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The St. Regis Bal Harbour Resort

5.0 of 5
9703 Collins Avenue, Bal Harbour, FL 33154
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The St. Regis Bal Harbour Resort
Ranked #1 of 6 hotels in Bal Harbour
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289 reviews from our community

    Trip type
Traveler rating
    195
    58
    22
    9
    5
Date Rating
Top Contributor
58 reviews 58 reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

This is a beautiful hotel. The marble floors were spectacular. The staff and services were all high quality. The rooms and beds were clean and comfortable. Room service was prompt and good.Would highly recommend this hotel. It is on the water and conveniently located to shopping.

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See 2 more reviews by KHA8 for Bal Harbour
Toronto, Canada
1 review
1 of 5 stars Reviewed May 17, 2013 NEW

Stayed May 2, 2013 for 2 nights. As a SPG Platinum Member, I can honestly say this was my worst experience at a SPG property EVER. Clearly they do not want Platinum Members to come to this hotel, as they have no intention of honouring all of the SPG benefits. Not only will they “not tell” you they will not... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013 NEW via mobile

The hôtel is amazing from all points. Room service could be improved to offer a real palace service... Special thanks to Harry from the pool team that have delivered a first class service during our stay! Ask for him when you arrive !

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 20, 2013

Dear Meirob, I wish to extend my sincere gratitude for your recent review of The St. Regis Bal Harbour. I am pleased to hear your overall experience was excellent and I look forward to sharing your kind comments with our staff and leaders. It will be my pleasure to welcome you to our address again very soon. Sincerely, Dant Hirsch... More

Toledo, Ohio
Top Contributor
117 reviews 117 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

What a great escape from the heat and craziness that is Miami! This hotel is stunning in every respect. The marble floors alone are worth a trip inside to merely see them, and the beauty carries through to the service inside the hotel, the food, the linens, the view, the location. What a treat to be able to stay at... More

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 20, 2013

Dear STB424, Thank you for taking the time to write such a wonderful review about your recent stay at the St. Regis Bal Harbour. I am pleased to hear of your exceptional visit and hope we will have the opportunity to welcoming you back to the best address in future. Sincerely, Dant Hirsch Hotel Manager More

West Palm Beach, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW via mobile

This is truly five star property. The service is fantastic and the beach, pool and spa are all wonderful. We were upgraded to a beautiful 1 bedroom suite. May is a great time in Miami, perfect weather and it is not as crowded. The prices are high, but what you would expect from a first class hotel. We would not... More

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 20, 2013

Dear malt661521, I am thrilled to hear you had such a wonderful stay with us. Thank you for sharing your experience, and we hope to have you back to the Resort soon. Sincerely, Dant Hirsch Hotel Manager More

Milwaukee
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

The hotel is beautiful! Everyone who works there is attentive & willing to help you with whatever it is you need. The pool & beach are perfect for enjoying the warm sun & sand. The room is very comfortable allowing you to relax & unwind. Food & drink is good but not fabulous for the price but you are at... More

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 16, 2013

Dear i2smile, I wish to extend my sincere gratitude for your recent review of The St. Regis Bal Harbour. I am pleased to hear your overall experience was excellent and I look forward to sharing your kind comments with our staff and leaders. It will be my pleasure to welcome you to our address again very soon. Sincerely, Dant Hirsch... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2013 via mobile

IJust returned from a 5 day stay. We originally were expected to stay at another resort but due to it being vey dirty and website being quite deceiving we looked at the room upon arrival at 11 PM and realized we couldn't stay there for the next five days. Around 11:30 PM we called the St Regis and we lucked... More

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 13, 2013

Dear JKDONO, I wish to extend my sincere gratitude for your recent review of The St. Regis Bal Harbour. I am pleased to hear your overall experience was excellent and I look forward to sharing your kind comments with our staff and leaders. It will be my pleasure to welcome you to our address again very soon. Sincerely, Dant Hirsch... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013 via mobile

Amazing hotel, service , food and atmosphere. Luxury first class all the way . Great beach and pool. Resturants are great across from bal harbor mall 30 mins from airport. Rooms are very nice always go with ocean front suit and full butler services

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 13, 2013

Dear AP411, Thank you so much for your positive review about your stay at The St. Regis Bal Harbour. I am thrilled to read about your great experience at the Resort. I hope we will have the opportunity to welcome you back to the best address in the near future! Warmest Regards, Dant Hirsch Hotel Manager More

Miami, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 8, 2013

Decided to have lunch at the St. Regis, the outside of the hotel is amazing. Had lunch by the pool looking out onto the ocean. The service was exceptional- very friendly staff, staff members accommodating to everyone i the area. Food was a bit pricy but well worth it-fish tacos, hamburgers were delicious. Thinking of going back to celebrate a... More

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 13, 2013

Dear Kwpunkin1, Thank you for your recent review on TripAdvisor. I am very pleased to learn that our team provided you with exceptional service and hope we will have the opportunity to welcome you back to the best address in the near future! Warmest Regards, Dant Hirsch Hotel Manager More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 8, 2013

First of all the hotel is absolutely drop dead gorgeous! But, with that said, the service subpar. I've stayed at places like the Four Seasons or the Peninsula and had much better service from every single staff member I encountered. At the St. Regis, it's like their doing you a favor by letting YOU stay at their property. Mike at... More

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BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review
May 16, 2013

Dear Sdr2013, Thank you for taking the time to detail your experience at The St. Regis Bal Harbour. I am deeply sorry that we were not able to meet your expectations during your recent visit to our hotel. Please allow me the opportunity of discussing your comments further so that we can examine the issues which you have noted. I... More

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Additional Information about The St. Regis Bal Harbour Resort

Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Hotel
The St. Regis Bal Harbour Resort Florida
Address: 9703 Collins Avenue, Bal Harbour, FL 33154
Phone Number:
Region: United States > Florida > Bal Harbour
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Bal Harbour
#1 Luxury Hotels in Bal Harbour
#1 Family Hotels in Bal Harbour
#2 Business Hotels in Bal Harbour
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 
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The St. Regis Bal Harbour Resort
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