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All 5 Bal Harbour hotels

The St. Regis Bal Harbour Resort

5.0 of 5 Hotel   |   9703 Collins Avenue, Bal Harbour, FL 33154
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Ranked #1 of 5 hotels in Bal Harbour
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dennis B
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626 people have reviewed this hotel

Traveler rating
    470
    95
    34
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168
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Staff extremely cordial and friendly. Jose the front doorman ready to please upon arrival and departure. Very helpful! We were served on hand and foot for a beautiful family vacation. Carpaccio restaurant across the street has a beautiful menu at fair prices. Pool side service excellent as well as the drinks and food. DB

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

John, who we had the pleasure to meet at the pool area, made our stay at the st regis as enjoyable as possible. He constantly had a smile on his face and made us feel so welcome. His service was awesome!

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Elizabethgru, Thank you for taking the time to share your experience with Trip Advisor community. I am happy John made your stay extra special by giving you bespoke service. I will make sure share this note with him and the entire team. We hope to welcome you back soon! Sincerely, Dant Hirsch Hotel Manager More

Woodbridge, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first time at a St. Regis property and hopefully will not be our last! From the start to finish of our trip to Miami, we were well taken care of by hotel staff. My husband and I were there for 4 days to celebrate his 40th Birthday. We checked in late at night and were offered champagne... More

Was this review helpful? Yes 3
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear JNikeeG, It was truly a pleasure having you as our guest during your recent visit to Bal Harbour. On behalf of the entire team at The St. Regis Bal Harbour, we are so pleased that you were able to experience our resort and enjoy the high service and quality levels upon which we pride ourselves. We look forward to... More

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a wedding July 4th weekend near the hotel, we chose it for the location and because we generally like Starwood properties. This hotel is fairly new, the décor is funky, the room we had was fantastic. We were upgraded to a suite w/ two very large balconies, and kitchen area, etc. Furnishings were bright, rooms were clean and... More

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear BostonFrequentTravel, It was pleasure having you as our guest and Thank you for taking the time to review your recent experience at our resort. I am happy to hear you enjoyed your upgrade and our resort amenities. We are grateful for your feedback and hope to welcome you back soon. Sincerely, Dant Hirsch Hotel Manager More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

The location was awful, as was the service: lackluster. The poolside restaurant was a disaster and the supervisors (the attendants are great), did little or nothing to correct the problem. This is definitely not a 5-star hotel; needs help with operations.

Was this review helpful? Yes 1
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear TomGoht, Thank you for sharing your honest feedback of your recent stay with us. I am sorry the experience you had was not representative of The St. Regis service levels in which we pride ourselves on. I would like the opportunity to speak offline about the disconnect you experienced at our resort. You may contact me directly at 305.993.3331... More

Cape Town Central, South Africa
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On arriving at the St Regis Bal Harbour we were disappointed by the design of the lobby expecting it to be more lavish but all disappointment disappeared when we entered the fabulous ultra modern room. Beautifully appointed and spacious it opens onto a large patio with a stunning view over the spectacular pool and gardens and Miami Beach. We enjoyed... More

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Denise D, Thank you for staying at The St. Regis Bal Harbour and sharing your experience with the Trip Advisor community. I am happy to hear you were blown away by our room amenities. We hope to see you again soon! Sincerely, Dant Hirsch Hotel Manager More

Miami
Top Contributor
55 reviews 55 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Exactly what you would expect from an ultra high end resort. Service starts at the valet with a warm welcome and the front of house continues the perfection. The best rooms in miami, quiet and comfortable. Tv's in the mirrors are my favorite while shaving in the am and my wife loves the lavender bath salts. This place is the... More

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Mixedbyfabian, Thank you for taking the time to share your experience with the Trip Advisor community. On behalf of the entire team at The St. Regis Bal Harbour, we are so pleased that you were able to enjoy the high service and quality levels in which we pride ourselves in. We look forward to welcoming you back as our... More

Brooklyn, New York, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the St. Regis for 1 night in August. The property was very nice the rooms were very big and comfortable however about 5 minutes after I came to my room a large roach came out of under the couch. I called for assistance but it took 20 minutes for someone to come catch it and kill it.... More

Was this review helpful? Yes 3
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Steve W, Thank you for sharing your recent experience. I am deeply sorry that your requests were not executed as we had hoped. We certainly fell short of exceeding your expectations. I would be more than happy to discuss these incidents with you offline if you would like. I can be reached at 305.993.3331. We appreciate your feedback and... More

Los Angeles, CA
Top Contributor
127 reviews 127 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been fortunate to of traveled to many St. Regis around the world. This one has to be one of my favorites. Service is outstanding, everyone is very courteous. Keep in mind that you are in North Miami Beach area. If South Beach (bars, clubs, etc) is your thing then you are about 5-10 minute drive from this property.... More

Was this review helpful? Yes 1
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear RDMWorldTravel, Thank you for sharing your review of our resort with the Trip Advisor community. I am happy to hear that the resort amenities as well as your guest room were to your liking and you were able to fully enjoy them. We hope to welcome you back soon. Sincerely, Dant Hirsch Hotel Manager More

Boston, Massachusetts
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were amazing. Views can be hit or miss. The service is great, the beach is very private and well maintained. We only ate lunch here by the pool, and it was very good. The crowd is the usual Miami people. Highly recommended.

Was this review helpful? Yes 1
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear mj23439, Thank you for reviewing your recent stay at The St. Regis Bal Harbour. I am very happy that you were able to experience the great service we are known for, first hand. We hope to welcome back soon. Sincerely, Dant Hirsch Hotel Manager More

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Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Avenue, Bal Harbour, FL 33154
Phone Number:
Location: United States > Florida > Bal Harbour
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 
Number of rooms
243

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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