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All 12 Wilmington hotels

Sheraton Suites Wilmington Downtown Hotel

3.5 of 5 Hotel   |   422 Delaware Avenue, Wilmington, DE 19801
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Ranked #8 of 12 Hotels in Wilmington
A recent review
5 of 5 stars Reviewed August 14, 2014
mwmatonis Claymont, Delaware
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319 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Suites Wilmington Downtown Hotel
See the most recent reviews
Claymont, Delaware
1 review
5 of 5 stars Reviewed August 14, 2014

my room was first rate i upgraded to club level and the amenities were well worth it with the robes, slippers,club lounge access, the front desk was very friendly and helpful from carmela at the desk to the housekeeper angila be very attentive and always having a smile when i needed something would highly recommened and will be back

Was this review helpful? Yes
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your feedback. I was extremely pleased to read that you stay was great. I also truly appreciate you singling out several the staff members that went above and beyond during your stay. The entire team strives to give great service with every guest they encounter, its nice to know that you too experienced this type of service.... More

Lakewood, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 14, 2014 via mobile

I was very satisfied with my past stay at this property. The staff is very friendly. The manager is extremely kind and caring. The property is well kept and clean. The rooms are spacious and bright. Everything that youy would be looking for in a hotel you would find here. On siteparking, pool, fitness center, club, suites, business center, restaurants... More

Was this review helpful? Yes
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you Mwwwwa for your great review. I am glad to read that you had an enjoyable stay and we look forward to seeing you again the next time you are in the Wilmington area. Warm Regards Eric Jolikko General Manager More

Catonsville, Maryland
Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 11, 2014 via mobile

Our family stayed 2 nights on the club level, which included a fantastic continental breakfast, and wonderful attendant. The tone of our stay began with a hotel employee (who turned put to be an awesome chef, thank you for the omelette!), advising we park somewhere else, due to concern about our bikes. He offered several safer options, including the garage... More

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EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you chrisembr for your review of the hotel. I am pleased that the staff was able to take great care of you during your stay in both the restaurant and in parking your vehicle. The staff strives to give great service to every guest and I am glad to read that you too experienced that type of service during... More

Thomaston
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent to nights at the downtown Sheraton while we were there to see Longwood Gardens and Winterthur. The hotel was lovely, the rooms were large with nice amenities such as bottled water, toiletries, and disposable bedroom shoes (nice touch). There was plenty of parking below, and there was a wonderful restaurant open in the evenings right down the street.... More

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EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you Mary Ann M (Thomaston) for your very nice review. The staff and I truly appreciate the feedback and glad to read that you and your family had a great stay. Thank you again and we look forward to seeing you and your family the next time you are in the area. Have a fantastic rest of the summer... More

Lawrenceville, Georgia
Top Contributor
157 reviews 157 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 22, 2014

Staff checking us in was awesome. Parking easy. Room really pretty with great amenities in bathroom but we had 3 adults (my husband, adult daughter and me). The foldaway sofa was uncomfortable and we got sheets and a thin blanket, no pillows at all for that sofa (and we had to make the bed). The regular bed was not comfortable... More

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EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you Chris O for your feedback regarding your stay with the hotel. I do apologize for you and your family not being comfortable with your accommodations. I can tell you the Sheraton Sweet Sleeper beds typically get rave reviews. I am however very pleased to read that you felt that the front desk staff was awesome. Thank you for... More

Westminster, California
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

While vacationing in Delaware, my wife and I stayed three nights at this hotel. The staff really is professional and courteous. Upon our arrival, LaAsia went out of her way too make us feel welcome and cared for. We stayed on the 16th floor, which gave us the quiet we were seeking. The rooms, although a bit use wearied, we're... More

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EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

I hope you had a great vacation and glad see that the staff, especially LaAsia made you feel welcome and cared for during your stay. The hotel strives to give every guest an “at home” experience”. We hope that you have a great summer and look forward to you visiting us again in the near future. Warm Regards Eric Jolikko... More

Newark, New Jersey
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 14, 2014

This was a last minute booking for us, with our family of 5. (Our children range from 7 to 12 y.o.) The hotel was easily found via the GPS, but warning to those who will look it up, make sure you pick the one with the right zip code. Searching for the address alone gave us 3 different destinations with... More

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EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you pi3point14nj for your review of the hotel and your recent stay. We are glad that you had a good overnight stay. The staff and I hope that you decide to stay with us again when you are in the Wilmington area in need of a hotel. Have a great summer Eric Jolikko General Manager More

Union City, New Jersey, United States
Top Contributor
565 reviews 565 reviews
32 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed July 13, 2014

A nice, comfortable hotel in Wilmington's downtown that could use a little upkeep. The staff is very friendly and was very accommodating with our dog. Dogs under 40 pounds are welcome. The rooms are nice and large, with huge bathrooms but could use a little maintenance. The shower particularly wasn't in great condition and the head kept spinning into the... More

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EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you TylerL for your feedback regarding your stay at the Sheraton Suites Wilmington Downtown. I am glad to read that you felt comfortable during your stay. In November/December of 2012, the wallpaper, rugs and sofas where installed. The hotel also replaced the chair, ottoman and lighting package in the hotel in March 2013. The hotel has additional renovations that... More

Hartford, Connecticut
1 review
4 of 5 stars Reviewed July 6, 2014

I've stayed at this hotel half a dozen times on business trips during the past 3 years. The staff here is very friendly and knows a lot of "regulars" by name or facial recognition. The food at the onsite restaurant is also very good and extremely convenient. All of the waitstaff are very professional and provide great service -- Gloria... More

Was this review helpful? Yes
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for he fantastic comments regarding both Glen and Gloria, it was very nice to outstanding employees to receive recognition from you. Thank you for your loyalty and the staff and I look forward to seeing you on a regular basis Have a super summer Eric Jolikko General Manager More

Topeka, Kansas
1 review
4 of 5 stars Reviewed July 2, 2014

I traveled to Wilmington, Del. for the first time to attend the Dupont Clifford Brown Jazz Festival in mid June. My stay at the Sheraton Suites was probably one of the hi-lites of the trip. The rooms were big and the "beds heavenly". Be sure to chat with Sherri at breakfast, on the 11th floor. She is a true professional.... More

Was this review helpful? Yes
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your very nice comments regarding your recent stay at the hotel. The weather was great for this year’s Jazz Festival, I would definitely agree. The staff and I hope to see you (and all your friends) next year for the Jazz 2015. Have a great summer! Eric Jolikko General Manager More

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Additional Information about Sheraton Suites Wilmington Downtown Hotel

Address: 422 Delaware Avenue, Wilmington, DE 19801
Phone Number:
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton

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