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The St. Regis Bal Harbour Resort

Certificate of Excellence
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9703 Collins Avenue, Bal Harbour, FL 33154
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The St. Regis Bal Harbour Resort
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The St. Regis Bal Harbour Resort
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The St. Regis Bal Harbour Resort
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775 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fort Lauderdale, Florida
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One of the nicest St Regis out there. Service was exceptional from valet to check-in to restaurants to pool side. Luxurious property with gorgeous private beach side. Prices are steep but expected for what you get. Brunch buffet was delicious. Will come back again

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nyc
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were at the St Regis for 6 days. The location and the property itself are amazing - BUT for the INCREDIBLY expensive resort, the service is remarkably bad. Everything exists, but when you speak with the staff, you often wonder if you are at the Marriott -- which would be fine, if you were not paying 2000-3000 or 4000$+... More 

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear citymomof3, Thank you for taking the time to share the details of your stay at The St. Regis Bal Harbour with the tripadvisor community. We are deeply sorry that your experience was not representative of The St. Regis service levels we pride ourselves on. I will be sure to address these topics with our team. We appreciate all feedback... More 

Rockledge, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our butler Wagner at the pool/oceanfront day villa can be summarized in one word, EXCEPTIONAL! The in room butlers Natoya, George, Andres, and Marc are best in class. Not only personable but no hesitation to move on to the next task.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We dined at Fresco on a few different occasions and each time, Beatriz, did an incredible job and made us feel so relaxed and at home! The food is fantastic, the atmosphere at the grill and pool is beautiful, and the staff is wonderful! We always have the best experience each time we visit The St. Regis Bal Harbour....thanks to... More 

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Beijing, China
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We especially enjoyed lunch at Fresca's. The food was wonderful and our waitress, Beatriz, was prompt, friendly, knew the menu and made us feel welcome. We had the fish tacos which were amazing and the truffle fries are worth every calorie! Because of the wonderful service, the great food and the peaceful setting, Fresca's is one of our favorite lunch... More 

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Chicago, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a St Regis all the way. Sleek, marble, luxury from entry lobby to every detail. We normally stay in South Beach for proximity to diverse restaurants and bars, but with spring break and the global music festival in Sobe this weekend, we decided to try something new. As SPG platinum guests we were upgraded to an unbelievable suite... More 

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So. Cal.
Top Contributor
54 reviews 54 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was an outstanding hotel with impeccable service and amenities! I have stayed at many 5 star hotels and this is no exception. The checkin process is wonderful and the rooms are comfortable and elegant. Highly recommend this hotel to discriminating travelers with high expectations.

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear silverius1, Thank you for sharing the details of your visit. We are happy to hear that you had an outstanding time at our resort, and your guest room was to your liking. We look forward to welcoming you back in the near future. Sincerely, Shadi Omeish Hotel Manager More 

London
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed last weekend with my wife nearly everything about this hotel is fantastic. J&g grill is amazing, service and food live up to its reputation. Please give it a try even if your not staying at the hotel. The rooms, views and amenities are great. Every time I visit I love it. My only suggestion is the service and food... More 

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Galaxy5030, Thank you for visiting our resort and taking the time to share your experience with the tripadvisor community. We are so happy to hear that you enjoyed J&G Grill and your time spent on the beach. We look forward to your next visit. Sincerely, Shadi Omeish Hotel Manager More 

Coral Gables, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had an amazing time at the pool. We all enjoyed the pool beds and our girls loved the cabanas as well. The service was fabulous, they always had everything ready for us and attentive to our food and drinks. I'm a vegan so it was nice to see all the organic vegan options they had on the menu. Thank... More 

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Estilos_Style, Thank you for taking the time to share your recent experience at our resort. We are pleased to hear that your entire family enjoyed their time by the pool and our food and beverage options were to your liking. On behalf of entire team, we would like to wish your daughter a very Happy Birthday. We look forward... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow - service to perfection! Couldn't ask for a nicer experience. Worth every single penny. Large staff - eager to please. Spa was a great experience...not to mention the pool, food and a afternoon bike ride. We will be back!!

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Lisa W, Thank you for choosing The St. Regis Bal Harbour to spend your couples weekend. We are happy to hear you had such a great experience and enjoyed your time in our spa. We look forward to your next couples weekend. Sincerely, Shadi Omeish Hotel Manager More 

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