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Boca Raton Resort, A Waldorf Astoria Resort

4.0 of 5 501 E Camino Real, Boca Raton, FL 33431-0825
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Certificate of Excellence 2014
Boca Raton Resort, A Waldorf Astoria Resort
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Boca Raton Resort, A Waldorf Astoria Resort
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1,808 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, CO
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Attended a meeting with my company the week of January 12 - 16. This is a sprawling historic property with Spanish architecture. Waldorf Astoria does a fine job of upkeep as there are always a few unobtrusive craftsman lovingly restoring something. I wanted to make a special comment about the house keeping staff and front desk staff whom never failed... More 

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Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for a business conference. The resort is charming but the room I got at the Cloisters was sub-par. Old, tiny and moldy, no charm there. The carpet was definitely not clean. The service was also average, especially the food. For the conference, the same salad was served 3 days in a row for lunch and dinner and... More 

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Hamilton Square, New Jersey
Contributor
20 reviews 20 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited the Boca Resort and Club beginning on December 30th. The Boca Resort is an outstanding hotel with lovely grounds, an outstanding staff and plenty of things to do. We had an absolutely fabulous experience. The hotel was very busy but the staff handled the workload without any problems. The only issue I encountered was the very poor performance... More 

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phoenix, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Destination is fantastic - hotel was wonderful. However, they did not take care of our family. Too many other functions, and we were shoved under the matt. Dissappointed in how we were treated when we asked assistance with unacceptable accomodations, but they didn't assist.

Review collected in partnership with Waldorf Astoria

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All I wanted was a few days in the sun away from the cold, and that is exactly what I got and so much more! I have stayed at the Boca Resort many, many times and have yet to have anything but a fabulous experience. Between the grounds, the staff, the food, everything is just perfect and so luxurious. As... More 

Was this review helpful? Yes
BocaRatonResortWA, Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review

Hi Marisa D, Thank you for your loyalty and we're glad that we continue to meet your expectations every time you visit. We look forward to your next visit and we will share this with Staci. Sincerely, Boca Raton Resort & Club Management More 

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staying at the hotel for a conference, and it is more an experience than just a hotel stay. I've stayed here on business and on vacation and have always had a great stay. From the moment you walk in the door the service is top notch. The employees are friendly and helpful (the person that helped me with my bag... More 

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BocaRatonResortWA, Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review

Hi Renee_P_IL, We appreciate your honest feedback. We look forward to your next visit. Sincerely, Boca Raton Resort & Club Management More 

Short Hills, New Jersey
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We recently returned from the Boca Resort, one of many visits over the years. We were so disappointed by a recent addition to this once lovely property - the Flow Rider. Granted, my 3 kids were super excited about riding it, but when we watched others ride, we were stunned by how dangerous it seemed. Sure enough, a child fell... More 

Was this review helpful? Yes 2
BocaRatonResortWA, Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review

Hi Maggie F, As you can imagine; we’re disheartened to read of your experience. We appreciate the honest feedback and apologize for the frustrations you experienced during your stay with us. That said; you witnessed the all new Flow House Boca featuring FlowRider which is the newest feature to the property by which many guests can enjoy and learn to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

The Boca Raton Resort is a special place that whisks you away into a surreal fantasy land where you lose all track of time and life outside of those vibrant pink gates! Maybe it's the piña coladas but I swear there is something magical about the resort making me long for it desperately each time I leave. When I got... More 

Was this review helpful? Yes
BocaRatonResortWA, Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review

Hi Courtneystecz, Thank you for the feedback on your wedding and congratulations! We are very fortunate to have such highly professional wedding specialist on our team that make every wedding dream a reality. We will get this to Carlos and Jillian. Sincerely, Boca Raton Resort & Club Management More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Since having been here for 2 past stays, we know the exceptional service of the Boca Raton Resort and Club. My son had a choice to go anywhere in the world for his Birthday and without hesitation he chose here. It is a true gem, with outstanding amenities and a dedicated staff serving everyone's needs and beyond. A real class... More 

Was this review helpful? Yes 1
BocaRatonResortWA, Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review

Hi Tjsz11, Thank you for your return visit. We appreciate your loyalty to the property as well as your son for selecting it. We will make sure that Harry gets this message. Sincerely, Boca Raton Resort & Club Management More 

michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading reviews I was really nervous about coming to this resort. .Prior to my arrival, Dustin from the concierge contacted me. I explained my concerns and he assured me not to worry. We were coming down to Florida for an anniversary and birthday trip. .we didn't want to stress about anything. When we arrived Dustin was there and was... More 

Was this review helpful? Yes 1
BocaRatonResortWA, Manager at Boca Raton Resort, A Waldorf Astoria Resort, responded to this review

Hi raims, Thank you for your honest feedback. We appreciate it and will share it with Dustin. We are very grateful for the amazing and wonderful staff that we have. The most important part of customer service is to make it easy, personal and memorable. Sincerely. Boca Raton Resort & Club Management More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Golf course(7)
  • Shuttle buses(7)
  • Tower rooms(7)
  • Full kitchen(4)
  • Junior suite(4)
  • CUSTOMER SERVICE(3)

Additional Information about Boca Raton Resort, A Waldorf Astoria Resort

Address: 501 E Camino Real, Boca Raton, FL 33431-0825
Phone Number:
Location: United States > Florida > Boca Raton
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Boca Raton Resort, A Waldorf Astoria Resort 4*
Number of rooms: 1041
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Also Known As:
Boca Raton Resort, a Waldorf Astoria Hotel Boca Raton
The Waldorf Astoria Collection
Hotel Style:
#2 On the Beach Hotel in Boca Raton
#2 Romantic Hotel in Boca Raton
#2 Luxury Hotel in Boca Raton
#4 Business Hotel in Boca Raton
#8 Family Hotel in Boca Raton

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