

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3400 Airport Road, Boca Raton, FL 33431
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Fairfield Inn & Suites Boca Raton
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Fairfield Inn & Suites Boca Raton
Fairfield Inn & Suites Boca Raton
Fairfield Inn & Suites Boca Raton
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164 reviews from our community

Traveler rating
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    59
    30
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    11
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greeneville, Tennessee
Top Contributor
117 reviews 117 reviews
38 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Conveniently located near Glades Road and I-95, this is an average Fairfield. Expected more in Boca but was ok. Front desk staff was irregular - some were very helpful, others were busy with friends who were visiting. Had problem with a/c when arrived and "finally" got fixed. Noise from Airport and highway not a problem - less than in some... More 

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WHGGuestService, General Manager at Fairfield Inn & Suites Boca Raton, responded to this review

HH922, Thank you for taking the time to write a review about your recent stay. Our goal is to ensure that our guests have a pleasant experience and unfortunately that was not the case. When you checked in, the clerk was talking to a guest that has been staying here for several months. I apologize that you felt as though... More 

United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Corporate airport right next to hotel, but we didn't hear any plane noise. We asked for room on street side instead of airport side, so maybe that is why. Rooms are a little worn. My parents' room had a broken toilet seat that had to be held each time they used it. Told front desk clerk and they said they... More 

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WHGGuestService, General Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Kelly J., Thank you for taking the time to write a review about your recent stay. Our goal is to ensure each guest has a memorable experience and unfortunately we have fallen short. Please accept my apologies for the inconveniences you experienced. I have shared your feedback with our staff to ensure this does not happen again. I hope you... More 

Greenwich Village, NYC
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 23, 2015

Especially on a weekend in winter, when rooms in southern Florida are hard to get, this is my go-to place. A lot of money, but they are dog-friendly, which counts for a lot. The place feels safe, the rooms are nice and clean and they are efficient. Not in an amazing location, but not out-of-the way by any means. It's... More 

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WHGGuestService, Operations Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Boca Raton through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue... More 

Severna Park, Maryland
Contributor
20 reviews 20 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 14, 2015

The Fairfield Inn & Suites Boca Raton is just what you would -- and should -- expect from a Fairfield Inn...a clean, friendly, well-run budget hotel. Guest services reps in reception were uniformly friendly and helpful, and any needs were met immediately - Jefry in particular was great to us, but they were all good. The lobby and breakfast area... More 

Was this review helpful? Yes 1
Morgantown, West Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2015

Traveling in Florida found ad in publication named Hotel.com Jan.-Mar. 2015. It contained an add for above named hotel. The ad read $79 per night for 1-4 people. We had been driving 7 hours upon reaching the hotel and were ready to stop at our chosen hotel. The clerk told us it would be $199.00. I showed the coupon in... More 

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Homosassa
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 10, 2015

We wanted a convenient location and a money saving rate. We attempted to use their coupon from one of the Hotel Coupon Books that you find at the Rest Stops when traveling. When I presented their coupon, the bait,I was told that they would not honor it because they were expecting a high occupancy for that night. ( It was... More 

Was this review helpful? Yes 2
WHGGuestService, General Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Hcs257, Thank you for taking the time to write a review. According to Marriott’s Look No Further Best Rate Guarantee, we can no longer accept the coupon rate. The lowest rate a guest should be able to book must be through Marriott channels. We did attempt to offer you a discounted rate, and I apologize it was not what you... More 

Birmingham, AL
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 6, 2015

Nice place to stay. It's average. The breakfast is good. There were some random hairs in the bathroom, which I just ignored. Beds were pretty comfortable. Rooms were nice. I'd stay here again. It was fairly quiet as well.

Was this review helpful? Yes 1
Chevy Chase, Maryland
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 6, 2015

I had an enjoyable stay at this property recently. I was on travel for business and chose this hotel in order to use Marriott credit for my stay. The property backs onto the Boca Raton Airport and is very convenient to many of the shopping and business areas in Boca. My room was clean and all amenities were in working... More 

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Houston, Texas
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 3, 2015

My sister and I had a short trip which involved visiting nature reserves along the east coast and friends in Boca Raton. We wanted a convenient location,breakfast, money saving rates, and a nice clean modern hotel. We found it all in this location. The rooms have a refrigerator, free breakfast and wifi, as well as in room coffee. The Whole... More 

Was this review helpful? Yes 3
WHGGuestService, Operations Manager at Fairfield Inn & Suites Boca Raton, responded to this review

Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Boca Raton through the Guest Satisfaction Website. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 12, 2015

Fresh, clean, friendly..... Having stayed in almost every hotel in boca I have to say that the Fairfield Inn is one of my favorites! First hats off to Crystal for being such a genuine and caring innkeeper she is the model that should define the hospitality industry! Is there a restaurant no but the breakfast in the mornings is put... More 

Was this review helpful? Yes 5
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