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Extended Stay America - Boca Raton - Commerce

2.5 of 5
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501 NW 77th Street, Boca Raton, FL 33487 (Formerly Homestead Studio Suites )
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Extended Stay America - Boca Raton - Commerce
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Ranked #22 of 26 Hotels in Boca Raton
A recent review
3 of 5 stars Reviewed February 14, 2015
R. H
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Boca Raton - Commerce
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

I loved my check-in she was very friendly even while I waited to be checked in. Our room wasn't ready but she made accommodations for another room at a discounted price. The room was clean although I am a cleaner person I still went and cleaned the bathroom once again but everything was fine for a weekend stay for a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our team and your "home away from home" experience with us; however, we apologize that you were able to hear your neighbor exiting their room. In response to your feedback, I am making my senior management aware. We continually work to... More 

Pensacola fl
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 12, 2015 via mobile

Ive stayed in this motel a few times over several years. At first it was a not so clean place. We even bought dart guns to shoot at the bugs running up the walls. Now it has been remodeled and is in good shape. There was a nice pond behind the motel that is full of large mouth bass and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about our newly renovated property and our friendly and accommodating staff; however, we apologize that it took some time to have your dishes delivered to your room. I discussed your comments with the team, and we are ensuring that timely delivery of requested items... More 

Palm Desert
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 19, 2015

I stayed here a few times while renovating my place in Delray Beach. It is a very basic set-up (turn in your towels for new ones, housekeeping only if requested), but it was perfect for my needs. Great bathtub and little kitchenette. Super easy on-and-off 95 at Congress, just south of Linton Blvd. For anyone looking for a very reasonable,... More 

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Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

The staff and I read your comments about your stay with us. We appreciate the kind comments about our rooms and services. Thank you for sharing your experience with us. I invite you to contact me, at bok2@extendedstay.com, if you have any additional comments. I do hope that you will return to our hotel, or any other Extended Stay Hotels... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 3, 2015

This hotel needs more staff. I've been to the front desk countless times for towels and they never they say the same thing everytime. "It's just me working here and i havn't gotten anytime to wash any." They also say "I will call your room when they are done and bring them to you." 5 hours later I call asking... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

I appreciate you bringing your experience to our attention. I am so sorry to hear that you are having such an issue with of towel exchange an dish delivery. I discussed your comments with the team, and we are looking closely into making certain that towels and dishes are available for everyone at their request. Thank you very much for... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 26, 2014

Someone else's Hair stuck to shower curtain, bedbug, rough cheap towels. I stayed for two nights, why? I considered going to a different place last nights but didn't because I was tired and told myself it couldn't be as bad as I was building it up to be. I only slept there and never left my luggage I the room.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

I appreciate you bringing your experience to our attention. We are deeply sorry that you found hair on the shower curtain, had issues with pests during your stay, and that the towels were too rough for you. As this hotel’s manager, I can assure you that I have sat down with the entire team to review our cleanliness and inspection... More 

1 review
4 of 5 stars Reviewed December 12, 2014

My husband & I relocated from the Philly area to Boca Raton. We stayed at this extended stay for over 2 months. Service was AMAZING. All the staff members are really nice. Different interactions with the staff: 1- for some unknown reason our room key kept deactivating one week, & every time we had to go back down to the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

The staff and I read your comments about your stay with us. We appreciate the kind comments about our staff; however, we apologize that our cleaning services and weekend breakfast times weren't as accommodating. As this hotel’s manager, I can assure you that I have noted your suggestions and coached our housekeeping team to ensure your experience is not repeated.... More 

Boca Raton, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 5, 2014

I'm having to stay here for over two weeks, and bleh! At first glance, it's not bad, but then you see that the old appliances have some rust, as well as the door hinges. Some build up on the tile of the shower, and a stain at the bottom of the tub that looks like a poop smear. Pretty gross!... More 

Was this review helpful? Yes 2
Tampa, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 25, 2014

Staff is friendly and will provide anything you need. Which you will ask for because items are not in the room i.e. dishes, coffee pot, toilet paper....pillows are very soft. Convenient to I95. Great black out curtains. I didn't like the uninvited guest- looks like worm (found out it is a Centipede) when I asked at front desk about them..it's... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

I appreciate you bringing your experience to our attention. We appreciate the kind comments about our friendly staff; however, I would also take this opportunity to sincerely apologize for the issue you had with pests during your stay. I discussed your comments with the team, and we are looking into getting larger strips placed on the bottom of the room... More 

Green Cove Springs
1 review
5 of 5 stars Reviewed October 3, 2014

This was a one night stay. Very convenient to I-95, and surrounding area. Very clean room with a great room rate, one of the lowest in the area. The room had a near full kitchen. I would stay here again!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boca Raton - Commerce, responded to this review

Thank you for posting a review of your stay. I am glad that you enjoyed your fully equipped kitchen, our convenient location and the cleanliness of your room during your visit with us. I will be sure to share your great comments with our staff. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide... More 

Lumberton, North Carolina
1 review
1 of 5 stars Reviewed August 28, 2014

I have never stayed at a place where they did not bring bathroom tolet paper and let the grass get 2 feet high room service is so bad do not ever stay here I will never stay here again if your traveling south on i95 keep going cuba has better places to stay or stay under a over pass it... More 

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