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All 5 Bal Harbour hotels

Bal Harbour Quarzo

4.0 of 5 Hotel   |   290 Bal Bay Drive, Bal Harbour, FL 33154
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72%
Ranked #4 of 5 hotels in Bal Harbour
A recent review
5 of 5 stars Reviewed March 7, 2014
Jonass Sao Paulo, Brazil
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160 people have reviewed this hotel

Traveler rating
    71
    45
    13
    10
    21
See reviews for
59
39
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Darmstadt, Germany
1 review
2 of 5 stars Reviewed 1 week ago

well i'm from germany, so my english is not so good. But it's even good enough to see that they tried fo fool us. i booked 22.03.2014 over spledia a room and there and at the quarzo homepage there was standing that i have to pay 10$ for overnight parking. After i arrived (02.04.2014) they charged me 15$ per night... More

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QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Dear Warsheepx! Thank you for your feedback! We are truly apologize for the misunderstanding. As it is mention on our website and the travel agent that you used, we do have an additional charge for the resort fee, which is $10 per day, as well as charge for parking, which is $15. We always make everything possible to provide the... More

Sao Paulo, SP
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

its a good hotel. Not so fantastic like ive seen in the oficial site photos. But its is well sited. The channel in front the hotel is very charming and the beach, beautifu. I recommend it for a weekend.

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Sao Paulo, Brazil
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

Our room was really huge, with a complete kitchen, living room, etc, felt like home. Everything new and working perfectly, very clean, helpful staff. Overall an excellent value dor the money, as we booked well in advance with a good rate. The hotel is a little tricky to find for the first time and you need a car to go... More

Was this review helpful? Yes 1
QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Dear Jonass! Thank you for leaving a feedback about our beautiful hotel! We do really appreciate your input and we will be very glad to see you in the nearest future again! Best Regards! More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

I was here with my girlfriend about two years ago. We had really nice room with kitchen and the bathroom was so nice. Staff was very helpful and they helped us to order NBA tickets etc. I can highly recommend this hotel to young couples who don't mind parties etc. Garden area was perfect and very beautiful.

Was this review helpful? Yes 1
QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Dear HenriParo! We do really appreciate your time, that you found for the review. All our team is absolutely happy that they made your stay unforgettable. We hope to see you anytime soon! Best Regards, Management More

Rio de Janeiro, Rio de Janeiro, Brazil
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 7, 2014

My wife and I stayed at this hotel mainly because we like Bal Harbour. Well decorated, comfortable rooms; but the bathroom we had was quite small compared to the size of the room, and the cupboard space a little crammed. Wi-fi works well, but you have to keep signing in all the time, which is a bother... Very few TV... More

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QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Neri: Thank you for your rating and comments, we do really appreciate your time for leaving your feedback. We are currently working on upgrading our television and internet systems to provide more channels and faster internet without the log-in log-off problem. As well we are in the process of retraining all of our front desk staff. Best regards, More

New York City, New York
2 reviews
1 of 5 stars Reviewed February 2, 2014

i came to this hotel with pretty high expectations only to find upon check in that the paint in the bathtub is peeling! i was so upset that i took pictures and showed it to the front desk manager. He told us that he will send someone to fix the problem right away. we went out for lunch and did... More

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QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Dear Susan! I would like to thank you for not only your stay, but your comments and feedback as well. I do sincerely apologize for your inconveniences during your stay. We have addressed the problem of the peeling bathtub and I would like to thank you for bringing this to our attention. We are working on better communication protocol between... More

Sao Paulo, SP
1 review
5 of 5 stars Reviewed January 11, 2014

Hotel is amazing, beautiful rooms, really large! Style is great! All modern, new and amazingly decorated. Very thank to Yanina and Mohammed who made our stay unforgettable. Yanina is very attentive, nice and knows all places to visit. Mohammed helped us to solve all we needed. Want to mention Maria at the front , who was very rude, impolite and... More

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QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Thank you so much for your great review. We are working on retraining our front desk staff so that no guest feels disrespected. We want our staff to be attentive, respectful, quick, polite, and knowledgeable. I will pass on your great comments to Yanina and Mohammed I know they will be enthused about the accolades you gave them. Thank you... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2014

Service: the service was FANTASTIC when we were there. they switched us to a bigger room when they realized that we had 3 people. they made sure we had everything we needed. everyday when we came back to the hotel, we had complimentary bottles of waters, little card that says what the whether is like the next day. ROOM: the... More

Was this review helpful? Yes 2
QUARZO H, Front Office Manager at Bal Harbour Quarzo, responded to this review

Dear Eh_Sian, Thank you so much for your feedback. We are delighted that is was a memorable and outstanding stay for you! Our team was absolutely happy to make it unforgettable. Hopefully you will come back to us in the nearest future! Best Regards, More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2013

After a day of travel with a baby it's not fun to arrive at a hotel at 4pm and find your room not available. It took until 5pm (checkin is at 4pm) to get it. Our room's hot water wasn't working. When I called the front desk at 8:45pm I was told there was no one on duty who could... More

Was this review helpful? Yes 2
Baltimore, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2013

We had a one bedroom suite. It was very spacious, modern, and clean. A hidden Gem. The staff was very accommodating, however, At night they are short staffed and will ask you to come down stairs to retrieve extra towels or blankets, if needed. Centrally located and we would definitely stay there again except we will be moving to The... More

Was this review helpful? Yes 1

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Additional Information about Bal Harbour Quarzo

Also Known As:
Bal Harbour Quarzo Hotel
Bal Harbour Quarzo Hotel Bal Harbour
Bal Harbour Quarzo Florida
Address: 290 Bal Bay Drive, Bal Harbour, FL 33154
Phone Number:
Location: United States > Florida > Bal Harbour
Amenities:
Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Bal Harbour
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Bal Harbour Quarzo 4*
Official Description (provided by the hotel):
Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more   less 
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