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The Ritz-Carlton Bal Harbour, Miami

Certificate of Excellence
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10295 Collins Avenue, Bal Harbour, FL 33154 (Formerly ONE Bal Harbour Resort & Spa)
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$100 Credit + Breakfast
Best prices for: 1 room 1 guest
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The Ritz-Carlton Bal Harbour, Miami
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51 Reviews from our TripAdvisor Community

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Traveler rating
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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mclean, virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are very small but the suites are like apartments. We had problem with house keeping the 3 days we were there. I had to call multiple times for them to come and clean things or fix things. Pool and beach services were good.

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Kevin K, Director of Housekeeping at The Ritz-Carlton Bal Harbour, Miami, responded to this review

Good Day, Thank you for taking the time to send us your valued feedback. I wanted to apologize for the cleanliness not being up to the standards you have come to expect at our property. Please know that we take your comments seriously and I have shared them with my team in order to ensure they do not continue. Please... More 

Senior Contributor
43 reviews 43 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room 611 is close to highway but they moved us to a quieter area. Pool food is ok. I love the personal attention. Not much for kids activities. I say more adult friendly. The views and beach location are spectacular. Pool empties early because the sun is blocked towards late afternoon. I love the bike rentals which are complementary. The... More 

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Ithaca, NY
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were looking for a warm weekend getaway and having stayed at the Setai, and Fontainebleau wanted somewhere relaxing and out of the SoBe hustle. The hotel fit the bill perfectly. Checking in late Friday evening for two nights, the staff immediately recognized we wanted to get to bed and had us in our (upgraded) room in five minutes. The... More 

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Atlanta, Georgia, USA
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Simply elegant. We are currently staying at the Ritz and it is splendid. The beach is quiet and the the beach staff is very attentive. Food:Drinks are pricey as to be expected, but good quality. We were upgraded to a suite and it is regal. (Full kitchen, extra half bath, two balconies, office area, foyer...) The views are unobstructed and... More 

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Washington DC
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 23, 2015

Travelling all over the world to say this was one of our best experiences, is no small statement. It started with Amanda with guest services and my conversation about what we were looking for in this trip. Amanda was fabulous! This was a much needed escape to celebrate our wedding anniversary. We arrived to find an upgrade to an incredible... More 

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Montreal, Canada
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 18, 2015

I stayed at the ritz a few weeks ago while i was in town with my daughter and friend checking out the university of Miami. We stayed in a beautiful suite on the 17th floor - the floors are small with only 2 to three apartments on each floor. The room was tastefully decorated in a contemporary manner ( although... More 

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New York City, New York
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 9, 2015

Just spent 3 days in an ocean view suite. Hotel offers extreme privacy as our floor had only 2 suites Service was fantastic . Everybody from the check in person to the pool and beach staff was friendly and helpful Beach front is gorgeous with comfortable lounge chairs , spa water, and complimentary sunscreen Loved every minute of our time... More 

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Philadelphia, Pennsylvania, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

From the minute we arrived, the quiet luxury to be had at the Ritz Carlton was apparent. True five star hotels like this assume that travelers expect a lot, and they went beyond my high expectations. The staff went way beyond expectations by explaining the significant art and interior design details of the hotel because I told them I was... More 

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kent
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

We had a 2 night stopover here and had an amazing trip! Our room was fantastic with a view to die for. The beach and pool areas were good and service was excellent. We particularly thought Juan (lunch service) was very good and the concierge Felipe was exceptional and went over and above the line of duty when our 5... More 

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Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 4, 2015

Traveled with my family during spring break week and was delighted to be able to sleep in a bit and still have plenty of pool chairs or beach chairs to choose from! The staff was all very attentive and knew us all by name. We took a day trip to the Keys and the concierge,Felipe,gave us some wonderful recommendations on... More 

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