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The St. Regis Bal Harbour Resort

5.0 of 5 9703 Collins Avenue, Bal Harbour, FL 33154
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Certificate of Excellence 2014
The St. Regis Bal Harbour Resort
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687 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Let me start out by saying I toured a few hotels to ensure the prices at the Regis are justified. I can confirm for the most part they are. I checked out the new Edition hotel which is apart of the Ritz/Marriott portfolio. This is advertised as a five star property but I didn't get that sense for my visit.... More 

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New Rochelle, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I decided to take a quick vacation and booked the St Regis. I had been at the hotel on business and thought it was a wonderful hotel. When we arrived, we were upgraded to a 1 bedroom suite with butler service. From the moment we checked in until checkout, there was not a moment where the staff... More 

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BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear David 2468, Thank you so much for staying at The St. Regis Bal Harbour during your recent visit to Miami. We are so happy to hear that your upgrade and our high service and quality levels in which we pride ourselves. We are so grateful for your feedback. We look forward to welcoming you back as our guest in... More 

Moscow, Russia
1 review
1 of 5 stars Reviewed 1 week ago

I WILL BE HONEST IN THIS REVIEW... We stayed in the hotel from 23/10 till 1/11 ROOM NUMBER 1911. The beginning of vacation was very nice - we had a great shopping in «Saks 5th avenue”. But before check out while we were packing luggage I realize that I can’t find some of my clothes : black dress "Herve Leger”... More 

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BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Konst K Thank you for sharing your feedback with us here in the Trip Advisor community. We are deeply concerned by your experience, and take these situations very seriously. It is our hope that this has been reflected in our efforts to assist. We would be happy to discuss any additional concerns you may have; please feel free to... More 

Howell, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel over the weekend and our experience was absolutely amazing! The hotel itself is absolutely magnificent and the staff is truly unbelievable. We had some needs that were unique and they provided for us exactly what we needed plus!! Our butler, Marc Rapp, was so extremely nice and caring and really went above and beyond to... More 

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BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Jetsettersnj, Thank you for the very kind review of your recent stay with us. We are so happy to hear that you were so well taken care of while enjoying your time at The St. Regis. I will make sure to share this note with Marc. We hope to welcome you in the near future. Sincerely, Milton Sgarbi General... More 

Sacramento, CA
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

Just up the road from the chaos of Miami Beach is Bal Harbour, a great place to enjoy the beach and choose how much or how little chaos you'd like to enjoy. And if you do choose to relax in Bal Harbour, I can not imagine a finer location than the St. Regis Bal Harbour. The resort is a true... More 

Was this review helpful? Yes 1
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear mbinsac, Thank you for reviewing your recent stay at The St. Regis Bal Harbour, while in Miami. I am very happy to hear that you experienced our 5- Star service in our St. Regis Bar and your guest room was to your liking. We look forward to welcoming you back for a longer stay. Sincerely, Milton Sgarbi General Manager More 

Honolulu
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here over a dozen times since the resort opened three years ago. the St Regis was built on the site of the former Sheraton Bal Harbour which in its heyday hosted the likes of Bill Clinton. This Starwood-managed property has managed to retain a few of the exceptional people who really know how to deliver genuinely outstanding and personalized... More 

Was this review helpful? Yes 3
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear globaliste, Thank you very much for taking the time to share your recent stay at our resort and for such kind words. We are very pleased that you were able to experience our hotel and enjoy the high service and quality levels upon which we pride ourselves. I will be sure to share this note with the entire team.... More 

Christiansted, St. Croix
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here a number of times and always enjoy the best service from check-in to check-out. The spa is excellent from the front desk to the aestheticians and massage therapists. I'm looking forward to returning as often as possible!

Was this review helpful? Yes 1
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Amy W, Thank you for taking the time and sharing your recent experience with the Trip Advisor community. We are very happy to hear that time and time again you return to our resort. Not only that, but you continue to receive that level of service in which we pride ourselves on. We hope to see you again soon!... More 

Joao Pessoa, PB
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location and amazing view from suites. The staff is very competent and efficient Very close to great restaurants. The Remede ammenities are very good. My only complaint regards the valet service that could be more swift.

Was this review helpful? Yes 1
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Pcpires, It was truly a pleasure having you as a guest. Thank you for taking the time to share your review with the Trip Advisor Community. We are very happy you were able to experience first hand the high service and quality levels upon which we pride ourselves on. We hope to see you again soon! Sincerely, Milton Sgarbi... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a three night stay at St.Regis with my wife and daughter. We stayed in nice oceanfront suite. The decor and amenities were outstanding - multiple plasma / LCD flat screen TV's, full kitchen with Nespresso machine, large mable bathroom, separate living room and work area and great balcony overlooking the beach. The property itself is stunning as... More 

Was this review helpful? Yes 2
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Leo A, Thank you for staying at The St. Regis Bal Harbour during your recent visit to Miami. We are very happy you and your family enjoyed you time with us and George took such good care of you. We hope to welcome you back in the near future. Sincerely, Milton Sgarbi General Manager More 

Minneapolis, Minnesota
Top Contributor
95 reviews 95 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall I would give this hotel an excellent rating and recommend it. Positives: Just about everything. Great pools, beach, overall amenities, restaurants, very clean, high tech, great bartenders (Barrie) and great staff overall. Negatives: Wasn't super impressed with the concierge staff and I'm not someone that generally uses them a whole lot. A bit smug and steered us wrong on... More 

Was this review helpful? Yes
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Paul B, Thank you for taking the time to review your recent visit at The St. Regis Bal Harbour and sharing it with the Trip Advisor community. I am happy to hear that you enjoy all the amenities our resort has to offer. I will make sure to share this kind note with Berrie and the rest of the... More 

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Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Avenue, Bal Harbour, FL 33154
Phone Number:
Location: United States > Florida > Bal Harbour
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida

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