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The St. Regis Bal Harbour Resort

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9703 Collins Avenue, Bal Harbour, FL 33154
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1 room 1 adult
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The St. Regis Bal Harbour Resort
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1,039 Reviews from our TripAdvisor Community

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Sao Paulo, SP
Level Contributor
230 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 649 helpful votes
4 of 5 stars Reviewed yesterday NEW

The St Regis is a very nice hotel at the beach and in front of the Bal Harbour Mall. ITs location is very convenient if you go there for leisure with your family. It has a beautiful SPA, swimming pools and Service at the beach where you have chairs and all you need. The rooms are big and confortable completely... More 

Helpful?
Thank OASette
NY
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We came here for a short family vacation of 5 days. We arrived in the morning and even though we asked for an early check in the room was not ready. The check in process was, how to describe it, confused. There is no real front desk but about 6 small desks with chairs in front , wedding registry style.... More 

Helpful?
Thank MNY212
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear MNY212, Thank you very much for taking the time to share such a detailed review on you stay at the St. Regis Bal Harbour! We are very sorry to learn that the experience you had was not representative of the St. Regis service level. We take feedback very seriously and we thank you for taking your time to share... More 

Houston, TX
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First vacation without our kids in five years. Expectations were high. Three days to relax and rejuvenate. This place exceeded expectations. Not perfect (more on that later), but close. It is about half hour from fort lauderdale airport and half way to the South Beach scene. Nothing is more than a short Uber ride away. The oceanfront grand deluxe suite... More 

Helpful?
Thank oddlyweds
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Addlyweds, Thank you very much for writing such a detailed review on your recent stay at the St, Regis Bal Harbour! We are exited to know you had such a memorable stay and had a chance to experience the attentive service of our team in every area of the hotel. It is always a pleasure for us to receive... More 

La Jolla, California
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an amazing property the compass is really comfortable and well kept. The Sushi Bar restaurant is really one of the best. The rooms are very comfortable with great beds. Staff is also very friendly and engaging. Had one of the best massages ever! Issues: I found out the last day that I'd been adding 20% tips to meals... More 

Helpful?
Thank edward w
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Edward W, Thank you very much for taking the time to write such a detailed review on your recent visit to St. Regis Bal Harbour! We are glad to know that in overall your enjoyed the property. I am very sorry to here about the issues that you had experienced. Thank you very much for providing a feedback on... More 

Bardstown, Kentucky
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The St Regis is amazing, the attention to detail is over the top! The staff are extremely attentive, making sure you are well cared for during your stay. The technology through out the hotel is cutting edge,making everything available at your fingertips. The suites are beautiful, comfortable and offer so much room, you feel truly relaxed. Great restaurants in the... More 

Helpful?
Thank alice willett H
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Alice Willett H, Thank you very much for taking the time to write a review on your recent stay at the St. Regis Bal Harbour! What a pleasure for us to know you had an amazing time at the Best Address. Please pay us a visit any time soon, we will be happy to welcome you back! Sincerely, Shadi... More 

NYC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The St. Regis Bal Harbour is one of the finest hotel properties in the USA if not the world. Spectacular in every sense of the word. If you don't like this resort then you don't understand what quality means.

Helpful?
3 Thank Thaddius
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Thaddius, Thank you very much for taking the time to share your review with the TripAdvisor community! We are beyond delighted to learn that your recent stay created such a amazing memory that you shared with the world. Thank you very much for your kind words. We look forward to welcoming you back any time soon! Sincerely, Shadi Omeish More 

USA
Level Contributor
98 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 1 week ago

Very trendy, high rise high-end hotel. Exactly what one would expect from a St Regis. Excellent service, though limited food options at night, and you are away from the bulk of the South Beach scene, which could be good or bad depending on your tastes. We had a rather odd oceanfront suite that had a kitchenette in it(?), but no... More 

Helpful?
Thank TamaraK
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear TamaraK, Thank you very much for taking the time to review your recent visit to the St. Regis Bal Harbour! We are glad to learn that in overall you enjoyed your time with us and enjoyed an excellent service that the team has to offer. I am very sorry to hear about the drawbars of your stay, we definitely... More 

Washington, DC
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 1 week ago

The Good 1. The hotel is across the street from Bal Harbour Mall 2. The rooms are spacious rooms 3. The common areas have a luxe design 4. The beach service is superb Bad Their motto should be "pay first and you may get service later". The rooms are paid in full at booking, you pay a deposit for incidentals... More 

Helpful?
Thank eugenialyn
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Eugenialyn, First and foremost, we are deeply sorry that your preferences and requests were not executed as it was expected. We aim to personalize each and every guest visit, and we clearly fell short. It is a true regret to learn of the details which occurred during your stay with us - we are greatly sorry for that! It... More 

Goshen CT
Level Contributor
111 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We were fortunate to be upgraded with our Starwood Platinum status to the top floor suite with butler service, a wine cooler, refrigerator, stove top, microwave, washer dryer, a separate living room, two bathrooms and two oceanfront patios. Quality amenities in both baths. As great as the room was, the service was even better. Pool areas are nice with plush... More 

Helpful?
Thank jefflal
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Jeffrey L, Thank you very much for taking the time to write a review on you recent stay at the St. Regis Bal Harbour! It is an absolute pleasure to learn you had a chance to visit us and experience the magnificent service. We will be delighted to welcome you back any time soon! Sincerely, Shadi Omeish More 

Bal Harbour, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

At my stay at the st Regis Ball Harbour we stayed at the adult pool and had the best service I have ever experienced from Wilberd Duenas. For this reason my stay was incredible and so was my friends stay.He was there for everything we needed and on the following day knew what we wanted. He is friendly and always... More 

Helpful?
Thank rkozin
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Rkozin, Thank you very much for taking the time to review your recent stay at the St. Regis Bal Harbour! We were delighted to have you as our guest. I will make sure to share your kind words with Wilbert, he will be happy to know you had an outstanding experience. Please visit us again any time soon! Sincerely,... More 

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