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The St. Regis Bal Harbour Resort

Certificate of Excellence
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9703 Collins Avenue, Bal Harbour, FL 33154
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The St. Regis Bal Harbour Resort
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The St. Regis Bal Harbour Resort
The St. Regis Bal Harbour Resort
The St. Regis Bal Harbour Resort
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797 reviews from our community

Traveler rating
    605
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    42
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    13
See reviews for
222
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the hotel with our 3 year-old daughter during the holiday week earlier this month. Since this was one of the busiest weeks of the year for the hotel you would think the staff might be overwhelmed or service to be compromised. Neither happened during our stay. The staff put on a textbook display of... More 

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband, daughter and I just got back from a wonderful long weekend at this beautiful hotel. We must have picked the right week because the resort wasn't crowded at all and service was top notch. Everywhere we went, the staff was so nice and hospitable. Mica, Martin and Wilfred made sure we were relaxed and had everything we needed... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a wonderful stay in the most wonderful and elegant hotel. The lobby is just stunning, our suite had an amazing ocean view, the pool area surrounded with amazing landscaping and definitely gorgeous beach. Bal Harbour Shops is located right across the street with the perfect selections of stores. The staff was very friendly and professional George was fantastic,... More 

Was this review helpful? Yes 2
NYC
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Planned a last minute stay at the St. Regis Bal Harbour for two nights. Very beautiful hotel on the north end of Miami Beach. There are so many reviews on this hotel, so wont go into much detail. The staff are clearly what make this place special. Extra personable, go out of their way to be helpful and accommodating from... More 

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Rzimardo, On behalf of the entire team at The St. Regis Bal Harbour, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We truly appreciate you taking the time to detail your experience and share tips with other travelers. We look forward to welcoming you back to Miami's best address. Sincerely, Shadi... More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The St. Regis lives up to all one would expect from a luxury resort, but what really made a mark was the wonderful service. Particular standouts were Wilbert at the pool and Jose Sanchez the Door Attendant. Both went out of their way to accommodate my wife and I. The food at the resort was also excellent. They offer a... More 

Was this review helpful? Yes 1
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Caridad, Thank you for taking the time to share your recent experience with us and the TripAdvisor community. I am delighted to hear our hotel, and most importantly our service exceeded your expectations and made your stay extra special. I will be sure to share your kind feedback with Jose and Wilbert. We look forward to welcoming you back... More 

Glen Arbor, Michigan
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The property is what you would expect from A St. Regis.....but what makes it special is the beach boot camp.......nothing better than getting a great workout right on the beach. Primary reason we go. The rest of the property is very nice as well.......surprised there is no outdoor dining at night. Would be nice on a pretty night.

Was this review helpful? Yes 5
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Midwesterner192, I am delighted to read your comments and agree that our beach fitness classes are second to none. I am happy you enjoy them so much, I'll be sure to share the feedback. I look forward to welcoming you back again in the future. Sincerely, Shadi Omeish, Hotel Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel by all international standards. Front desk manager, Andy Pino is a consummate professional who handled a small but critical issue in the most courteous and comfortable fashion. Thanks for making our stay so fantastic!

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear MikeLan450, Thank you for sharing this kind feedback of your recent experience. I will be sure to personally share this with Andy, and we look forward to your next visit to Miami's Best Address. Sincerely, Shadi Omeish, Hotel Manager More 

Miami Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really like the staff at the St. Regis. They love kids, they know your name, they truly like to make your day. Gilbert from the pool, who speaks even some german, is caring and overlooking. The beach boys are amazing! Working hard in the glowing sun and in the evening they play soccer with my sons. Dennis &his friends... More 

Was this review helpful? Yes 1
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Eve B, Thank you for sharing this lovely feedback of your recent visit. We are delighted to see you had a great stay and enjoyed your time with us. I will be sure to share your kind words with Dennis, Pedro, and the entire team. We look forward to welcoming you back again soon. Sincerely, Shadi Omeish Hotel Manager More 

Miami, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at St. Regis Bal Harbour with my wife for a weekend and we had the most amazing experience. Excellent service since the moment we arrived to the valet, at front desk for check-in, restaurants and an excellent experience with all the staff. The room was incredible and the view it´s extraordinary. I strongly recommend this hotel to anyone... More 

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Manolocamacho, Thank you for taking the time to share your recent experience with us. We are delighted to hear you had an excellent getaway and that you enjoyed our beautiful views and five-star service. We look forward to your next visit to Miami's Best Address. Sincerely, Shadi Omeish, Hotel Manager More 

Wayne, Pennsylvania
2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel is stunning and very well maintained. The pool staff is exceptional, but the hotel staff and especially the concierge is terrible. They are inconsistent and offered very little help. They were seemed incapable of helping people with children.

Was this review helpful? Yes
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Philly1112, Thank you for sharing your experience here with the TripAdvisor community. I regret to read of your disappointing experience with our concierge, and I apologize that it was not pleasant. I've taken this feedback to our team to address. I am happy to see that the hotel and our pool and beach team made your stay enjoyable, and... More 

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