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Extended Stay America - Boca Raton - Commerce

2.5 of 5
501 NW 77th Street, Boca Raton, FL 33487 (Formerly Homestead Studio Suites )
Hotel amenities
Extended Stay America - Boca Raton - Commerce
Ranked #23 of 26 hotels in Boca Raton
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37 reviews from our community

    Trip type
Traveler rating
    10
    7
    5
    8
    7
Date Rating
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2013

This hotel is absolutely awful. It is bug infested dirty and the amenities are not as advertised. The kitchen was empty when arrived all we had was one butter knife no other silverware or pots and pans. The internet is very slow the beds are not queens but doubles and are extremely hard and uncomfortable. The bathroom had lots of... More

Was this review helpful? Yes 1
Eileen R, Manager at Extended Stay America - Boca Raton - Commerce, responded to this review
January 15, 2013

I received a copy of your review, and wanted to take a moment to personally respond. The issues you described are not acceptable, and I sincerely apologize for your experience. I am meeting with our team members to review your feedback to ensure that this does not happen again in the future. I am grateful for the feedback you provided... More

Fort Worth, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2013

1. Inexperienced desk clerk from other property. 2. Did not have own log-in to computer, said this was going to take a little while 3. Took 30 minutes to check-in with no other guests in lobby 4. Agent did not know where the room assigned was, told me to look at the map myself, i did and still had a... More

Was this review helpful? Yes
Eileen R, Manager at Extended Stay America - Boca Raton - Commerce, responded to this review
January 15, 2013

I appreciate you taking the time to write a review of your experience with us. The issues you described are not acceptable, and I sincerely apologize for your experience. I am meeting with our team to ensure that the issues you had with the customer service of our front desk and the cleanliness of your room do not happen again... More

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virginia beach
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2013

This place claims to be an Extended Stay now but it is still a Homestead Studio Suites (yes I know they are owned by the same company). The only changes they made were flat screen tvs, a few light fixtures, free breakfast, and Extended Stay bedding. They didn't even upgrade the mattresses. Same old kitchen, old outdated chair and ottoman... More

Was this review helpful? Yes
Rockland County, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 23, 2012

Very pretty place with kitchenette, nice tv, comfortable bed and a pond with ibises living there. Reasonable prices and right near major roads and neighbor hoods. I liked it very much. Not near the beach, though. That would make it much more expensive. easy parking right next to my room.,

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 6, 2012 via mobile

Excellent service from housekeeping to maintanence to reception all the way to management. The manager Matt is extremly nice and makes you feel right at home. Would most defonatly stay again and again!!!

Was this review helpful? Yes
Durham, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 24, 2012

I stayed here a few weeks ago and it was great! The manager who checked me in was super courteous and helpful, the staff was welcoming. The room was clean and was in good condition. I will definitely stay here again next time Im in Boca!

Was this review helpful? Yes
Eileen R, Manager at Extended Stay America - Boca Raton - Commerce, responded to this review
October 31, 2012

Thank you for taking the time to write such great reviews regarding your stay here at Homestead Studio Suites Boca Raton. We are ecstatic that enjoyed your stay and we delivered on our goal to provide a "home away from home" to our guests. We look forward to seeing you on your next visit to Boca Raton. More

Chicago, Illinois
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2012

I stayed at the homestead suits for a couple of months due to an extended business trip. I have to say this hotel was wonderful for that purpose. The kitchens were fully equipped and if something was wrong or missing they would replace it immediately. One time I had to change my room and in no time without hassle they... More

Was this review helpful? Yes
See 4 more reviews by Claudia13_13_12 for Boca Raton
Manager_11525, Manager at Extended Stay America - Boca Raton - Commerce, responded to this review
August 16, 2012

Thank you for staying with us at Homestead Studio Suites Boca Raton. We are glad you enjoyed your stay! Your feedback is very valuable to us and I'd like to take the opportunity to let you know we are currently reviewing our entertainment package. In the near future, we plan to have improved free Wi-Fi service, as well as a... More

Orlando, Florida, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2012

I had an internship down in Boca Raton for the summer, I was looking for a short term place to live for the summer, I found this place and I thought it was going to be great. Good location and nice exterior buildings. I ended up staying there for almost two month. Sure the wifi was slow, they only offers... More

Was this review helpful? Yes 3
Manager_11525, Owner at Extended Stay America - Boca Raton - Commerce, responded to this review
August 2, 2012

I was made aware of your review about our hotel. The staff and I take great strides to ensure 100% customer satisfaction, which is why I am disheartened to hear that you were not satisfied with your stay. We are very sorry for this. I do appreciate the opportunity to provide an explanation regarding the issue you described. I truly... More

Florida
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 30, 2012

The hotel is a little off the beaten path, but a good choice for those seeking economy accommodations with a kitchenette. The Homestead is an extended stay type hotel. It's located in a business park, very close to I-95, overlooking a small lake. Upon arrival, check-in was quick and easy with our reservation made in advance online (Note that payment... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Boca Raton - Commerce, responded to this review
July 19, 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Boca Raton Studio Suites. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 29, 2012 via mobile

I had to stay here long term because it was close to my job. My biggest complaint was noise from the trains that shake the building. My room was also right next to the staff laundry room and they do lots of laundry in the overnight hours and staff weren't considerate about slamming doors and being loud. Front desk staff... More

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Boca Raton - Commerce, responded to this review
July 19, 2012

"Thank you for taking the time to review your recent stay at . We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. Thank you More

 
 
 
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Additional Information about Extended Stay America - Boca Raton - Commerce

Also Known As:
Homestead Boca Raton Studio Hotel
Homestead Boca Raton Studio Hotel Boca Raton
Extended Stay America Boca Raton
Address: 501 NW 77th Street, Boca Raton, FL 33487 (Formerly Homestead Studio Suites )
Region: United States > Florida > Boca Raton
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #23 of 26 hotels in Boca Raton
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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