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Extended Stay America - Boca Raton - Commerce

2.5 of 5
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501 NW 77th Street, Boca Raton, FL 33487 (Formerly Homestead Studio Suites )
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Extended Stay America - Boca Raton - Commerce
Best prices for: 1 room 1 guest
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Ranked #22 of 26 Hotels in Boca Raton
A recent review
5 of 5 stars Reviewed February 26, 2014
Puigfox Mallorca
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83 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Boca Raton - Commerce
See the most recent reviews
Tampa
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 6, 2014 via mobile

That is the worst hotel I've stayed in all my life. I stayed there for one night only. My first room was a stinking room. The second room was a little better. The pillows were stinking. The breakfast should not be called breakfast - cereal bars and coffee only. I'm very disdisappointed.

Was this review helpful? Yes 1
Mallorca
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2014

It did not match the negative reviews. I checked in easily, the lady at the desk gave me all the info needed and I found my room 161 to be nice, clean, fresh smelling. Bathroom great, small kitchen with electric stove, fridge and microwave . Cooking ustensils, and even soap for the dishes. The room was on west side, away... More 

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Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

I appreciate the kind remarks about your recent stay with us. I’m thrilled that you enjoyed our friendly staff, level of cleanliness, free Wi-Fi, and the fully equipped kitchen in your room. Our team is committed to providing exceptional service, so we are thankful for your feedback. We look forward to hosting you again in the near future. More 

Naples, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 18, 2014

My husband and two members of his construction crew had a job to do in Delray Beach. We chose the Extended Stay in Boca Raton based on location and price. I called ahead and spoke to the woman at the front desk, requesting a roll away bed. When the crew arrived at the hotel late at night after a 23... More 

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Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

Melissa - I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to provide just that for your husband and his crew. I am deeply sorry that the roll away you requested was unavailable... More 

Fairfax, Virginia
1 review
2 of 5 stars Reviewed January 3, 2014

Needing a pet friendly place to stay, I went back this year. It's conveniently located and had reasonable rooms. They have changed owners and it seems Extended Stay wants to be a Marriott, at least it seems that by the price of the room. I made a reservation directly with the hotel. They had all my info from previous stay... More 

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Mount Laurel, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 18, 2013

We'd planned to stay 4 nights. Here is a list of our complaints: I should have realized the hotel was not a place a family should patronize when a transvestite who appeared to be on drugs checked in ahead of us! 1.) Room smelled like smoke 2.) Broken kitchen cabinet door 3.) Couch had burn holes (from drug use?) and... More 

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Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

I appreciate you bringing your experience to our attention. I am glad that Carli took such great care of you; however, I sincerely apologize for the issues you experienced while staying at our hotel. Please know, we are taking your comments very seriously and working to enhance our offerings. As well, as this hotel's manager, I can assure you that... More 

Boca Raton, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 14, 2013

There would be NO stars- Drugs Drugs Drugs and more Drugs- Heroin cooked spoons in the drawers, dirty carpet that makes your feet back soiled with stains from pets or parties, caterpillar type worms all inside in the room- and if you look at other postings, how would you like to be poisoned with apoxy floor paint fumes-- Very rude... More 

Was this review helpful? Yes 4
Boca Raton, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 27, 2013

This was a basic, tidy, and reasonably priced hotel.  I understand they are renovating the rooms so some guests may have varied experiences. Our room was obviously recently updated and on the second floor.  It had laminate "wood" floors in the kitchenette and bathroom---of course it's fake wood but it still adds a nice touch and is better to look... More 

Was this review helpful? Yes 1
Boca Raton, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2013

I got a job in the area and am relocating with my two children. The room wasn't as clean and I'd expected. The staff is helpful with the exception of one woman who overcharged us. The grab and go breakfast was a major disappointment. Packaged muffins, granola bars, old fruit, and I didn't bother to drink the coffee. There were... More 

Was this review helpful? Yes 2
Carson, California
1 review
3 of 5 stars Reviewed July 17, 2013

The staff was amazing and very helpful/friendly!! The room wasn't as clean as I had hoped, have stayed in much nicer Extended Stays in the past. Had a minor ant problem without leaving any food out which I took care of. The pull-out bed was awful so I slept on couch. I would stay again knowing the staff was friendly... More 

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Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

Christine - I thank you for taking the time out of your busy schedule to write a review about your recent stay at our hotel. We are proud of all of our team members for helping make your stay a pleasant one. I am so sorry that the room was not adequately equipped with cooking utensils as this is an... More 

Valrico, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 24, 2013

The room was clean and acceptable. I chose to stay at Extended Stay America because from the literature it sounded like a good place to work from and cook in while in the Boca Raton, FL area. There was no desk, but a kitchen counter top to set up my computers and work from. I made it work but it... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

John - Thank you for making the time out of your busy schedule to give us a review in reference to your recent stay. I am so sorry that the room was not adequately equipped with cooking utensils. moving forward, I will work to ensure that all of our rooms have the necessary items needed to make your stay more... More 

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